Mama Shelter Singapore Orchard

Hotels
•
Accor
8 (2 reviews)
110 Killiney Road, Singapore, 239549 , Singapore , SG
65-0-0

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Smoke-free property
Braille or raised signage
24-hour pool access
Wheelchair-accessible public washroom
Wheelchair-accessible on-site restaurant
Food and water bowls
See all facilities

Review Highlights

Pros:
Good location
Decent overall experience
Cons:
Poor room quality
Lack of amenities

Categories

Cleanliness
6.96
Rooms lacked proper amenities and felt poorly maintained.
Service
9.43
Standard service for a hotel of this rating, though some responses were lacking.
Location
9.47
Hotel is positioned well for access to local attractions.
Room Quality
6.92
Air conditioning issues and limited amenities affected comfort.
Amenities
5.95
Lacked basic amenities like coffee or tea in the room.
Value for Money
7.91
Pricing did not match the level of service and amenities provided.
Food and Beverage
7.96
Breakfast was decent but had a limited menu.
Overall Experience
9.43
Despite some issues, the overall stay was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:20

Property Description

Discover the perfect blend of comfort and convenience at Mama Shelter Singapore, your ideal retreat in the heart of the city.

Recreation and Relaxation
Unwind at our refreshing outdoor pool or enjoy a drink from our vibrant poolside bar. Whether you're swimming or lounging, relaxation is just a sunbed away.

Gastronomic Delights
Savor delectable meals at our two exclusive restaurants or grab a quick bite at our cozy café. Plus, children aged 3 and younger eat free at our daily buffet breakfast, ensuring a delightful start to every day!

Modern Comfort
Experience the luxury of our air-conditioned rooms featuring Smart TVs and plush pillowtop beds with down comforters, providing the perfect sanctuary for rest and entertainment.

Don't miss your chance to stay at Mama Shelter Singapore – book your unforgettable getaway today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

8
Based on 2 reviews
Cleanliness: 6.96
Service: 9.43
Location: 9.47
Room Quality: 6.92
Amenities: 5.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 9.43
S
Sven
2
Pros:

Mama is a cheapskate.

Beyond the quirky and frankly insufferable marketing copy plastered across the hotel declaring how mama loves you and mama likes your smile (what kind of self help book with a bed is this anyway?!), the experience was a masterclass in hospitality no gos.

1. the hotel proudly plasters its PR with promises of a beautiful swimming pool. At arrival I am told that pool won’t be ready till end of Feb. Nowhere was this mentioned online and no discount was offered to make up for the key feature of why I even booked it.
2. Aircon did not work first night. Window couldn’t be opened, turning the room into a suffocating tiny sauna. In the morning, I’m told in perfect lawyer approved manual speak that I should have informed the hotel in the night (sorry but no, I don’t want somebody coming into my room at 4am) and they will fix it for my second night. No discount for first night or other fix offered. Mama likes to see you suffer.
3. Lack of amenities in room - all in one body & hair wash and conditioner in cheap muji bottles adorned with makeshift mama sticker. No coffee or tea. I thought that the barrister downstairs is the solution in an elegant way to offer better coffee instead of capsules. Wrong. Coffee was not included and instead price at a punchy 7.5 sgd per flat white. Mama is counting her pennies.
4. Booked with breakfast. Made no price difference but locked me in. Don’t do it! Breakfast was good but limited menu where you could only order one item.

2025-11-27 • via Nuitee
C
Claude
2
Pros:

I booked six nights, but at short notice, the hotel told me that it is not yet open. I was then transferred to the Mercure Hotel in Chinatown. This was another deception.

2025-10-10 • via Nuitee