Falcon Grand Harbor Apartments By Barsala

Hotels
2 (2 reviews)
1002 Katy Gap Road , Katy , US

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Facilities

Free WiFi
Wheelchair accessible
Smoke-free property
Housekeeping on request

Review Highlights

Cons:
Unsatisfactory cleanliness
Poor service quality

Categories

Cleanliness
2
Cleanliness was a major issue as multiple guests mentioned finding the property dirty upon arrival.
Service
1
Guests had extreme dissatisfaction with service, citing difficulties in communication, broken amenities, and unfulfilled promises for cleaning.
Location
5
Location feedback was not provided in the reviews.
Room Quality
5
Room quality feedback was not provided in the reviews.
Amenities
5
Amenities feedback was not provided in the reviews.
Value for Money
5
Value for money feedback was not provided in the reviews.
Food and Beverage
5
Food and beverage feedback was not provided in the reviews.
Overall Experience
1.5
Overall experience was overwhelmingly negative with guests expressing disappointment and frustration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-29 20:52

Property Description

Experience the perfect blend of comfort and convenience at Falcon Grand Harbor Apartments By Barsala, where your ideal getaway awaits.

Stylish Accommodations
Unwind in one of our three uniquely decorated guestrooms, each featuring fully equipped kitchens with full-sized refrigerators and ovens, designed to make you feel right at home.

Entertainment & Connectivity
Stay connected with complimentary wireless internet access and enjoy your favorite shows with digital programming, ensuring your leisure time is always entertaining.

Luxurious Amenities
Relax in spacious bathrooms with deep soaking bathtubs and complimentary toiletries, while conveniences like microwaves and coffee/tea makers elevate your stay to the next level of comfort.

Book your unforgettable experience today and discover everything Katy has to offer!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

2
Based on 2 reviews
Cleanliness: 2
Service: 1
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 1.5
A
Ashlie • family_with_children
2
Pros:

Arrived at the property. Still dirty, linens were still in tje washer. Door was open We walked right imside. Nothing was cleaned. They offered to fix it by sending a cleaning crew the next day. Okay, we went grocery shopping. Only to come back and discover the refrigerator was not working. I was melted in the freezer. Light in the refrigerator was broken. Getting ahold of someone was much more difficult then expected. Property mangment need to restructure the chain of command. They offer to move us 2 hours south of where we needed to be. To top it off. Im still asking where is my refund? If I could give this company 0 stars...I would.
I called

2025-08-10 • via Nuitee
J
James • partner
2
Pros:

Property was absolutely filthy, wouldn’t recommend for anyone on vacation!!!

2025-07-07 • via Nuitee