Trailborn Grand Canyon, Outdoor Collection by Marriott Bonvoy

Great place! Very friendly staff!

Clean, friendly, walkable to RT 66 restaurants and shops

Nicely laid out and well appointed hotel in a convenient location. Staff were very friendly and accommodating. Food choice for breakfast was good and relaxed ins were clean and comfortable

Giving it a 4-star as I was assigned to a room initially with guests already in it but was addressed right away by the staff. Other than that, it was a very pleasant stay for us. We liked the complimentary breakfast (buffet style) very much! Looking forward to staying again here in the future.

Helpful staff and friendly. Room was good. No frills. They ran out supplies for s'mores which was disappointing.

Rooms are updated , checkin was quick and facility is nice

Very clean room and friendly staff.

Fast and friendly check-in. Room was perfect for 4 adults. Walking distance to restaurants and shops.

Clean and modern room.

The front desk person who checked us in was super friendly, explained all the important detsils, and was very welcoming. This is a wondeful property and within easy walkig distance of all the downtown shops and restaurants.

Check in was quick and easy. The room was clean and you could tell was updated. The beds were really comfortable and the water pressure in the shower was great. The location is at the end of town, so things were pretty quiet. We will return and recommend to friends and family that visit the Grand Canyon.

I'm giving a 1-star review for two main reasons. 1 Lack of privacy and communication. Housekeeping attempted to enter our room without knocking while we were still inside. We also never received a "Do Not Disturb" door hanger, which might have helped prevent this. 2 After we left our room around 11 AM, housekeeping returned and entered. When we came back at 7 PM, we found our door slightly open, with our personal belongings exposed. This was extremely upsetting and made us feel unsafe. Anyone could have walked in and taken our valuables. I reported this to the front desk, explained that our door needed to be pulled hard to close properly, and asked them to ensure staff double-checks it. Unfortunately, they showed little concern and offered no help or reassurance. While the rest of the stay was pleasant and the hotel seemed nice overall, this experience completely ruined our visit. It’s especially concerning considering many guests were young couples or families who could have also been put at risk. I would be cautious about staying here unless the hotel addresses its security and communication issues more seriously.

Good location
Good breakfast

Comfortable place to stay in Williams. Breakfast was satisfying and the attending lady for breakfast was great.

I liked everything

Friendly staff

I love the vibes! You can tell this was recently renovated. Pretty clean and lots of great amenities. Staff was friendly and accommodating. Would definitely stay here again.

Family friendly

The hotel offered many on site activities: heated pool, great hot tub, corn hole, ring toss, indoor area with tabletop shuffleboard, board games and bicycles to borrow for paid guests. A wonderful place and staff were so nice and helpful

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