AC Hotel BY Marriott Ottawa Dwtn

Clean room and the staff are very friendly.

Location was excellent and property was super clean.

It was intolerably hot in the room. The air conditioning was working on heat and it was not possible to change it lower temperature. When I requested help from maintenance the only thing they were able to do is to open the window and promised to resolve the issue next day but nobody did anything, it was the same hot temperature in the room the next day. The staff was completely indifferent to my problem.

The staff was super welcoming and helpful and went above and beyond.
Even though centrally located there was absolute quiet in the room which was spacious, clean and nicely laid out

Nice new facility Reasonably priced good amenities and staff

There is barely signage to see this hotel. When you find it there are two extremely small spots to park for registration. There is no option to pull up out front as this road is extremely busy. The whole area is full of homeless ( not the hotels fault). The hotel is nice but I would not stay again just because of parking and traffic issues

The room was lovely. Very clean and spacious. The front desk staff and restaurant staff are very nice. The hotel is conveniently located.

Perfect location and excellent service from the staff . Plus the property is new so everything is in perfect condition

Location is very rough and filled with homeless people. The hotel’s parking is very limited and was full every night. The beds and pillows are not comfortable at all and the sliding bathroom doors lack privacy. Although, the hotel looks aesthetically appealing and is quite new, the location, parking issues and uncomfortable bedding made it difficult to get some rest

Awesome hotel, but a large surrounding area of people with mental health and addiction issues.

Everything was good except the noise in the room. Or should I say coming from outside the room. The walls and windows may as well been made out of paper and air. From the traffic and construction outside to being able to hear the room next door open and close their silding glass door to the bathroom.

The hotel and rooms were advertised bigger with high reviews but the hotel is small on the inside. The rooms are average with only one chair. The bathroom was big but the bathroom door was almost transparent.
The downtown area unfortunately had a lot of homeless people but at least there were a lot of choices for food down the street. And a metro grocery store as well

Good restaurant, clean and nice room

Good spot. Parking is an issue. Limited parking on site

The hotel was very clean, the room was spacious and the hotel was quiet. Great location close to lots of restaurants and things to do and see! We will be back!

Nice clean room. Easy to walk around the city.

I had a truly wonderful experience during my stay! From start to finish, everything exceeded my expectations. The staff were warm, welcoming, and attentive, always making sure I felt comfortable and taken care of. The room was spotless, well-maintained, and very comfortable, creating a perfect atmosphere for relaxation.

Every detail reflected care and quality, and it honestly made me feel like a valued guest. I am extremely satisfied and very happy with my stay—this hotel truly goes above and beyond to provide an excellent experience.

I will absolutely be returning and highly recommend this hotel to anyone looking for comfort, great service, and a memorable stay.

Easy & very friendly check in. Perfect location for the downtown core of Ottawa. Rooms are very nice & well laid out.

Super easy check in, friendly staff, impeccable and spacious room with a great view. The only mediocre thing about this hotel is their breakfast but I’d definitely stay again.

Excellent