Hotel Hacienda Aguacaliente

Thanks

This is a new hotel. It was a 3 night stay for my wife and I. The exterior of the hotel is very nice and attractive. They have a nice pool and patio area. The staff is very friendly. The housekeeping situation, however, needs to be improved. Both mornings that we recieved housekeeping service.......they would forget replenish soap and enough towels for both of us. There is a coffee maker in the room but they would forget to replenish the coffee for the coffee maker. We had to go find the housekeepers to get these items. Guest do not like to be inconvenienced and frustrated for these type of things. They also did not clean the bathroom the second morning we were there. There is a great restaurant, El Portero, in the front of the hotel that we strongly recommend. It is so convenient to the hotel. The breakfast buffet we had on the Saturday morning we checked out.......was terrible. Most of the food was obviously leftover from their restaurant from the day before. It was breakfast but they were serving day old chinese food, sushi and other leftover food from the day before. The only thing fresh were scrambled eggs, bacon and some fruit. We were very disappointed with the buffet and it was not free. Had to pay for that. We should have gone to the restaurant. Not sure if we will stay at this hotel again. Many other great ones to choose from in Tijuana.

Excellent

Amazing pool and spa area

Everything.

Just insist on getting more towels and remind them also ask for a mini fridge

Excelente hotel a buen precio, céntrico y a pasos de varios restaurantes y cafés

Very Nice, And Clean And Beautiful

Everything was just great!

It's a new hotel

Will be back

Cleaner floors, better water flow in showers.

Pool attendant was super helpful and friendly! Loved the pool area!

Everything is very close to the hotel. You only get one key for your room so if you have company its difficult to get it without assistance. A lot of food options in walking distance or cheap uber rides. The rooms dont have fridges so asking for ice becomes a hassle.

Everything super great. Just 1 thing if they would have something to hang the towels in bathroom

there pool is very nice

The servers were excellent with people’s great skills. Leonardo and Rous were awesome serving. The parking is private and nice. Massage services great and food is good. Plenty services around and people are so friendly. Close to everything. Please d not gentrify.

Everyone there is so kind and helpful

The hotel overall is great! Super clean, staff was amazing, great location, super comfortable bed. But the room was missing certain useful things: no hooks to hang towels in the bathroom nor a place to put your things while taking a shower. Even though the room is spacious it's lacking the comfort factor. It feels more useful, than relaxing. For the price I'm expecting a more of a wow factor

I did enjoyed it