Hotel LIVVO La Escarlata

Hotels
Livvo Hotels Group
7.4 (7 reviews)
Calle Nicolás Estévanez 62, Las Palmas de Gran Canaria, 35007 , Las Palmas de Gran Canaria , ES

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Meeting rooms
Smoke-free property
Wheelchair-accessible public washroom
See all facilities

Review Highlights

Pros:
Comfortable bed
Good service from staff
Cons:
Cleanliness issues with cockroaches
Limited jacuzzi hours

Categories

Cleanliness
5.9
The appearance of baby cockroaches suggests a cleanliness concern.
Service
8.4
Roberto at reception was described as a wonderful worker.
Location
8.4
The terrace is a good spot for drinks, indicating a positive location experience.
Room Quality
7.9
The hotel bed was comfortable.
Amenities
7.4
The rooftop jacuzzi was good, though improvement can be made with hours.
Value for Money
6.9
Standard quality for this hotel tier.
Food and Beverage
6.9
The breakfast was not assessed as the stay was room-only.
Overall Experience
7.4
Overall, a decent experience with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:24

Property Description

Experience the perfect getaway at Hotel AR Las Palmas Canteras, where comfort meets convenience just steps away from beautiful Las Canteras Beach.

Modern Comforts
Unwind in one of our 57 air-conditioned rooms, complete with minibars and Smart televisions. Stay connected with complimentary wireless internet, and enjoy the luxury of rainfall showerheads in your private bathrooms.

Concierge Excellence
Our dedicated concierge service is here to cater to your every need, ensuring your stay is seamless. Enjoy a variety of local attractions, from the nearby Santa Catalina Park to the vibrant beaches.

Daily Delights
Start your day off right with our delicious buffet breakfast, available daily from 7:00 AM to 11:00 AM. With a 24-hour front desk and luggage storage, we’re committed to making your stay comfortable and enjoyable.

Don't wait; book your unforgettable experience today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 7 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 6.9
Overall Experience: 7.4
N
Naroa
8
Pros:

La terraza está bastante bien para tomarse algo, además nos comentaron que se puede ir en plan picoteo sin tener que alojarse, Roberto el de recepción una maravilla de trabajador

2025-09-21 via Nuitee
I
Ivette Crisha Dotong
8
Pros:

The hotel bed was comfortable and the shower was great. The rooftop jacuzzi good enough, maybe the opening and closing times could be extended for guests to wind down after coming from the beach. I can't comment on the breakfast as I chose a room only stay. I did see two baby cockroaches which I fed back to the reception team upon check out.

2025-08-26 via Nuitee
T
Trond
8
Okay hotel
Pros:

Okay hotel

2025-04-16 via Nuitee
M
Miguel Angel Saez partner
10
Pros:

Det var en lugn och fräsch hotell. Nära till stranden, personalen var supertrevliga och hjälpsam

Perfekt om man är par och vill bara komma bort från kylan

2025-01-22 via Nuitee
M
Moises
10
Pros:

Excelente experiencia , buen trato y buenas instalaciones , muy silencioso y comodo .. definitivamente volveremos !

2025-01-06 via Nuitee
A
Anjana teresa
6
average hotel
Pros:

The hostel staff were very kind and friendly, creating a welcoming atmosphere. The bedroom was clean, and the bed was comfortable.

However, the overall experience fell short of expectations for a 4-star hotel. Several advertised amenities were either unavailable or not functioning. The TV signal was not working, and both the rooftop terrace and jacuzzi were out of use.

Basic supplies for the Nespresso machine, such as coffee capsules, sugar, milk, or even a spoon, were missing despite requesting them at reception. Additionally, there was no kettle or tea available in the room.

The hotel's website mentioned that bathrobes and slippers would be provided, but these were not available in the room. While towels were supplied, the lack of other promised items was disappointing.

Although the staff cited the hotel's recent opening (only a week prior) as a reason for these shortcomings, it still did not meet the standards expected at this price point. Overall, it wasn’t worth the cost.

2025-01-02 via Nuitee
K
Kjestine
4
Pros:

Hotellet er nyåbnet og havde ingen Dankort terminal, restauranten var ikke åben endnu, betjening ved skranken var meget lidt hjælpsomme og hotelværelset manglede flere ting

2024-12-30 via Nuitee