STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED

Noise with doors slamming all night

Decently clean room staff is nice and, the room was not noisy but I could hear other people leaving and closing their doors, but it didn’t bother me any.

Great service

Liked the place . The bed and pillows were fantastic. The cleanliness was good. Front staff friendly. Good value. The main negative was that we stayed for 5 days and the room did not get serviced. The staff knocked on the door once to see if we wanted anything the rest of the time we had to ask for toilet paper, tea bags, soap etc.

Good

Convinence to mrt

This property is set back from the main road so was very quiet. The only downside was the 3pm check-in.
We could leave a luggage safely and we were able to explore for the 5 hours

Our room was tired and the bathroom walls were dirty, not to mention the pair of mens underpants hanging on the back of the bathroom door. However, the bed was comfortable.

Nice hotel in nice location. about 15m walk from MRT station, at the beginning of vibrant JooChiat. Located within the Malay Market on one side and ~200m away from JooChiat's colorful eateries and shops.
Newly renovated and clean.

Good value.

Very good sleep

The room was quiet but could have been cleaner - hair on shower wall. The bed was a bit hard but comfy pillows. The ceiling light came on randomly in the middle of the night! The Fd employee was very helpful offering a late check out and to store luggage which was much appreciated but when the desk was unattended there was no way to get any assistance.

Decent size room for Singapore

Cleaning could be better

AC works well

Weak WIFI

Far from MRT

nice hotel with comfortable beds

The photos on Expedia look far better than what it really was. The lobby and hallways were clean and looks newly remodeled. However, the inside of the room itself was below average. It seems as if the remodeling was only limited to the lobby and hallways. The bathroom ceiling paint was peeling terribly, there was no fan in there, so it gets mighty steamy, and there was hardly any toilet roll when we arrived. When I went to the lobby to ask for some, the clerk, who had a bad arm tattoo, but whose attitude was worse—didn’t want to be bothered.

The MRT station is about a 15 minute walk away in the heat and humidity. May as well get a Grab or taxi. There are a number of good places to eat at in the vicinity. There was also a Fair Price grocery store next door, so that was convenient.

One last thing, there was only one USB wall charger. Make sure you bring a wall socket adapter so you can charge your electronics.

Convenient for a layover. Rooms are very small. Bathrooms had mould. Rooms are tiny and no windows. I wouldn’t stay longer then 1 night here.

24hr fronk desk was useful as our flight was delayed and we arrived at 2 am. The room was large but only had "half a small window" (obviously internal walls had changed) and the carpet had some loose threads. More seating (ie a couch) would have been appreciated (there was space). Friendly and helpful front desk. The Joo Chiat area was great - nice architecture, good food and drink options and a nice vibe.

Great value for money, great area

This was a good value and the room was quite clean. Comfy bed and quiet air conditioning. Liked the coffee tea service in the room. Shower was good. Did not like the loud drainage sound in shower when using sink! Fd employee was helpful when I had a small issue with a light in the bathroom and he quickly resolved it. Wifi was inconsistent which was an issue for me. Light comes through sides of blinds but otherwise room was fine. No breakfast at hotel but food court nearby.

Poor room service. We didn’t get room service the 4 days we stayed. They were supposed to on 2nd day, but did NOT. I had to go down to get more toilet paper and our trash was overflowing because there wasn’t phone in the room. Front desk staffs promised that it would be service the next day, again did NOT get room service. I had to go down to get my own supplies that were out. The wall also thin, I can hear the person next room coughing all night and threw up in the morning because all the coughing. There were hair in bathroom floor and stain sheets when we checked in.