Bakour Punta Cana Suites

The staff were exceptional! They were all so friendly and went above and beyond to make it a memorable mini-vacay for my friends 40th. I’ll absolutely be back.

I loved the staff! The food was good. Everything was terrific.

Todo el servicio fue excelente! La comida muy buena, menú variado , la habitación muy cómoda y limpia!

Clean rooms and great staff! But… the neighborhood getting in was awful, just know it is behind closed gate so safe ! The noise at night was extremely loud out till early in am! Pools are beautiful!

Excelente lugar

Todo muy limpio, ordenado, amables, excelente servicio

Hotel com jeitinho de resort, inclusive melhor que alguns, oque tornou perfeito o custo benefício, o atendimento foi excelente, neste ponto ainda melhor que os resortes que frequentei, sem duvida volto a me hospedar, e com certeza indico principalmente para casais.

Pontos positivos: café da manhã espetacular, tem tudo, comida de primeira qualidade, assim como os restaurantes oferecem o melhor.
o apartamento é enorme e acomoda com conforto umas 4 pessoas.

a Piscina gigantesca, praticamente um lago artificial, com aguas limpíssimas, serio, ficamos impressionados, não esperava tanto do hotel devido o valor ser mais baixo que os resorts.
ainda tem uma praia linda e cheia de estrutura na frente, com entrada própria do hotel e bar/restaurante pé na areia.

esta praia é a mesma que tem os passeios com golfinhos, então se tem a intenção desse passeio vai facilitar, eles também oferecem com agencia terceirizada os demais passeios como isla saona e não é caro se negociar bem.
tudo isso com um valor baixo.

eu me hospedei la e em um resort conhecido que era o dobro do preço e confesso que me arrependi de não ter ficado toda a minha estadia la.
para locomoção com Uber também é tranquila pois é um hotel então te busca na porta, diferente dos resorts que fazem o cliente ir até a parte de fora dos portões.

ponto negativo: nao tem muita opção para crianças no que se refere a atrações e brinquedoteca, mas dependendo do objetivo da familia a piscina vai ser uma diversão perfeita.

Lovely place,xcellent staff,

Todo el personal muy amable, las instalaciones limpias y la comida fresca y deliciosa

Un servicio de todo el equipo de trabajo excelente. Las facilidades son hermosas. Agradecida de todos en el hotel por lograr qué el cumpleaños de mi esposo fuera inolvidable. El servicio fue 5 estrellas.

Muy lindo todo las instalaciones increíbles y los empleados del hotel súper atentos especial ayudante que nos ayudó muchísimo se llama ella Kimberly muchas gracias y si Dios quiere volveremos

Just a beautiful resort!! No nightly shows but we went on a VERY slow week. Beach is beautiful but NO way swimable!! Murky and stinky kelp etc but not the resorts fault.. Staff was AMAZING everywhere!!! Smaller resort so very "walkable" for someone as myself with a disability. I do not recommend for anyone looking to "party, party, party". Relaxation you will be given here for sure :-) Staff is GREAT!!! Property VERY clean and maintained

Great value, food, and friendly staff.

Upon arriving, our first interaction with one of the girls at the front desk was less than welcoming. Once there was a concierge to assist us we were given her WhatsApp information and directed to contact her with needs/questions/concerns etc. The first time we reached out she responded that she was off for the day and nothing else. Not even a simple please go to the front desk or I will forward this a coworker. This continued the whole stay. We paid extra for a room with the patio and jacuzzi tub. The tub was disgusting and did not work. After about 36 hours, maintenance came and fixed it. On day 3 our room lost power, not the resorts fault but we had to wait almost 3 hours for a new room. Normally not a big deal but when it’s that hot and you’re trying to leave for an excursion you kind of need a room. Our last day we woke up to no water. Again not necessarily their fault but very inconvenient. The rooms were okayish on cleanliness but were very unfinished. Our first room had ants all over in the bathroom. 2 out of 4 nights they closed the buffet forcing you to pick from 2 restaurants. The buffet was always super hot. The gentleman that runs the gift shop and books excursions was way overly pushy and rude. He went as far as to approach us while we were in the pool relaxing about a purchase we told him we would come back and do later. We had to walk by the gift shop to get to our room and we couldn’t get up there without him hounding us. It was very irritating.

The stay was good overall but could have been better. I loved the daily fresh fruit but didn’t really enjoy the rest of the food. As mentioned in previous reviews, some of the food is too salty. D101 beds are hard but the unit and location is great. I couldn’t enjoy the beach because of the water pollution, not seaweed. At this time, most of the ocean on this part of the island is dirty and stinks. No fault of the property.

Room was very nice and clean looks just like the pictures. The staff was very nice and friendly. I enjoyed my stay.

Good

Le Bakour est un hôtel merveilleux. Nairoby m’a accueillie avec le grand sourire et elle est restée disponible en tout temps. Le personnel est souriant, gentil et poli. Que dire de la nourriture, tout était toujours délicieux et varié. Tous les matins, je prenais mon succulent café latte. Franchement, très bel endroit pour un séjour reposant et énergisant.

Great service great place to have vacation the staff are very friendly and most of all the food was excellent

En las instalaciones del hotel la experiencia fue buena, personal muy atento y diligente.