The White Swan Hotel

Hotels
Independent
8 (46 reviews)
Princess St, Halifax, England, HX1 1TS , Halifax , GB

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Smoke-free property
Ballroom
Reception hall
Change of towels (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Attentive and pleasant staff
Central location
Cons:
Dirty and unkempt
Basic rooms with issues

Categories

Cleanliness
5.6
Several reviews mention the hotel as dirty and unkempt, with specific complaints about unpleasant odors and the state of the rooms.
Service
10
Positive feedback about attentive front desk staff and good service experiences in various reviews.
Location
10
Central location highlighted positively in multiple reviews.
Room Quality
6.57
Mixed reviews indicate that rooms are basic and some are in poor condition, yet some mentions of comfort and cleanliness for higher-rated stays.
Amenities
7.61
No breakfast facilities noted by reviewers, impacting the overall impression of amenities.
Value for Money
9.56
Some reviews consider the stay worth the price despite cleanliness issues.
Food and Beverage
6.59
Limited food and beverage facilities; no on-site restaurant mentioned.
Overall Experience
8.05
Mixed overall experiences mentioned in reviews, with more negative sentiments outweighing positive but some still enjoying aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:50

Property Description

Experience the charm of The White Swan Hotel, ideally located in the heart of Halifax, just steps away from iconic attractions.

Convenient Amenities
Stay connected with our complimentary wireless internet access and enjoy our spacious ballroom, perfect for any event or gathering.

Comfortable Accommodations
Relax in any of our 50 tastefully designed guestrooms featuring comfortable furnishings, daily housekeeping, and convenient bathroom facilities ensuring a home-away-from-home experience.

Prime Location
Explore local treasures such as Halifax Piece Hall, Halifax Town Hall, and the vibrant Borough Market, all within a short walking distance. Enjoy easy access to attractions like the Peak District National Park, making it a perfect base for your stay.

Don't miss your chance to indulge in comfort and convenience at The White Swan Hotel — book your stay today!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and a ballroom.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 46 reviews
Cleanliness: 5.6
Service: 10
Location: 10
Room Quality: 6.57
Amenities: 7.61
Value for Money: 9.56
Food and Beverage: 6.59
Overall Experience: 8.05
G
Gary
8
Great stay
Pros:

For the price, could not complain about anything. Nice reception staff, super comfortable bed, would definitely stay here again. 👍

2025-10-12 via Nuitee
G
GEORGE
10
Pros:

All good

2025-10-07 via Nuitee
M
Michael
8
Worth the price
Pros:

Front desk staff very attentive and pleasant, room was value for money, clean room and bathroom, loverly soft bed, I had a great nights sleep, radiator had seen better days. Safe and secure

2025-09-23 via Nuitee
J
Jennifer
6
Pros:

central location.

2025-09-22 via Nuitee
F
Fay
4
Pros:

The hotel is shabby, unkempt. The rooms very very basic, no heating in my room but the gentleman on the desk was very good ; immediately got a heater. No breakfast facilities
overall I think owners just want to run it into the ground and sell the beautiful building.
Will not stay again.

2025-09-22 via Nuitee
N
Nigel
10
Pros:

Clean room staff friendly

2025-09-20 via Nuitee
R
Richard
2
Dirty, tired , smelt. Avoid
Pros:

Felt unsafe, dirty and hotel nothing like the photos on hotel sites or website. Arrived at reception and staff was having an argument with a man trying to get access to a bedroom that he was quoting the Housing Association was paying £600 a month for. The reception staff eventually helped us as a women lay on the floor a few metres away charging her phone with her belongs spread on the floor. We paid for the room and then was given a key and note. As we walked up the stairs the smell was rough. On floor 1 doors to the toilets were tapped over to stop people using them. In the room 104 we only stood for minutes, the room smelt terribly, there was food remnants on the carpet and, wooden furniture was all damaged, the headboard worn out, lampshades hanging off and dirty cups and spoons. I then read the note that reception provided to us that stated the hotel ‘does not take responsibility for any loss or theft of items unless left in reception and that all room keys had to be left at reception if guests left the hotel’. So effectively, stuff not safe in locked rooms! We went to reception to request a refund. The cleaner was there & told us that she had cleaned it. reception staff kept smiling and laughing at us when we asked for a refund when we stated that the photos were not the state of the hotel now and this is misleading. The 1st photo on hotels.com is 500m away from the hotel. We were offered another room, but no chance of staying in this ‘hotel’ if that is what it is

2025-09-17 via Nuitee
S
Sarah
10
Short break
Pros:

Clean room, felt safe there as a lone female traveller, pleasant staff. Plenty of places nearby for breakfast. Central location.

2025-09-14 via Nuitee
A
Alison
8
Great central location
Pros:

The swan hotel is in a great location, in the centre of Halifax. Opposite is a great curry house. There is street parking for dropping off bags but otherwise you need to park in amultistory carpark a short walk away which isn't cheap . Think we paid about £12 overnight .

2025-09-05 via Nuitee
S
Stacey
10
Pros:

Good location, clean tidy bit old world but did trick

2025-09-03 via Nuitee
M
martyn partner
10
Pros:

Love these older style hotels. There has clearly been recent refurbishment and the reception and staircase look great and in keeping with su a property. The standard room we stayed in was basic and if older style but very clean. Everything worked as expected and we had a great sleep.
As there is no on site restaurant the foyer and downstairs area lack a bit of ambience and I would suggest some music be played to make it a bit more welcoming
Location on quiet street in centre of town only a 5 minute walk to train and bus station
Overall great place and value at this price point.

2025-09-03 via Nuitee
I
Ian
6
Old and very dated but comfortable
Pros:

Very old fashioned hotel was obviously a very old building. Bed was comfy, tea and coffee supplied with plenty of milk and sugar. Main street it is on is noisy with a McDonald's virtually opposite so noisy till late. Here is a dilemma, the parking outside is pay and display, between 8am and 8pm £2 an hour with a maximum stay of an hour and no return for another hour. I arrived at 6.15pm so how am I going to adhere to these rules? Not the hotels fault but it meant I had to be up and out before 8am. The bathroom taps come off in your hand, and no plug on the side of the room the bed is on so charging your phone overnight is a long distance event. I was on the 2nd floor also which was very strenuous on my little old legs. So a comfortable stay but not great.

2025-08-20 via Nuitee
D
Dean
6
Pros:

Bedding was brand new and very comfortable room was small but served it’s purpose close to venue, however window only opened 3 inch and no fan or air conditioning very hot and sleepless night but all in all ok

2025-08-13 via Nuitee
C
Catherine partner
6
Pros:

Basic dated accommodation. No restaurant, therefore no breakfast. We had a midweek stay at a special price, wouldn't have paid the website price. Central for the Piece Hall venue.

2025-08-12 via Nuitee
J
Jonathan
10
Pros:

Great Hotel close to the Piece Hall and Halifax town centre

2025-08-10 via Nuitee
A
Adrian
6
No frills low price. Just ok
Pros:

Very basic overnight stay. Rooms very basic but reflected in price. Overall pretty clean, toilet seat badly stained. Very noisy due to late night/early morning revellers. Check in was a grunt from reception and a card reader. Don’t expect frills. Great location though for Piece Hall

2025-08-06 via Nuitee
J
Jacqueline family
8
Pros:

Nothing to fault with the hotel but the noise outside our room in the early hours woke me up . It sounded like a bin lorry at first but went on for so long thst I think it was a generator or something . Room 204 😩

2025-08-05 via Nuitee
R
Rob
4
unsatisfied
Pros:

Dated hotel with hostel feel to the building. Bed very uncomfortable, bathroom extremely basic and shower of poor quallity and difficult to get good temperature. would not re book.

2025-08-03 via Nuitee
T
T
6
Concert
Pros:

Wasn't expecting great things due to some reviews.

Positives, Very large room (2 turned into 1). I found the bed comfy my husband didn't. Clean enough. Staff nice.

Cons, very dated bathroom, very very noisy. The room overlooked McDonalds which had a massive delivery at 5.30 am. This lasted over 45 mins. Then lots of noise from the street. Hotel must be aware of this so maybe don't room guests there on the delivery day. The hotel needs more work to update it.

2025-08-02 via Nuitee
M
Moira family
4
Pros:

Old and tired hotel, dresser in room falling to pieces, no hot water at 11pm, dirty mugs, dirty bathroom floor, awoke at 5am with macdonalds delivery van being unloaded opposite Perfect location but needs updated and breakfast would be nice

2025-08-02 via Nuitee