Hilton Garden Inn Tacoma Downtown

Hotels
Hilton Worldwide
8.8 (138 reviews)
2102 S C Street, Tacoma, Washington, 98402 , Tacoma , US

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Front entrance ramp
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Hidden costs
Slow elevator
Limited food options

Categories

Cleanliness
8.88
Most reviews indicate rooms were clean, but some mentioned neglect in cleaning, affecting overall sentiment.
Service
9.85
Staff were frequently noted as friendly and helpful.
Location
9.39
Convenient location near places of interest, although options for dining were limited.
Room Quality
9.34
General consensus on the quality of rooms, albeit with some mention of issues.
Amenities
8.37
Complaints about hidden costs for amenities like breakfast and parking impacted the score.
Value for Money
7.83
Multiple reviews expressed feeling 'nickel and dimed' with added charges.
Food and Beverage
7.38
Negative feedback regarding breakfast options and extra costs noted.
Overall Experience
9.35
Despite some criticisms, many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:32

Property Description

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Tacoma Downtown, where modern amenities meet a welcoming atmosphere.

Recreation Opportunities
Stay active with our well-equipped fitness center or unwind by the cozy fireplace in the lobby; relaxation and energy renewal await you at every corner.

Dining & Drinks
Savor delicious cooked-to-order breakfasts, delectable meals at our restaurant, and relax in the bar/lounge with a refreshing drink. We also offer quick bites at our snack bar/deli for those on-the-go.

Guest Comfort & Accessibility
Enjoy spacious, air-conditioned guestrooms designed for your comfort, complemented by essential amenities like complimentary Wi-Fi, a 24-hour front desk, and convenient self-parking options.

Don't miss out on the perfect getaway; book your stay today at Hilton Garden Inn Tacoma Downtown!

Important information:

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.8
Based on 138 reviews
Cleanliness: 8.88
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 7.38
Overall Experience: 9.35
D
David
10
Pros:

Staff was friendly, rooms clean & quiet. Are is walkable, not a lot of restaurants nearby but very close to the UofW campus

2025-10-12 via Nuitee
W
Wendy
10
Pros:

Overnight stay for a concert. Bed was comfortable and water was hot for showering. Ecofriendly bottled hand soap, lotion, body wash, shampoo. No toothbrush or toothpaste. Nottled water is free for HH members otherwise its $3/bottle. Lobby has a little convenience store stocked with snacks and bottled drinks. Elevator was slow especially during high traffic times.
Would stay here again.

2025-10-12 via Nuitee
B
Blair
10
Pros:

We had a friendly greeting and a great work out room.

2025-10-11 via Nuitee
D
Dynette
2
Pros:

Would not accept any of my cards. Wouldn't even allow me to run them for payment. Ended up calling and booking a completely different hotel, and paying over the phone with one of the cards Hilton wouldnt accept. This all happened at 1am after flying for 6 hours.

2025-10-09 via Nuitee
B
Becky family
10
Pros:

Easy to navagate facility and a quick check-in, beautiful place to stay

2025-10-09 via Nuitee
S
Stan family
10
Pros:

excellent

2025-10-09 via Nuitee
G
Garrett partner
10
Pros:

Good

2025-10-09 via Nuitee
S
Shalome
2
Pros:

There were hidden costs for everything.

Parking? $20

Breakfast? Hotels.com said it has a complementary breakfast, they do not. Breakfast was a minimum of $10 for a minuscule cup of Greek yogurt with berries, honey, and granola. There were ZERO celiac friendly options outside of the yogurt minus the granola. While a cereal laden complimentary breakfast might seem cheap, at least there’s normally celiac friendly options.

The WATER BOTTLES in the suite cost extra.

I will never say at another Hilton.

2025-10-08 via Nuitee
R
Robert family
10
Pros:

Great room, restaurant was awesome, amazing staff and secure parking

2025-10-06 via Nuitee
S
Savannah
10
Pros:

Room was very clean, staff very helpful

2025-10-06 via Nuitee
J
jeannette family
8
Pros:

Great as always. Elevator for some reason between 3-5 was very slow. Like 4-5 minutes each day we were there

2025-10-05 via Nuitee
M
Michael
4
Pros:

Room wasn'tCleaned

2025-10-01 via Nuitee
G
Gustavo
6
Pros:

Rooms were clean and good location. However, you leave feeling nickel and dimed. Only breakfast option is mediocre food with a $20+ price tag. Per day parking fee, which I’m generally not opposed to but it just felt like nothing was included in your stay. You couldn’t even get decent wifi without paying for “premium” internet. Standard WiFi was awful. I’ve stayed here when it was a holiday inn without issues, but I probably wouldn’t stay here again. Not worth the price.

2025-09-30 via Nuitee
J
Jennifer
10
Pros:

great check-in, easy parking, super clean

2025-09-28 via Nuitee
H
Helen
10
Pros:

I like that this hotel is 20 minutes away from the Tacoma Dome. Room was clean. Staff was very friendly.

2025-09-28 via Nuitee
T
Thomas family
10
Pros:

Nice place to stay. Very clean and comfortable room. Staff is very friendly. Plenty of good eating and drinking spots within walking distance

2025-09-25 via Nuitee
C
Chris
10
Pros:

Great location in downtown Tacoma. Close to UW Tacoma, Tacoma Art Museum and the convention center. The staff were nice and helpful. I would stay again.

2025-09-25 via Nuitee
L
Laura partner
6
Pros:

Clean room, good facilities. I hated that I had to pay an extra $20 for parking for one night and the breakfast was also extra cost. I’d rather they increase prices and include everything.

2025-09-24 via Nuitee
M
Megan
10
Pros:

Stayed here multiple times and it’s a perfect place to stay. Rooms are spacious, staff are welcoming.

2025-09-24 via Nuitee
F
Faran
10
Pros:

We really enjkyed our stay at the Hilton in Tacoma. I liked how roomy the room was and the bed was super comfy. I wish there was more then 2 K Cups for coffee but notbing to really complain about.

We ever go back to Tacoma we would love to come and stay here again.

2025-09-23 via Nuitee