The Westin Flushing Laguardia Airport

I’ve been to NYC many times and I always stay in the city, but this was close enough to manhattan that I could get there by car in 28 mins and it was much cleaner than Times Square, parking was better, hotel has valet (most hotels don’t), smelled great! Has pool, sauna and hot tub, view was pleasant, not the best, but had a great stay overall. The best thing is, it only took me 10 minutes to get to La Guardia, and that’s with traffic!!!

This is great hotel as to be expected. We wish they provided complimentary breakfast especially when a traveler has small children. The parking for guests could be priced more reasonable. It does not make too much sense to pay as much as a driver who is not staying at the hotel. Otherwise all else was fine.

Best bed and pillow ever !!!!!!!

Clean room and convenience

Not the enstll

I would highly recommend The Westin Flushing LaGuardia Airport. Raguan, the Experience Specialist, provided outstanding service during our stay. He was patient, polite, and always attentive to our group’s needs. His dedication to putting customers first and going out of his way to be helpful made our time at the hotel truly enjoyable.

Highly recommend!

Good

餐廳

Beautiful room. Clean, smelled great. Toiletry was very nice.

Only comment would be a slightly better focus on vacuuming room during room service

Thank you. Only ding maybe - breakfast?

Perfect stay very close to lga

Very good

Great hotel, good location

No one spoke English.

The place is clean and comfortable, but lacks food especially late night

Good airport hotel. Clean and modern interior design. Price is a bit on the higher side, but would definitely recommend for the night.

Easy to get too

Unsatisfied for a 4 star hotel in the centre of flushing , NY. Worse than most of the 4 star hotel experience

Formal Complaint Regarding Unacceptable Treatment at Westin Hotel Flushing - June 25 Stay**

Dear Management,

I booked a room at the Westin Hotel Flushing for June 25-26 at a cost of $300. After working all day in 100-degree heat, I arrived exhausted at 11:15 PM for check-in, only to discover my assigned room had **no functioning air conditioning**.

When I approached the front desk and requested to be moved to a room with working AC, Mr. Shamav informed me no alternative rooms were available, offering only a refund. **This resolution was unacceptable** given that other arriving guests were being accommodated.

After expressing concerns about unfair treatment and requesting to speak with a manager, Mr. Shamav stated no manager was available. When I insisted on a viable solution ("You must arrange proper accommodations - it's extremely late and finding alternative lodging now is impossible! This treatment feels discriminatory"), **Mr. Shamav became confrontational**: He stepped out from behind the counter, approached me aggressively, and forcibly expelled me from the premises.

**Summary of Unacceptable Issues**:
1. **Non-functional AC** in extreme heat despite payment
2. **Refusal to provide habitable accommodations** while rooms were given to others
3. **Denial of managerial access** during cr