Holiday Inn Express & Suites Westfield Indianapolis by IHG

Hotels
•
Holiday Inn Express
9 (22 reviews)
18975 Sunny Drive, Westfield, Indiana, 46074 , Westfield , US
1-315-5750000

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Review Highlights

Pros:
Brand new property — very clean and fresh
Friendly, courteous and helpful staff
Convenient location for activities and local dining
Good breakfast (plentiful and enjoyed by many)
Family-friendly (kids enjoyed the pool)
Cons:
Some rooms had lukewarm water during stays
Bathtub layout not suitable for mobility-challenged guests
Breakfast could use more healthy options
Difficulty obtaining refund/checkout night disputes
TV controls confusing for some guests

Categories

Cleanliness
9.5
Multiple guests called the property 'brand new', 'spotless' and 'very clean'; rooms described as fresh and well-maintained.
Service
9.5
Consistent praise for friendly, courteous and helpful staff (front desk named and praised); staff handled busy periods well. One refund-related frustration noted but overall service sentiment is very positive.
Location
9.5
Repeatedly described as convenient for activities, near GrandView Park and local dining, and good for baseball tournaments.
Room Quality
8.5
Rooms generally described as new, smelling nice and clean, but some problems reported (lukewarm water in several rooms, bathtub not suitable for mobility-challenged guests, TV controls confusing for a senior).
Amenities
8.5
Breakfast frequently mentioned and enjoyed; pool was a positive for families, though at least one note mentioned an indoor pool not available.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
8.5
Breakfast described as plentiful and 'delish' by many, with one request for more healthy options; generally positive but minor room for improvement.
Overall Experience
9
Many guests report a great stay, would stay again, and highlight friendliness and cleanliness; isolated issues (refund difficulty, some room problems) tempered otherwise strong overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Your home away from home awaits at the Holiday Inn Express & Suites Westfield Indianapolis!

Prime Location
Experience the convenience of staying just minutes from popular attractions such as Grand Park and MacGregor Park, making it easy to explore the vibrant Westfield area and beyond.

Modern Amenities
Enjoy spacious rooms equipped with comfortable bedding, a well-appointed workspace, and complimentary Wi-Fi. Our hotel features a refreshing indoor pool, a state-of-the-art fitness center, and a delicious complimentary breakfast to fuel your day.

Exceptional Service
Our friendly staff is dedicated to making your stay memorable and stress-free. From quick check-in to ensuring all your needs are met, we strive to provide a welcoming atmosphere for all our guests.

Don't miss out on an unforgettable experience in Westfield – book your stay today!

Important information:

  • Pool access available from 7:00 AM to 10:00 AM.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 22 reviews
Cleanliness: 9.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9
C
Clinton
10
Pros:

Nice place

2025-09-30 • via Nuitee
T
Thomas
10
Pros:

Location was convenient to the activities we had planned.

2025-09-29 • via Nuitee
A
Alessandro
8
Pros:

breakfast could have been better with more healthy options

2025-09-23 • via Nuitee
L
Les
10
Pros:

New hotel GREAT stay and service

2025-09-19 • via Nuitee
C
Chace
10
Will stay again
Pros:

We attended a concert in the area and was really pleased with the courteous service by the front desk. We were greeted promptly, the hotel is relatively new and our room smelled nice. Breakfast was alot better compared to others we've had and the kids enjoyed the pool. Definitely will choose this place again while in the Noblesville area.

2025-09-19 • via Nuitee
K
Kim
10
Great staff!
Pros:

The hotel was very busy but staff kept up with everything! Very cordial and always helpful!

2025-09-14 • via Nuitee
S
Shannon • family
10
Pros:

Brand new hotel so it’s very clean and nice. Staff was very friendly.

2025-08-31 • via Nuitee
G
Gerald
8
Pros:

New property indoor pool not available

2025-08-25 • via Nuitee
J
John
10
Awesome
Pros:

This hotel & the staff could be rated 10 stars! It’s in a great location to GrandView Park. It is clean, quiet & breakfast is delish.

2025-08-20 • via Nuitee
A
Albert
10
Pros:

Property is new. Nice and accommodating. Room ordered was for mobility challenged, the bathtub was not for the challenged. Its difficult pulling someone from a bathtub. Otherwise all was good.

2025-08-15 • via Nuitee
S
Sandy • family_with_children
10
Pros:

This property is pretty new still. We were close to the baseball fields where my son was playing at. The staff was amazing so friendly and helpful. A lot of close by dining made it easy for us as a family!

2025-08-06 • via Nuitee
M
Magdelena
6
Pros:

The water was luke warm in several of our rooms. In a 5 night stay our room was

2025-07-30 • via Nuitee
J
joseph
10
Pros:

Newly bullt building

2025-07-23 • via Nuitee
M
Manuel
2
Pros:

My reservation was supposed to be

2025-07-22 • via Nuitee
E
Elizabeth C
10
Pros:

Everything was spotless, breakfast was plentiful & ready. only thing the TV I'm a senior citizen and it took me awhile to figure it out, it would have been nice to have a step by step instruction on what button to push for just regular TV :). the personnel were GREAT! from John, Armond, Abraham, Ubalda, Kendra, ALL were there and ready to greet and help. Thankyou for a great stay!!

2025-07-20 • via Nuitee
J
Jessica
8
Pros:

Convenient to everything we needed

2025-07-20 • via Nuitee
P
Paul • family
10
Pros:

Clean and staff was wonderful

2025-07-08 • via Nuitee
J
Jennifer • family
10
Pros:

Felt like a brand new property so very clean and sparkly. Good free breakfast.

2025-07-06 • via Nuitee
G
Gail • family
10
Pros:

Brand new, so clean and fresh, great location while at baseball tournament.

2025-06-27 • via Nuitee
S
Sea
10
Pros:

It was great

2025-06-26 • via Nuitee