Country Inn & Suites by Radisson, Downtown Albany New York

Hotels
•
Choice Hotels International
7.7 (234 reviews)
300 Broadway, Albany, New York, 12207 , Albany , US
1-518-4344111

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Facilities

Elevator
Free airport transportation
Conference space
Free breakfast
Meeting rooms
Smoke-free property
Wheelchair accessible parking
24-hour business center
Conference center
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Clean rooms and hotel
Friendly, helpful staff (multiple mentions)
Comfortable, spacious rooms with fridge/microwave
Good/very nice breakfast in many reviews
Convenient to highway and downtown; walking distance to restaurants
Quiet hotel and generally well kept
Many guests would stay again / price felt right
Some rooms/newly updated or 'new & shiny' comments
Cons:
Area described as run-down/unsafe/under the freeway
Paid parking ($10/day) and limited parking availability
Occasional room maintenance and cleanliness lapses (gnats, stained carpet, dirty washcloth, soap left)
Thin walls / noise from neighbors
Limited breakfast options for some (no meat due to kosher sign)
Billing/charge problems and at least one serious prepaid/kept-cash complaint
Limited lobby workspaces and seating
Some rooms described as old/outdated or musty

Categories

Cleanliness
8.2
Rooms and hotel repeatedly described as clean; multiple positive mentions. Some isolated issues reported (gnats in bathroom, musty carpet/stain, soap/dirty washcloth and missed garbage) so not perfect.
Service
8.6
Staff frequently described as friendly, polite and helpful (several mentions including a named agent). A few serious service complaints (billing/charge confusion, one claim of kept prepaid reservation) but overall service sentiment is positive.
Location
6.4
Convenient to the highway and downtown and within walking distance of restaurants, but multiple guests called the area run-down, under/near the freeway and unsafe to walk — lowers overall location score.
Room Quality
7.4
Rooms described as comfortable, spacious and well kept with refrigerators/microwaves; some guests reported thermostat/maintenance problems, thin walls and dated elements or minor cleanliness lapses.
Amenities
7
Breakfast available (generally okay) and in-room fridge/microwave; parking is paid ($10/day) and limited, few lobby workspaces and limited nearby dinner options — mixed amenity offering.
Value for Money
7.6
Several guests said the price was right and would stay again, supporting decent value; parking fees and isolated billing/scam reports reduce perceived value somewhat.
Food and Beverage
7.9
Breakfast is repeatedly called good/very nice, but some guests noted limited options (eggs only, no meat due to kosher posting) — generally positive but constrained.
Overall Experience
8.5
Overall favorable stays noted (clean, comfortable, helpful staff, quiet); negatives around location, parking and occasional maintenance/billing issues temper the experience but most guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Discover a retreat in the heart of Albany at Country Inn & Suites by Radisson, where comfort meets convenience.

Wellness and Recreation
Stay energized in our 24-hour fitness center, designed for the active traveler. Enjoy complimentary Wi-Fi throughout the hotel, ensuring you can connect with loved ones or the office anytime.

Delicious Daily Breakfast
Start your day right with our complimentary full breakfast served daily from 6:30 AM to 10:00 AM, fueling your adventures and meetings ahead.

Flexible Event Spaces
Planning a corporate gathering or special event? Our 3000 square feet conference center offers versatile meeting spaces, perfect for any occasion.

Your ideal Albany stay is just a click away—book your room now and experience the perfect blend of comfort and location!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.7
Based on 234 reviews
Cleanliness: 8.2
Service: 8.6
Location: 6.4
Room Quality: 7.4
Amenities: 7
Value for Money: 7.6
Food and Beverage: 7.9
Overall Experience: 8.5
M
Michael • family
8
Pros:

Very comfortable clean room with a nice breakfast

2025-10-12 • via Nuitee
B
Beatriz
10
Pros:

Nice. I would stay again.

2025-10-12 • via Nuitee
C
Chris
8
Pros:

Check in was very fast. $10/day to park in the narrowest of spots. Hotel layout is surprisingly spacious and room was very comfortable. Bathroom door needed the screws tightened though.

2025-10-11 • via Nuitee
M
Marilyn
8
Pros:

The location was convenient but not pretty-almost under the freeway

2025-10-07 • via Nuitee
E
Erin
8
Pros:

Friendly

2025-10-06 • via Nuitee
J
Jennifer • family
8
Pros:

Was unable to control the thermostat. Room couldn't get above 64 degrees. Walls very thin, could hear neighbors. Surrounding area was run down. But the room was clean and easily accessible to Downtown Albany.

2025-10-06 • via Nuitee
J
Jose
8
Pros:

Rooms are well kept and they are big.

2025-10-05 • via Nuitee
J
Joseph • partner
10
Pros:

Polite, friendly staff, very nice breakfast, clean room, clean all around hotel.

2025-10-05 • via Nuitee
K
Khalid
8
Pros:

Comfortable stay!

2025-10-03 • via Nuitee
T
Tracy
4
Pros:

Large number of gnats in the bathroom. Very old and outdated. Very limited breakfast with only eggs and no breakfast meat due to a sign saying it was kosher. Should have that in description. Area around hotel near highway, not safe to go walking around outside.

2025-10-02 • via Nuitee
V
Victoria
2
Pros:

Charging my card every time I give my room number they said I’m not in that I’ve ever been to in my life

2025-09-30 • via Nuitee
B
Bob
6
Pros:

Room was clean and comfortable. Lobby area and surrounding areas inside and outside were not ideal. No comfortable chairs of workspaces near the lobby. The hotel was under capacity in the middle of the week and asked for a room time extension to stay so that I could come back after speaking at the Capital Center. Gave me an hour but my presentation started at the time of the extension. having stayed at other properties, staying until 2:00 was never a problem.

2025-09-30 • via Nuitee
G
Gisellet
8
Pros:

The hotel was clean and comfortably room but wasnt aware of the area it was located very unsafe and lonely.

2025-09-28 • via Nuitee
N
Nancy • family
10
Pros:

Nice clean hotel

2025-09-28 • via Nuitee
N
NOELIA
8
Pros:

Clean room

2025-09-28 • via Nuitee
S
Stuart
4
Pros:

Didn't like checking in and then being told $10 fee for parking

2025-09-27 • via Nuitee
M
Maggie • partner
10
Pros:

Conveniently located right off the highway. Rooms were spacious, little couch, king bed, refrigerator and microwave. Lobby and parking lot adequate. Within walking distance of restaurants. Free breakfast was just fine; the usual quick breakfast food. We would stay here again as the price was right.

2025-09-26 • via Nuitee
G
geneva • partner
10
Pros:

Clean and people are heldul

2025-09-25 • via Nuitee
L
Ljiljana
10
Pros:

2025-09-24 • via Nuitee
Z
Zimya • partner
10
Pros:

I stayed at this hotel for 3 nights and I loved the hotel the cleanliness

2025-09-23 • via Nuitee