Hampton Inn By Hilton Santa Clarita-Valencia

All was ok but very disappointed with staff at breakfast very rude did not resupply us tensile or cups and breakfast ran out at 830am and it was suppose to be served until 10 am. When asked staff was very rude and supervisor would j out come out to address issue will never stay here again.

People in the pool and barbeque area at night where getting drunk and smoking things they shouldn't be smoking. Felt very uncomfortable and will not be going back to that hotel.

Great experience and location.

The property is new, clean, and a nice location that’s decorated well. What was awful was that you cannot rest with all the noise. You can hear every single footstep above you, every noise your neighbors make next to you. When someone flushed a toilet or turned on a sink or shower, you heard the loudest rush of water through the walls that would wake us up repeatedly. The beds were so uncomfortable and felt like they were actually tilted downward at the headboard, making it feel weird when laying down. The noise from every little thing in this place was enough to make me not want to come back.

Quiet, Comfortable, clean and convenient. Staff helped facilitate an earlier check in at no extra charge.

This issue was with Hotels.com. I booked this hotel because it’s close to my doctors office and I had a doctor appointment. I was supposed to come on September 9, my doctor canceled so I moved it to September 17 through the hotels.com app. When I got here on September 17 hotels.com did not switch my reservation. So now I paid for this hotel room twice and I only used it on September 17. I’m not sure how to get my money back for the first day even though I did switch it.

Was kinda out of the way .. took a little too long to Check in. Charge of 100 deposit for each room (200.00) incidental .. was crazy !!

Awesome!!!

Terrible property. Ceiling paper thin. Lots of noise from above. Really disappointed. Something wrong with the ceiling in our room. Reported but who knows what will happen

Cleanliness, fast check-in service and breakfast.

Great customer service Zainab was very helpful! She also provided us with some water bottles and snacks as a welcome gift. Clean place, quiet and nice decoration

Nice stay overall

Need improvements in the breakfast department. Waited 45 minutes to get into our room then there was no washcloths and hand towels.

Cute dog section at entrance.

Great place to stop on the way up north before going through the grapevine.

The best we loved it all my family lived in the beds everything

Great stay

Clean, friendly and great breakfast

Room paper coffee cup had lipstick on it.
Mattress poor condition.
Bathroom needs updating

Friendly and professional staff at front desk. I was met by Zainab and she was excellent - sweet and helpful.