Suburban Studios Charlotte - Ballantyne

Hotels
Choice Hotels International
5.8 (37 reviews)
10225 Feldfarm Lane, Charlotte, North Carolina, 28210 , Charlotte , US

Facilities

Free WiFi
24-hour front desk
Designated smoking area
Elevator
ATM/banking
Wheelchair accessible parking
Braille or raised signage
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Excellent staff
Nice and cool place to stay
Cons:
Hotel is rundown
Lack of amenities

Categories

Cleanliness
4.78
The hotel is very rundown and needs a lot of repairs.
Service
8.75
Staff was excellent and impeccable, friendly professional.
Location
6.29
The area has a negative odor; however, the location is convenient for some.
Room Quality
5.74
The room quality is lacking due to the dated property.
Amenities
4.27
No breakfast and no gym available; limited amenities.
Value for Money
5.23
Price is a bit high for the lack of amenities and overall quality.
Food and Beverage
6.08
No food and beverage options were mentioned.
Overall Experience
5.25
Mixed feelings due to positive service but very negative physical conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:19

Property Description

Welcome to HomeTowne Studios & Suites by Red Roof Charlotte - Ballantyne, your perfect retreat in the heart of Charlotte!

Comfortable Accommodations
Relax in one of our 114 spacious guestrooms, each featuring a convenient kitchenette for your culinary needs, ensuring that you feel right at home during your stay.

Convenient Amenities
Stay connected with complimentary wireless internet access and enjoy the ease of our 24-hour front desk and laundry facilities, making your visit hassle-free.

Prime Location
Situated just minutes from popular attractions like Quail Hollow Club and SouthPark Mall, our hotel offers easy access to explore the vibrant Charlotte area.

Don’t miss out on the perfect blend of comfort, convenience, and location—book your stay today!

Important information:

  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

Location

Guest Reviews

5.8
Based on 37 reviews
Cleanliness: 4.78
Service: 8.75
Location: 6.29
Room Quality: 5.74
Amenities: 4.27
Value for Money: 5.23
Food and Beverage: 6.08
Overall Experience: 5.25
B
Barry
6
Pros:

Needed updating
Furniture old
Long term residents on the property

2025-10-06 via Nuitee
R
Ricky
8
Pros:

na

2025-09-23 via Nuitee
D
Donielle
6
Pros:

Nothing

2025-08-31 via Nuitee
C
Charles
10
Pros:

Nice place to stay

2025-08-30 via Nuitee
C
Charles
10
Pros:

Nice and cool place to stay

2025-08-30 via Nuitee
D
Donielle
6
Pros:

Property was clean. It was dated but staff was excellent. Price a lil high for lack of amenities. No breakfast no gym. Small college size refrigerator. The staff however was impeccable, friendly professional

2025-08-24 via Nuitee
C
Charles
10
Pros:

Good place to stay

2025-08-22 via Nuitee
J
Jessica
2
Terrible
Pros:

The hotel is very rundown needs a lot of repairs. The area smells like urine and they charge $100 deposit to stay there. The room is not worth $100.
They changed the name of the hotel online so you think you’re getting one thing but you’re getting another

2025-08-01 via Nuitee
Q
Qualteau
10
Pros:

Excellent

2025-08-01 via Nuitee
D
Donielle
8
Pros:

Love property
Staff is excellent

2025-06-29 via Nuitee
D
Daniel
2
Pros:

The property its self looks good inside and out. But the staff has an attitude because you book with Expedia instead of with them. When I was checking in the motel person was trying to charge me again for the room cause I booked through a third party. Also the clientele that is staying there is much to be desired. The light in the main room didn’t work and when I asked the motel staff to switch me to a new room they said they would have to up charge me cause the bed would be bigger. Every night I would move the dresser in front of the door to block it just in case someone tried to break in. And when I asked Expedia to switch me to a different motel they refused. They said they would issue a refund but it would take a week for it to hit which didn’t help me that night. Overall an absolute nightmare of a stay. Doubt I will ever use Expedia ever again.

2025-06-23 via Nuitee
L
Larhonda family
8
Pros:

Everything went well good place to stay when you visit.

2025-06-12 via Nuitee
E
Edgar
4
Pros:

So so

2025-06-08 via Nuitee
D
Donielle
8
Pros:

Loved this extended stay. Daily rate is ok but weekly rate is very affordable. Staff is friendly and professional. Property is clean. Beds are comfortable.

2025-06-04 via Nuitee
D
Donielle
8
Pros:

The rooms are kept very clean. The neighborhood is very quiet. Staff is friendly and professional. They are very accommodating.

2025-06-04 via Nuitee
K
Kristine
10
Pros:

All staff was very friendly. Room was spacious and clean. Plenty of available parking

2025-06-02 via Nuitee
E
Ericka
8
Pros:

Nice place

2025-05-30 via Nuitee
D
Dale partner
6
Pros:

Hotel was in a decent neighborhood. The staff was polite & left us alone. However, the room itself was very outdated, the bathroom door didn’t close & the room was pretty dirty. The front door to the room also did not close all the way, which is a safety concern. If your looking for something cheap & don’t have high standards, I would recommend them.

2025-05-27 via Nuitee
C
Catherine partner
6
Pros:

When I got there to check in, they did not have a king suite for me, like I had prepaid for. She had to put me in a two queen suite, that was cheaper online, but I didn’t get the discount.

2025-05-26 via Nuitee
M
mahshid family
2
Pros:

Very poor condition. Stained and dirty furniture. Many electrical plugs didnt work. Tv broken and more

2025-05-18 via Nuitee