Hard Rock Hotel London Ontario

Hotels
Independent
9.6 (141 reviews)
100 Kellogg Lane, 1, London, Ontario, N5W0B4 , London , CA

Pets allowed

Facilities

Meeting rooms
Front entrance ramp
Proposal/romance packages available
Electric car charging station
Nightclub
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Beautiful property
Friendly and attentive staff
Spacious and clean rooms
Great amenities
Unique atmosphere
Cons:
Service inconsistencies
Location concerns
High costs relative to area

Categories

Cleanliness
9.74
Guests appreciated the cleanliness of the hotel, with several mentions of clean rooms and beautiful property.
Service
9.71
While some reviews mentioned disorganization and inattentiveness, many guests found the staff to be friendly and attentive.
Location
8.75
Some guests noted the hotel is in a less desirable area, though it is close to attractions.
Room Quality
9.98
Reviews frequently highlighted spacious, comfortable, and unique rooms.
Amenities
9.73
The pool, gym, and unique decor received positive feedback from guests.
Value for Money
9.69
Guests felt the hotel offered good value, particularly for the quality of the rooms and amenities.
Food and Beverage
9.24
While some dining experiences were noted to be slow, breakfast and drinks options were generally well-received.
Overall Experience
9.99
Most guests thoroughly enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:07

Property Description

Experience the vibrant charm of Hard Rock Hotel London Ontario, your ultimate destination for relaxation and entertainment in the heart of the city.

Recreational Delights
Dive into the fun with our indoor pool and unwind in the hot tub after a night out at our on-site nightclub. With endless recreational opportunities, your stay is bound to be exciting.

Gourmet Dining
Satisfy your taste buds at Sessions, our versatile dining venue, or grab a quick coffee at our café. Enjoy cooked-to-order breakfast, where kids 5 and under eat free!

Comfort and Convenience
Choose from 164 spacious guestrooms equipped with flat-screen TVs, complimentary Wi-Fi, and thoughtful amenities that ensure a comfortable stay, including a 24-hour business center and laundry services.

Discover the perfect blend of leisure and luxury—book your stay at Hard Rock Hotel London Ontario today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.6
Based on 141 reviews
Cleanliness: 9.74
Service: 9.71
Location: 8.75
Room Quality: 9.98
Amenities: 9.73
Value for Money: 9.69
Food and Beverage: 9.24
Overall Experience: 9.99
K
Katie
10
Pros:

Perfect for my kid and dog

2025-10-13 via Nuitee
C
Chantel
4
Pros:

Broken glass under the couch

2025-10-12 via Nuitee
K
Katie
10
Amazing family stay
Pros:

Staff were great

2025-10-12 via Nuitee
S
Stephan partner
10
Pros:

It’s beautiful and fun.

2025-10-12 via Nuitee
M
Melanie
10
Pros:

Great, beautiful, new, clean hotel! I had an amazing stay! There were some great restaurants in the complex, but the overall location of the complex is in a sketchier area.

2025-10-11 via Nuitee
P
Patricia
10
Pros:

Staff was so friendly and helpful. Everything about this hotel was A+ and I would recommend it to anyone. It was really convenient for us because our event was being held at The Factory so it was extra convenient.

2025-10-11 via Nuitee
B
Brian
10
Pros:

Beautiful pool area
Stylish decor

2025-10-10 via Nuitee
E
Erika family
10
Pros:

Every single thing was perfect :)

2025-10-10 via Nuitee
R
Rose
10
Pros:

New, high end, large rooms with all amenities. Fantastic stay.

2025-10-08 via Nuitee
J
Jody family
10
Pros:

It was a nice room and went to Papi’s

2025-10-08 via Nuitee
K
Kaylee
10
Pros:

Had an amazing time, so much to do the rooms were amazing and so much detail was put into the decor, the pool, the rooms! I highly recommend this hotel! We loved our stay we will definitely be back !

2025-10-07 via Nuitee
T
Tara
10
Pros:

All staff we interacted with were amazing. Facility was clean, parking was easy. Lots to do in the attached factory.

2025-10-07 via Nuitee
B
Brian family
10
Pros:

Great staff. Clean room. Funky decor with modern feel. Quiet room.

2025-10-04 via Nuitee
V
vincent
10
Pros:

Nicest hotel in the city of London by far.

2025-10-03 via Nuitee
S
Sandra
10
Pros:

Parking for guests is not convenient if you do not want to pay $39.00 Canadian per day.

2025-10-02 via Nuitee
T
Tara
10
Pros:

Clean, trendy, lots to do and restaurants

2025-10-01 via Nuitee
S
Summer
10
Pros:

Parking limited. Used valet parking. Service was excellent. Nice large room.

2025-10-01 via Nuitee
C
Charles family
10
Pros:

Exceptional hotel!

2025-09-30 via Nuitee
D
Darryl
8
Pros:

Good

2025-09-29 via Nuitee
J
JENNIFER family
10
Pros:

This is brand new hotel in the renovation Kellogg Factory. Very cool vibe. Very close to Western Fair Grounds; easy drive to downtown and Western University. A few good restaurants right in the 100Kellogg complex for walkable dinners. Rooms are spacious and very comfortable. Pool and gym facilities are fantastic. Being a little farther away from downtown means the neighbourhood is very quiet.

2025-09-28 via Nuitee