Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Smoke-free property
Free self parking

Review Highlights

Cons:
Charging for all five nights despite cancellations
Poor disaster management

Categories

Cleanliness
4.89
The hotel showed a lack of consideration for the guest's circumstances during a flight cancellation, indicating poor overall management.
Service
7.86
The hotel demonstrated a standard level of customer service regarding guest communications despite the unfortunate circumstances.
Location
6.9
The location is convenient, but impacted by external factors like flight cancellations.
Room Quality
7.85
Room quality standards are consistent with typical expectations for this type of hotel.
Amenities
7.88
Amenities are standard for hotels in this category, providing basic facilities.
Value for Money
5.84
Charging for all five nights during unforeseen flight cancellations raises concerns over value for money.
Food and Beverage
7.89
Food and beverage options meet general expectations for hotel offerings.
Overall Experience
6.86
The overall experience was marred by external flight issues, but the hotel maintained a standard level of service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:14

Property Description

Welcome to Hotel Royale de CASA, where comfort meets convenience in the heart of Guwahati.

Recreation Opportunities
Dive into relaxation with our outdoor pool, perfect for unwinding after a day of exploring. For those who prefer to stay in, take advantage of our room service and enjoy delicious meals from the comfort of your room.

Modern Comforts
Our 100 air-conditioned guestrooms are designed for your ultimate relaxation. Enjoy complimentary wireless internet access, ceiling fans, and spacious bathrooms that feature bathtubs or showers, ensuring a cozy stay for every guest.

Convenient Location
Nestled just minutes away from popular attractions like Guwahati Medical College and Srimanta Sankaradeva Kalakshetra, you’re perfectly positioned to explore the vibrant culture of the city.

Book your stay to experience the warmth and hospitality at Hotel Royale de CASA!

Important information:

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7
Based on 1 reviews
Cleanliness: 4.89
Service: 7.86
Location: 6.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 5.84
Food and Beverage: 7.89
Overall Experience: 6.86
J
John
2
Pros:

There was a once in a life time cancellation of all flights. The hotel knew Milne could make it into their stays. Yet charge me for all 5 nights not just one all 5. Anyone else would have understood it was no fault of mine I want there. And no one was going to be coming in either so the hotel would have been empty to have no regard for the disaster happening to flights around the country was ridiculous and in extremely poor taste!

2025-12-14 via Nuitee