Hotel Boutique HC Maga

Hotels
Independent
10 (10 reviews)
C. de Iriarte 11, Puerto de la Cruz, Santa Cruz de Tenerife, 38400 , Puerto de la Cruz , ES

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Porter/bellhop
Smoke-free property
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Friendly staff
Excellent location
Clean and spacious rooms
Cons:
Can be noisy
Lack of air conditioning

Categories

Cleanliness
10
Rooms are clean and spacious with a pleasant smell.
Service
10
Staff were very friendly and solved problems effectively.
Location
10
Excellent location, close to shopping and beaches.
Room Quality
10
Rooms can be noisy, especially those facing the street.
Amenities
10
Lack of air conditioning or ventilation in some rooms.
Value for Money
10
Quality and price are good, particularly outside summer.
Food and Beverage
10
Not explicitly mentioned, assuming standard quality for this hotel tier.
Overall Experience
10
Overall a very positive experience with a nice stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:50

Property Description

Experience unparalleled comfort and convenience at our charming hotel, where every detail is designed for your relaxation.

Personalized Service
Enjoy dedicated bellhop services that cater to your every need, ensuring a seamless and pleasurable stay from the moment you arrive.

Cozy Accommodations
Choose from one of our 5 thoughtfully designed guestrooms, equipped to make you feel right at home, whether you're here for business or leisure.

Stay Connected
With complimentary wireless internet access, you can effortlessly stay connected with loved ones or catch up on work without a hitch.

Don’t miss the opportunity to experience comfort like never before—book your stay with us today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

Location

Guest Reviews

10
Based on 10 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
Y
Yurena partner
8
Pros:

Hay discotecas por lo que los fines de semanas hay mucho ruido,si lo que quieres es descanso.

Esta muy centrico a cinco minutos caminando esta la plaza del charco.

No tienen aire acondicionado ,ni ventiladores.

2025-10-05 via Nuitee
M
Mike
8
City centre hotel, everything on your door step.
Pros:

City centre hotel, everything on your door step.Even a cafe under your room.
Late night stop outs make it a bit noisy, but that is expected in the city centre. Windows give fair amount of sound proof when closed.

2025-09-30 via Nuitee
J
Jáchym
2
HORRIBLE, UNSAFE! AVOID THIS HOTEL AT ANY COST!
Pros:

Unfortunate our stay at this hotel was a horrifying experience.

Unlivable conditions. No air conditioning and hot humid air to the point where you are unable to breathe

Windows made of paper, the noise from the street is such that it is physically impossible to sleep. I had to take my bed sheets put them on the floor in the bathroom and sleep there.
The noise is such that you would rather sleep on the floor next to a toilet than in the bed (which btw is separate for any couples reading this). Its not the owners fault that the streets are noisy. It is however his responsibility to build the hotel in a way where the noise is filtered out to some extent at least. Also a small fan costs 20€. Our night cost 70€. There is no apology for making your guests stay in these conditions.
No soap. Bed sheets very poor

At 2am the party outside was just getting started. At 5AM I went from the bathroom floor to sleep in my bed. At 6:30 we woke up to the sounds of a fist/knife fight on the street below.

The only positive thing is the team running the hotel. Young and kind people. Unfortunately their kindness can’t compensate for the horribleness of this experience.
I apologize to them if this review harms them in any way. It should be said that this is not their fault and they are doing their best.
Responsibility lies with the owner/manager.

I cannot say this strongly enough. Avoid this establishment at any cost.

Until they instal fans and decent windows this place is unlivable.

2025-09-21 via Nuitee
M
Marta friends
8
Pros:

En general muy buen alojamiento. Excelente ubicación. Reforma reciente

2025-09-08 via Nuitee
V
Virginia partner
2
Pros:

Añadir aire acondicionado y mejorar la atención al cliente, el recepcionista era muy pasota y poco resolutivo

2025-08-17 via Nuitee
S
susan
8
Pros:

Lovely little find. Staff very friendly. Excellent location. Try and get a city view room. Can be very noisy on the rooms with balcony

2025-08-17 via Nuitee
L
Lidia friends
8
Pros:

Ubicación inmejorable

2025-08-16 via Nuitee
R
renee friends
8
Pros:

Was a bit loud and no fan or a/c but great location, walkable to shopping, beaches, fun!

2025-08-11 via Nuitee
J
Juan Angel partner
2
Pros:

Reformado con buen gusto , pero imposible descansar sin aire ni ventilación en habitación interior q da un minipatio

2025-08-10 via Nuitee
L
Lourdes family
10
Pros:

Llegamos y el chico que estaba allí, nos solucionó un problema que hubo con la habitación, despues de eso, todo correcto.
La habitación que nos tocó, super espaciosa, limpia, olor agradable con balcón, entraba el fresquito todo bien. Lo único el ruido de los exteriores, pero es normal, ya que está al lado del ocio, y por la noche en verano como en todo lado hace un poco de calor, y por el ruido de afuera por la noche no se podía abrir las ventanas ni nada y como no había aire acondicionado, se pasaba un pizco de calor. Pero en resumen, calidad, precio bastante bien, volveríamos a ir, sobre todo en estaciones menos calurosas, repetiremos seguro! Y sobre todo 10 de 10 a todo el personal del hotel.

2025-08-09 via Nuitee