The Enchanted Suites & Residence

Hotels
Independent
8.6 (103 reviews)
2725 N Pennsylvania Ave, Roswell, New Mexico, 88201 , Roswell , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Free airport transportation
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Large rooms
Good value
Quiet location
Cons:
Cleanliness issues
Noise from other rooms
Maintenance concerns

Categories

Cleanliness
7.76
The reviews mentioned issues with cleanliness, including a dead roach and dirty flooring.
Service
9.23
Staff were described as friendly, accommodating, and helpful.
Location
9.07
Conveniently located near Roswell tourist activities, with a quiet atmosphere.
Room Quality
8.22
Rooms were large and comfortable, but some had issues such as cleanliness and maintenance concerns.
Amenities
8.75
Facilities included exercise room, game room, and a library, though furnishings were considered basic.
Value for Money
8.71
Guests felt they received good value for the price paid.
Food and Beverage
8.26
Breakfast received mixed reviews; some guests enjoyed it while others missed out.
Overall Experience
8.83
Overall positive experiences mentioned despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:19

Property Description

Welcome to The Enchanted Suites & Residence, your perfect getaway in Roswell!

Culinary Delights
Indulge in a variety of flavors at our two inviting restaurants, and enjoy a complimentary reception each evening to mingle with fellow guests. Start your day right with our delicious continental breakfast, served fresh every morning.

Comfortable Accommodations
Feel right at home in our spacious suites, complete with kitchenettes featuring full-sized refrigerators and microwaves. Unwind with cable television and enjoy the convenience of separate sitting areas and desks for your peace and productivity.

Unmatched Convenience
Experience seamless travel with our 24-hour complimentary airport shuttle. Host your next event in one of our four meeting rooms or take advantage of our dry cleaning services and 24-hour business center, all designed to cater to your every need.

Book your stay at The Enchanted Suites & Residence today and experience comfort like never before!

Important information:

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 103 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.07
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.83
D
Daniel
8
Pros:

Clean room, helpful friendly staff

2025-10-13 via Nuitee
D
David H. partner
8
Pros:

This property use to be an assisted living facility. The foyer and dining room are decorated pretty. The rooms need some extra care like all the linoleum and cleanup the gross marks on the wall!

2025-10-13 via Nuitee
B
Brian
8
Pros:

Parking, as other indicators proved, is NOT designed for hotel, but other purposes.... ??? My impression was that this facility was designed and built as a nursing home/independent living facility.... My room had some EXTREMELY NOISY "tenants" directly upstairs. The noise suddenly stopped at 11:00 pm

2025-10-12 via Nuitee
T
Troy family
10
Pros:

Excellent stay, very large suite style
Rooms. Better than average breakfast! Friendly and welcoming staff, we would stay again.

2025-10-12 via Nuitee
A
Antoinette family_with_children
10
Pros:

Great room for a great price!

2025-10-11 via Nuitee
J
jeri
10
Pros:

The staff was friendly and very helpful

2025-10-10 via Nuitee
L
Lisa
10
Fabulous service
Pros:

Rooms are clean and comfortable, but the warmth and friendliness (and excellent problem-solving skills) of the front desk staff is what makes this place great.

2025-10-10 via Nuitee
K
Ken M.
10
Pros:

It was a very pleasant find that we would not have located without hotels.com

2025-10-09 via Nuitee
J
Jacob
10
Pros:

The building is very plain looking on the outside, but super nice and clean on the inside. No pool, which I like, because it generally means a lot less kids running around. I got an awesome room for $68 including taxes and fees.

2025-10-09 via Nuitee
D
David
10
Pros:

A converted nursing home. Big room. Big fridge. Nice bed. Game room. Fitness room. Eggs florentine, bacon and french toast breakfast. Very nice place for the price!

2025-10-07 via Nuitee
M
Mary partner
10
Pros:

Very friendly and helpful staff. Rooms were clean

2025-10-07 via Nuitee
S
Sue
10
Pros:

This hotel was just perfect for my dog and me. The rooms are very large and comfortable. I wish the shower had better water pressure and bigger towels. The building needs some renovations, but everything was very clean with plenty of nice decorations (some still had price tags!) Plenty of room for walking dogs outside, but some areas are loaded with "goat head" thorns, so be careful. I really appreciate the kitchenette in the room, and breakfasts were great! So much fresh fruit and the burritos were wonderful!
There are a lot of extra amenities like a well stocked library, toys for kids, fruit infused ice water in the lobby, etc. The staff was very friendly, pleasant and always helpful.
The rooms are not very sound proofed; we had a party across the hall and a couple who wasn't looking for a restful night in the room next door, but the hotel can't be faulted for that.
We will definitely stay here again.

2025-10-06 via Nuitee
D
Donna family
8
Pros:

If I could give the staff a 10, I would. They were so accommodating, friendly and helpful, making sure all of our needs were met. The rooms were somewhat dated with marked furniture but clean. They did have a full refrigerator with freezer which was convenient also.

2025-10-06 via Nuitee
G
Gina
10
Pros:

Huge clean room. Parking wasn’t great but overall I’d stay again for the price.

2025-10-05 via Nuitee
R
Robert
8
Pros:

Nice

2025-10-05 via Nuitee
I
Iram partner
10
Pros:

Clean rooms

2025-10-04 via Nuitee
M
Mark family
10
Pros:

Looks like it used to be a nursing home, so rooms are very spacious and nice. Staff was very friendly, hotel looked in good condition. Would recommend, ill probably end up staying here again in the future.

2025-10-03 via Nuitee
J
Jalon
10
Pros:

Amazing place. Parking is kind of annoying, but everything else is amazing

2025-10-02 via Nuitee
P
Pat
10
Pros:

The handicapped parking up front had cars with no placards displayed, had to park in back and walk around to front to get in.

2025-10-02 via Nuitee
R
Richard
8
Pros:

Very nice place. Trees on the side parking lot need to be trimed up and they need more lighting there.

2025-09-29 via Nuitee