Hub By Premier Inn London - Soho

The location is superb, a stones throw from Oxford Street. There’s a brilliant street food market outside which has a massive variety of choice and there are an abundance of restaurants and bars in the immediate area. We had a room on the second floor. The room was a great size, it was an accessible room and extremely well equipped.

Check in was seamless and we were early so we dropped our bags returning later in the evening. Staff are very helpful and friendly,

Our room was brilliant, everything is controlled from the headboard (blinds, lights, aircon etc.). The bedding and towels were immaculate and the bed was extremely comfortable and massive!

There is a sizeable bar restaurant on site, we didn’t have the continental breakfast which was available opting for a bagel at one of the nearby bakeries,

Would definitely recommend

Perfect location in the middle of Soho. Close to everything you want, shopping and restaurants. The hotel looks a bit worn and could use a renovation. The room was small, which I knew. There is nowhere to put things. No chair or desk. The windows facing the street are frosted for some reason. The carpet on the floor was dirty. The temperature in the room adjusted itself. The TV turned off every 10 minutes. The bathroom was worn and dirty. Clean towels and good bed/bedding. There was no mobile reception in the hotel. If I was lucky I got EDGE. All in all, a simple hotel for those who do not have such high standards.

Staff dismissive and rude, asked for a towel as only one in room was told they were short staffed and we would have one as soon as they had time, 11 hours later a towel arrived whilst my husband and I were in bed sleeping at 23 30pm

Breakfast was sparce, watery scrambled egg, cold bacon, burnt sausage, cold watery beans, toaster wasn't working, there was no mushrooms, hash browns, tomatoes, fried eggs, when I asked I was looked upon as being fussy and needy, there was also no milk in the coffee machine, I was told they would refill it when they had time as they were shorted staffed, there was no cereal available, no pastries, poor choice poor management ignorant staff.

Great location on a quiet back street in SoHo. A few minutes walk to The Palladium. Fantastic pizza shop round the corner.
Staff were polite and let us store our bags prior to check in.
Room was probably the biggest that we’ve stayed in in the city. Clean and beds were comfortable.
Would definitely recommend for a short stay.

Very friendly staff who tried to help all they could
Good service at the bar
Good breakfast
Mattress terrible
Hotel crumbling and in need of repair - v worn on many places
Would not stay again for the money - stayed in a hilton the night before which was far better for the same price

Disappointed; good location but black mould in shower (room 223) and cooked breakfast comprised of bacon, sausage, beans and scrambled egg only - no hash brown, tomato, mushroom or black pudding (as led to believe it would from photo).

Excellent welcoming, very polite and helpful staff, very clean and bar with very accessible prices comparing to other bars in Soho.

You know what you get with a Premier Inn Hub. Small rooms with brilliant storage, good shower and generally clean and modern.
This was our first stay at the Soho hotel. We loved the location- close to West End theatres, Ronnie Scott's and China town.
The staff were friendly and helpful- extra pillows arrived quickly when requested. We had a room on the 2nd floor with a window with no frosted glass which was a bonus.
We didn't have chance to use the bar area but it looked very welcoming.
Very happy with our stay and I am sure we will be back.

Windows have been replaced with frosted glass making the rooms windowless. This was the third or forth time I've stayed at this hotel but I shall not be returning. Having no window made the room feel claustrophobic, you can't even see what the weather is like. There were other minor defects as well peeling wallpaper and peeling paint on the ceiling. I'm giving two stars for the location.

Fantastic location and good value for money. Room was well appointed and clean. Stayed in a larger/premium room (super king-size bed) with window but had read that not all rooms have windows (got lucky, as can't pre-book this). Only negative is no tea & coffee making facilities in room but tea/coffee available in bar area. I'll definitely stay here again.

When we arrived, the attendant didn't even greet us.
We found hair and a contact lens that wasn't ours on the bathroom floor.
The bathroom lights are controlled by the room lights, so if you need to use the bathroom at night, you either stay in the dark or wake up those who are sleeping.
For the cost, it's not worth it.

Beautiful room , very big. Free coffee water and tea. Wonderful location. Full of cafe restaurant. The Best neighbourhood

My second time here. I had previously been with my work. Rooms better sized than similar priced Hotels nearby. Location brilliant. Added advantage of being near everything in Soho but on a quieter street. Central but not too noisy. Bar was handy for a relaxing drink after dinner / before bedtime. We will return.

2nd stay here. Great location. Room was clean and more than adequate for our stay. Breakfast is well worth the £8. After a small issue with the breakfast reservation a big shout out to the manager David who dealt with the problem with professionalism and care. Thank you we will definitely stay here again

I stayed here as I was meeting up with my son and daughter in law and other family members. I found the Premier inn hub to be just what we needed, breakfast was good, room comfortable, had a good sleep and no problems. If needed I would stay here again.

Super centralt och fräscht rum. Personalen på hotellet var jättetrevliga och hjälpsamma. Skönt med aircon på rummet :) Relativt billigt för centrala London

Die herausragenste Eigenschaft dieses Hotels ist wohl die Lage. Mitten in Soho gelegen erreicht man die Oxford Street oder Piccadilly Circus zu Fuss in maximal 5-10 Minuten.

Staff were friendly and informative. The hotel was clean and quiet.
Excellent location! Very walkable to many famous sites. I would recommend .

STAFF WAS GREAT. THEY DID EVERYTHING YOU CXOULD ASK FOR. Problem is that as far as I could tell there were only 3 people who worked there.
Evertthing was ring a bell and wait.
Forst time in 60 years I have ever got a hotel room without a window. Whats tha

.