Grand Hotel Centenari, Valencia, Autograph Collection

Hotels
•
Marriott
10 (6 reviews)
Plaza del Ayuntamiento 25, 2, Valencia, 46002 , Valencia , ES
34-961-644240

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Pets allowed

Facilities

Free WiFi
Luggage storage
Concierge service
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
24-hour fitness facilities
Covered parking
Food and water bowls
See all facilities

Review Highlights

Pros:
Beautiful property
Outstanding staff
Convenient location
Cons:
Poor breakfast service
Charged for items not used
Understaffed during stay

Categories

Cleanliness
10
There were issues with breakfast cleanliness and raw/overcooked food items which raised concerns about hygiene.
Service
10
The staff were incredibly helpful and accommodating despite some operational shortcomings.
Location
10
The hotel is in a convenient location, though there were street closures during departure.
Room Quality
10
Rooms were described as beautiful, providing a positive impression.
Amenities
10
Good standard facilities were mentioned, contributing positively to the stay.
Value for Money
10
Concerns about charged items that were not used from the mini bar impacted overall perception.
Food and Beverage
10
Breakfast service was poor, with significant issues indicating need for improvement.
Overall Experience
10
While the property and staff were wonderful, the experience was marred by service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:38

Property Description

Experience the charm and sophistication of Grand Hotel Centenari, Valencia, Autograph Collection, your perfect home away from home in the vibrant heart of Valencia.

Modern Comforts
Indulge in our 53 well-appointed guestrooms featuring minibars, complimentary Wi-Fi, and private bathrooms with premium toiletries, ensuring a delightful stay.

Gastronomic Delights
Savor exquisite meals at our on-site restaurant or opt for our convenient 24-hour room service. Start your day with a buffet breakfast served daily from 7:00 AM to 11:00 AM.

Prime Location
Discover the rich culture and heritage of Valencia, as the hotel is just a short walk from Plaza del Ayuntamiento and Estación del Norte, placing you at the center of it all.

Don't miss the chance to experience unparalleled luxury and convenience—book your stay now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

10
Based on 6 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Andy • friends
6
Pros:

The property is beautiful and the staff on property was outstanding; however, the property is considerably under staff. The lack of bellman’s and valet parking attendants was constant through our stay, to the point that on our check out there was no one on the hotel with a drivers license and I had to get my car personally from the parking lot used by the property a few blocks away. They definitely need to hire more people to help the current amazing staff they have!

2025-11-26 • via Nuitee
J
Jacqui • partner
8
Pros:

The hotel staff were all very nice (with one exception, but I wouldn’t let that hurt the experience when everyone else was so outstanding). We didn’t know there was going to be a 1/2 marathon with streets shut down around the hotel on our departure day but the hotel was as accommodating. The room was beautiful, I would stay there again.

2025-10-26 • via Nuitee
S
Sabrina • partner
4
Pros:

The rooms & hotel facilities are of a good standard and the hotel is in a convenient location.

The breakfast service was very poor during the majority of our stay and really let the hotel down. It did not meet our baseline expectations of a 5 star hotel (or even a hotel of a much lower star rating). Perhaps they are very under staffed.

We had issues with very slow service, items that did not arrive, severely overcooked items (e.g very burnt, black pancakes that had been flipped over and hidden under garnishes in an attempt to disguise how black they were), very under cooked items (e.g raw eggs). We ordered tea and coffee at the beginning of breakfast and it either arrived very late or not at all.

I somehow ended up very unwell with dysentry. Due to the above issues, we strongly suspect that the cause was the hotel breakfast.

Of note, on checking out of the hotel we were charged for items we did not use / order from the mini bar and from the restaurant. This was very early in the morning and our focus was on arriving on time for our early morning flight, and on conserving enough energy so that I would be well enough to travel after being so unwell. As such, I did not raise the issue at the time, but this type of thing really should not happen.

Unless the standard of service were to be completely transformed, we would not recommend this hotel to anyone. There are certainly better options elsewhere in Valencia which is otherwise lovely.

2025-10-14 • via Nuitee
S
Sarah • partner
10
Pros:

The hotel is absolutely gorgeous and the staff are incredible. Can’t recommend this place enough

2025-09-25 • via Nuitee
E
EDUARDO ALBERTO • family_with_children
8
Pros:

Phone and internet did not work

2025-09-11 • via Nuitee
J
john
10
Wonderful stay
Pros:

Hotel was super comfortable and great location in old part of city. Staff was incredibly helpful with showing where to go, eat and even organizing a visit to hospital when my wife was sick

2025-09-01 • via Nuitee