Timber Lodge

Hotels
Independent
8.1 (43 reviews)
1078 White Mountain Boulevard, Pinetop-Lakeside, Arizona, 85935 , Pinetop-Lakeside , US

Pets allowed

Facilities

Express check-out
Free WiFi
Express check-in/check-out
Wheelchair accessible
Hiking/biking trails nearby
Express check-out
Mountain biking nearby
Snowboarding nearby
Free self parking
Housekeeping on request
See all facilities

Review Highlights

Pros:
Comfortable bed
Nice location
Clean room
Cozy atmosphere
Cons:
Dirty floors
No hot water
Mismatched room expectations
Poor check-in service

Categories

Cleanliness
7.16
Multiple reviews mentioned dirty floors and a bathroom that smelled of urine, indicating cleanliness issues.
Service
8.13
Some guests experienced issues with check-in and a lack of on-site assistance, but others received helpful service.
Location
9.17
The lodge is conveniently located off the main road, providing good access to dining options.
Room Quality
7.62
Rooms were described as clean and comfortable but did not match the expectations set by the online pictures.
Amenities
8.15
The kitchenette and other room amenities were lacking compared to what was advertised.
Value for Money
7.11
Complaints regarding missing amenities and the actual room quality affected perceived value.
Food and Beverage
8.76
No specific feedback on food and beverage, defaulting to target overall rating.
Overall Experience
8.73
Despite several complaints, some guests enjoyed the ambiance and location, leading to a mixed but overall satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:27

Property Description

Experience the perfect blend of adventure and comfort at our hotel, where the breathtaking mountains meet modern amenities.

Recreational Activities
Embrace the thrill of the outdoors with nearby snowboarding, hiking, and biking trails, ensuring every day is packed with excitement and exploration.

Comfortable Accommodations
Unwind in one of our cozy guestrooms, each featuring a kitchenette equipped with stovetops and microwaves, offering a home-like atmosphere that enhances your stay.

Convenient Amenities
Stay connected with complimentary wireless internet and enjoy free self-parking on-site, making your experience hassle-free and enjoyable.

Your mountain getaway awaits—book your stay with us today and unlock endless adventure!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

8.1
Based on 43 reviews
Cleanliness: 7.16
Service: 8.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.76
Overall Experience: 8.73
D
Donald
6
Pros:

The room was nice and clean and recently upgraded...the problem was NO HOT WATER!! I dont know what happened but I had to take cold showers... not vey pleasant

2025-10-09 via Nuitee
S
Shara
10
Cute Little Cabin
Pros:

We stopped here on our way to Las Vegas. The room was very clean and new. Smart TV was a nice bonus! Enjoyed the large jet tub after a long day of travel. You can sit outside on your porch. We did hear road traffic as it is right on the main highway. Dog friendly. There are places to walk your dog next to and behind your cabin. You do not check in at the office. You will get a room code when it is check in time. We did not meet anyone who was ‘in charge’ of the facility. For the price, you can’t go wrong. We went to the little ‘lake’ that is about a mile away to walk. Sadly, it is almost dried up due to drought conditions. It is still a nice park to get outside and get some fresh air and exercise. Restaurants are very close by.

2025-10-06 via Nuitee
C
Carol partner
10
Pros:

the rooms were remodeled and were very nice. I will be staying there upon my next visit to Pinetop.

2025-10-02 via Nuitee
E
Edgar
2
Pros:

I showed up to my room (12) and the door was open. There were towels on the floor and the trash was full. I figured I might have made a mistake so I go to the front office and there is nobody there. I call the number and I get sent to voicemail right away. I go back to the room and my code does not work. Absolutely horrible experience. I ended up staying at another hotel. I'll be asking for a full refund in the morning.

2025-10-02 via Nuitee
V
Vincent
8
Pros:

The check in process was not what I expected but not in a bad way. Office looked like storage unit, number on the window to call no answer. Finally reached the maintenance man. He said he would call the person who can let me in. Apparently no staff on site around 6 pm. Someone called me gave me my room number 12 and gave me the lock code for the room. Didn’t work tried several times. Finally worked and the lady on the phone was pleasant. Nice room really liked it but there was no workspace as I was on a business trip. Liked the fireplace and jacuzzi tub. I come back again now I know what to expect.

2025-09-30 via Nuitee
K
kim
10
Pros:

Room was very nice with a small table and chairs right outside the door to sit and enjoy the cool weather. Only complaint is the pillows were not comfortable for us and bed frame rattled every time my husband flopped over. It was nice having a mini fridge and microwave. There was even a small lap blanket!

2025-09-26 via Nuitee
L
Linda partner
10
Pros:

Loved the remodel.

2025-09-22 via Nuitee
J
John partner
10
Pros:

Nice accomodations. Convenient for our needs. Quiet and cozy.

2025-09-22 via Nuitee
R
Rob
10
Pros:

Nicely/recently updated unit with jetted tub and king bed. This unit had separate parking space with direct access to 260. Other parking accessible from the back of the lot. I felt safe and comfortable.

2025-09-16 via Nuitee
L
Laurie partner
8
Pros:

Newly renovated.. very cute and comfortable. Love it's dog friendly

2025-09-14 via Nuitee
G
Gregg partner
10
Pros:

We stayed in unit 14. Room was clean. It sat back far enough that we didn't hear the road traffic. The table and chairs on the deck were enjoyed daily too. The shower looked nice and sprayed fairly nice but wasn't to user friendly. The stationary glass door was installed on the valve side,so you got wet turning it on.

2025-09-11 via Nuitee
P
Peggy
6
Not a great experience, room was nice.
Pros:

Room was remodeled and very nice. Trip was interrupted because we had to move to another hotel for our 2 nd night. There was construction started early at 9 am right in front of our door to our room. A huge loader started digging a huge treacherous to do work on water pipes. Left to get food and couldn’t even park in the lot, let alone in front of our room. NOTE NO ONE IS ON SITE at this motel. The office is closed and you must call a number to speak to someone about any issues or questions.an off site management company takes care of this property. Didn’t see a maid in the morning to ask for more towels.
Also, be aware that the building right behind the rooms is a long term living situation with questionable people who live there, use the fire pit and the BBQ. Nice enough, but just not the atmosphere we were looking for or wanted.
We checked out early on 2 nd day due to water issues and construction but still waiting for a refund for our 2 nd night since it was prepaid in advance when reservation was made. Haven’t heard back about refund after 2 phone calls to the property management. Hotels.com will be next call.

2025-09-09 via Nuitee
T
Tabetha
8
Pinetop
Pros:

Very spacious room had everything you would need for your trip minus a spatula😄. Close to everything shopping hiking eating or fishing .Love the trip and the room i will be back!!

2025-09-08 via Nuitee
A
Angelina partner
8
Pros:

The rooms definitely look just like the pictures which is nice. The rooms were nice. The room was clean for the most part. I did find a bloody finger print on the outside of the back door which was a little concerning. It seems as if they are remodeling some of the rooms in the back. At night it was super dark and hard to find the entrance at night. There was no one at the office at all the entire time we stayed luckily we didn’t need anything but if we did I would know how to reach anyone since no one is in the office even though there are office hours but seems to be closed? Parking is a little tight. But over all we had a great time staying there. The design of the rooms was beautiful and had everything we would need in the room. I would book again.

2025-09-07 via Nuitee
P
Pauline family
6
Pros:

Floors were dirty and there was no hot water in bathroom sink. Being on the end unit at ground level by a guest entrance was not a good location. There were other guests coming and going all night and the road was right out bedroom window. Also, the pictures showed the room had a couch but there was not one in the room. The bed was comfortable and kitchenette was nice.

2025-09-06 via Nuitee
J
Jennifer
10
Cozy weekend
Pros:

We loved our stay! It was quiet, and cozy. The only problem was the deck out front was dangerous and rotted out. If we hadn't seen that during the day light it may if Dave been a bad night😅

2025-09-06 via Nuitee
C
Cindy
10
G
Pros:

Clean room. Very comfortable furnishings. The bed was very comfortable. The back yard for cooking was nice.

2025-09-02 via Nuitee
V
Vickie
10
Pros:

The room was nicely decorated…it had a rustic cabin feel. The lodge is conveniently located off the main road and close to several eating choices. I especially liked the electric fireplace and large jet tub in the bathroom. It was a nice cozy getaway.

2025-08-30 via Nuitee
T
Tammy partner
10
Pros:

Very cute and clean room. The only thing I would recommend for anyone staying there if you use a blow dryer take one cause there isn’t one. That’s my only complaint/suggestion.

2025-08-27 via Nuitee
A
Angela
6
Average stay
Pros:

The room was clean & updated—however—pictures on your site show rooms with fully equipped kitchenettes—so we brought food to prepare simple meals—we did not have a kitchenette—just a toaster, small fridge & microwave—and tiny coffeemaker—a couples bowls and utensils. No table/chairs to sit on—small low couch —no safety bars in shower/tub—hard for us seniors to get in & out of —we don’t like that there is no property manager on the premises—you have to call a number for help or information —we would not stay here again

2025-08-23 via Nuitee