Hotel Casa Kavia Vallarta

Location is prime 2 minute walk from the Malecón. Staff is super friendly and the entire hotel is very clean. It can get a bit loud because of the live music that the play outside of the hotel but it was tolerable. Overall I would recommend.

This was a super clean facility with individual a/c in the room. Parking is difficult but walking to local shops, restaurants and boardwalk/water front is super easy! Oxxo literally next door. Beautiful well kept plaza right in front of hotel. Hot water was an issue the first day but was corrected wirhin 2 days. Make sure your breakfast is really included because it is very misleading.

Staff was very friendly, safe area, i do recommended next to the boardwalk

Great place would stay again!

Bueno

NO hot water for a shower NONE in the six days I was there.

All around a good place to stay. Just limited hot water in the shower.

It was our anniversary and thw staff went out of their way to make it memorable. They ordered my flowers for me, gave us a complimentary bottle of wine, and were great overall.
Close to waterfront, restaurants, and shopping.
Dislikes......elevator was still being installed and had to go to a common area and make your own pot of coffee....would definitely stay again and highly recommend.

Everyone was really nice. Front desk Kenia was able to accommodate an early check-in. Rest of the crew was also very nice!

Falta mas organizacion dentro del hotel y una forma de identificarlo, ya que todos lo confundian con otro establecimiento

Solo q abastecan un poco mas de papel higienico

I would have loved to given a 5 star but I could not in good conscience.
Hotel clerks were very nice and sweet. The ladies who served the delicious free breakfast on the roof top were very kind and attentive. The room was so white bright and cleaned, they looked as if they had been sterilized for surgery. Hotel is ideally located.
Now here are the bad parts. I had no hot water for the 4 days I was there. The hallways felt like a sauna. I would have to wait hours to flush the tolilet unless I removed the top of the tank and filled it with water to flush it. I realized this on my second day. I had a 5th of a roll of tissue in my bathroom when I arrived. The doors to your room does not automatically shut(safety issue)Before checking out they send someone to room to check the room.I was charged $500 peso to replace a hand towel and 2 larger towels. I washed my face with soap 1st there was make residue still on my face so I washed again and wiped my face on the towels. I was told that the towels couldn't be cleaned. I was shocked ,n fairness the small towel did have a ink smudge on it. I noticed ink was on my chest and I grabbed the smaller one and wiped it off.
All I can say is that I won't return to this hotel.

Muy bonito hospedaje, todo queda muy cerca

Excellent area to stay in , very clean. Biggest compliant is no hot water. Asked about it. They said they would phone management. Still no hot water. Asked 5 times in the 2days we stayed there for this, finally come Monday morning just decided to leave a day early. Checked into different hotel

Great property. Good location. (Little loud)
Rooms clean. Housekeeping services excellent. Front desk nice. Early check in late check out for a fee. AC in room works great. Breakfast was awesome. Breakfast peoples are really friendly.
Only one complain. Elevator did not work.

We had a great stay.

The place was perfect but the staff was very rude and the housekeeping lady said the she put some towels and the towels wasn’t there and the manager said I have the video and he showed me the video and he said do you see she put the small towels in the towels for the floor and I asked him if she put those towels why she didn’t put the big towels and I asked the front desk man for a towels and the manager didn’t answer my question and I have to pay for the two towels the lady housekeeping never put on my room is not for the money but I feel bad because she doesn’t say that true and the manager doesn’t know what to say about it

Todo muy bien

The hotel did not have a lift service, the rooms are clean and with good finishes, the cleaning staff was very friendly, the only mishap was that the reception staff was not well trained when eating at the hotel they told me that breakfast was included and from one moment to the next it turned out that I had to pay for it, the price is affordable approximately 8 dollars per person but they must be clearer with the benefits that the hotel includes, at no time did they explain to me that the hotel had a jacuzzi I found out at the 3rd day.

Fuimos en mayo y nos tocó estrenar el hotel y nuestra habitación súper bonita, cómoda y elegante y los de recepción ni se diga excelente trato, en súper buena ubicación si o si volveríamos

Clean and right on the malecon. Rooms have amazing ac, breakfast is available for a small price 10/10 recommend we loved it !
If you get the chance reserve the hot tub in the fooftop you’ll have an amazing view of the cathedral