Review Highlights

Pros:
Clean and organized
Good breakfast
Great location
Comfy beds
Cons:
Ineffective air conditioning
Flooding shower
Missing amenities

Categories

Cleanliness
9.16
The hotel was very cleaned and organized.
Service
8.93
Staff were nice but not exceptional.
Location
9.67
The location was ideal for my trip and is perfect for tram & train connections.
Room Quality
7.62
Rooms were boiling with ineffective air conditioning and flooding showers.
Amenities
8.15
Missing common amenities like tea/coffee facilities.
Value for Money
8.11
Standard quality for this hotel tier, but some facilities could improve value perception.
Food and Beverage
9.16
Breakfast was good.
Overall Experience
8.83
Still a few bits missing to make this an excellent stay for us.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:55

Property Description

Discover the vibrant heart of Zürich at Mama Shelter Zurich, opening in July 2025, where modern comfort meets an unbeatable location.

Prime Location
Just minutes away from popular attractions like Hallenstadion and the Zurich Exhibition Centre, our hotel puts you right in the action. Explore cultural gems and the University of Zurich, all within a short distance.

Stylish Accommodations
Our rooms are thoughtfully designed to combine style and comfort, equipped with contemporary amenities that ensure a restful stay after a day of exploration.

On-Site Dining Experiences
Indulge in delectable cuisine at our on-site restaurant, where local flavors and international dishes come together for a culinary delight that’s sure to satisfy every palate.

Elevate your Zürich experience—book your stay at Mama Shelter Zurich today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

8.7
Based on 5 reviews
Cleanliness: 9.16
Service: 8.93
Location: 9.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 8.83
G
Gilles
6
Pros:

Équipe en formation, process non encore en place
Check-in et checkout trop long
Restaurant : personne à l’accueil, placement libre sans indication
Service meeting pas efficace.

2025-09-11 • via Nuitee
M
Min
10
Pros:

Great experience!

2025-08-27 • via Nuitee
L
Lee J
10
Good hotel, great staff, good location
Pros:

The hotel was very cleaned and organized. The location was ideal for my trip. I would stay there again.

2025-08-21 • via Nuitee
H
Holly • partner
8
Pros:

So the hotel is just open.. it is lovely & new & the brand is pretty cool.. however the rooms are not! We were absolutely boiling all three nights, the “air con” wouldn’t blow out a candle. The shower flooded a lot, appears it wasn’t sealed correctly or al all. The rooms don’t have tea / coffee facilities which really should be a common standard. Beds were comfy but the “queen” bed was rather small. Fridge in room was ok, but water was only a welcome offer, I feel this should be replenished daily. Staff were nice but not exceptional. Breakfast was good. The location is perfect for tram & train connections & has lots of near by food shops / restaurants etc. still a few bits missing to make this an excellent stay for us

2025-08-11 • via Nuitee
M
Mary-Laure
8
Pros:

Equipement de la douche déplorable : Vitre de la douche bcp trop petite et pas fixée au sol. Bref.. tout est mouillé au final !
Le.trop.pkein di lavabo n'est pas raccordé. Du coup, l'eau coule sur les pieds des gens !!

2025-08-10 • via Nuitee