Terminus Hôtel

Hotels
Independent
10 (83 reviews)
225 Boulevard Charest E, Québec, Quebec, G1K 3G8 , Quebec City , CA

Facilities

Health or beauty spa nearby
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Hiking/biking trails nearby
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly and helpful staff
Great location with nearby restaurants
Cons:
No elevators
Parking issues
Limited accessibility for individuals with mobility difficulties

Categories

Cleanliness
10
The room was consistently noted as very clean across multiple reviews.
Service
10
Communication was clear, and staff were mentioned as friendly and helpful, although check-in issues were noted.
Location
10
Great location with many restaurants and bars nearby, and easy access to attractions.
Room Quality
10
Rooms were spacious, modern, and well-appointed.
Amenities
10
Fully equipped kitchen and contemporary design, although limited by lack of elevator.
Value for Money
10
Good choice for families, offering sufficient space and facilities.
Food and Beverage
10
Self-catering option available, with proximity to various dining options.
Overall Experience
10
General sentiment was very positive, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:56

Property Description

Experience the charm of Québec City at the splendid Terminus Hôtel, where modern comfort meets historic allure.

Home Away from Home
Each of our 26 thoughtfully designed guestrooms features a fully equipped kitchen, complete with full-sized refrigerators, ovens, and microwaves—perfect for preparing your favorite meals. Relax in style with a 55-inch flat-screen TV, ensuring all your entertainment needs are met.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel, and take advantage of concierge services to make your stay seamless. Our express check-out, luggage storage, and laundry facilities ensure a hassle-free experience.

Prime Location
Centrally located in Québec City, you’re just minutes away from local attractions like the Grand Theatre of Quebec and the stunning Palais Montcalm. Explore, shop, and dine with ease while enjoying the vibrant culture around you.

Book your unforgettable stay at Terminus Hôtel now!

Important information:

  • Parking height restrictions apply.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

10
Based on 83 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
B
Brayton
10
Pros:

Great clean room. Great apartment extremely quiet. Full kitchen and large bed/TV couch area.

The area is also great. Not a far walk to the tourist sites like old town etc. I was there for a conference and it was only a 8 min uber or a 22 min walk (all up hill FYI) to the conference center.

Getting the code and not having to worry about a key to get in is very slick and I liked how they did that.

My only complaint is they have no steamer or iron! So if you’re there on business it’s a little nerve wracking getting clothes wrinkle free. They have more things than you’d ever think! Plates…. Toaster and all that. But again I had to take showers and hang my clothes in the bathroom and kinda let the steam remove the wrinkles. Luckily I had shirts high starched so they came out but it was nerve racking realizing this the night before the conference.


Other wise amazing place to stay in a great neighborhood.

2025-10-10 via Nuitee
J
Jing family
8
Pros:

There is no front desk service after 8pm. There is not phone number displayed on locked hotel entrance door to call. We have to check email to find urgent call number. Left the message but it take long time for hotel people to call me back. The process is very frustrating although the issue was solved in the end.

2025-10-10 via Nuitee
K
Kim family
6
Pros:

A couple of cafes were nearby but this was hardly a central location. Def not walking distance to any tourist areas. Also no elevator and more than one flight of stairs to next floor so not good for seniors or anyone with disability. Room has a kitchenette but stocked with barest of necessities. IE no paper towel, etc. Had to ask for another roll of TP as only one provided for 4 days for 3 people. Desk only manned part time.
Be sure to reserve parking as the site I used showed parking available but did not say the parking required separate reservation.
Overall felt like premium price and mediocre accommodations.

2025-10-05 via Nuitee
M
Maryann family
8
Pros:

I thought my room smelled like cigarette smoke. Aside from this , we enjoyed our stay.

2025-09-30 via Nuitee
R
Roxanna family
10
Pros:

Room was quiet and very clean. The kitchen was modern and new. There are no elevators in this hotel so it may be difficult for some. Communication was clear and the property is very walkable to restaurants and old town. Parking can also be requested before but note that tall cars will not be able to get into the garage since the clearance is low.

2025-09-27 via Nuitee
T
Tim
8
Pros:

Great!!

2025-09-26 via Nuitee
K
Kamran family
10
Pros:

Excellent choice for 5 travellers as lots of space. It was clean and had the option to cook our own breakfast. Only issue was that there was no elevator so a bit difficult for my elderly mother to get in and out.

2025-09-24 via Nuitee
M
Marilou family
10
Pros:

very clean, we very appreciate our trip everything was perfect

2025-09-23 via Nuitee
A
Arthur
8
A Changing World
Pros:

The room was clean and well appointed.

2025-09-23 via Nuitee
P
Paul partner
10
Pros:

Modern clean apartment. Quiet with nice beds.
Fully equipped kitchen, we walked down to old Quebec and enjoyed that very much. Great restaurants and shops.

2025-09-21 via Nuitee
W
Wayne partner
10
Pros:

Parking...........Had to crawl through passenger side door to get in. Had small SUV. Room was wonderful. Area was questionable

2025-09-21 via Nuitee
M
Michelle YS family
8
Pros:

The rooms are super clean and I liked the curtains acting like walls between family members for privacy. Very spacious!

2025-09-20 via Nuitee
M
Michael partner
10
Pros:

Great location with many restaurants and bars nearby, very spacious.

2025-09-13 via Nuitee
D
Debra partner
2
Pros:

They would NOT check us in!!

Registration closes at eight PM. we got there at 8:02. They were totally gone.

I had been in contact with them.

There are no elevators.

We had to get another hotel.

2025-09-09 via Nuitee
H
HARJINDER
10
Pros:

Great experience

2025-08-31 via Nuitee
B
Beth partner
8
Pros:

Our room was excellent and the staff were great. Unfortunately, the hotel does not have elevators nor access for individuals with any type of mobility difficulty. In addition, the floor of the shower was extremely slippery and there were no grab bars anywhere in the washroom.

2025-08-29 via Nuitee
M
Maria Rijesa friends
10
Pros:

Great

2025-08-27 via Nuitee
S
SANAZ
8
Pros:

This building was not built for hotel purposes . No closet in the property

2025-08-26 via Nuitee
W
Weiyan family_with_children
8
Pros:

The place is very clean with a full function kitchen. It is a very good choice for families. Location is near to key attractions. We enjoyed our stay very much.

2025-08-26 via Nuitee
Y
Yadigar family
8
Pros:

We met the owner. He is very kind and helpful.
They sent an email the day before to check in, so you can obtain the code.

2025-08-22 via Nuitee