premium-lake-toya

Privacy excellent breakfast excellent lake view excellent

Incredible stay.

The staff members are all very nice and helpful. The breakfast is wonderful.

We enjoyed our stay at this property. Our room has a private onsen with a view of Lake Toya. It has a traditional Japanese aesthetic with all the modern elements. The property itself is not located in the Toyako Onsen area but they offer free shuttle service (about 5-min drive). The staff is very hospitable and accommodating with reasonable requests such as shuttle to Toya Station (about 10-min drive). The Kaiseki Breakfast was really good and reasonably priced (must be booked in advance)—We will book this property again.

Although the price is a bit expensive, it is value for money with the guest service is excellent. The room is spacious with private onsen. The hotel itself is new too.

The hotel itself is a bit on the far end of the town, making it nice and quiet, with a fantastic view over lake Toya and the islands. If you come by train or bus, they kindly offer shuttle services, which was greatly appreciated. Rooms very comfortable with their own onsen, beds amazing, breakfast also great - both options, Japanese and Western style. The only problem was that even though you were a hotel guest, you could not dine in the hotel, unless you call at least two days in advance. This was not mentioned anywhere during booking, so we were unpleasantly surprised that we couldn’t eat in our own hotel, considering that the towns is about 4 km away. So we had to take a taxi to eat somewhere. The restaurant was not even full in the evening, thus we felt quite disappointed by this strange situation. Other than this though, it was a very pleasant stay.

景色が良くて宿泊しました。
満足です。

朝ごはんの種類の多さに感動しました。
量も適当な量でスタッフの対応も親切でした♪
良い思い出になりました

ホテルはいいのですが、温泉街から離れているので不便。