Woodspring Suites Charlotte - Arrowood

The room was nice and had appliances and all the accommodations provided. Clean. Staff was friendly.

Would recommend

Friendly & efficient front desk staff.
Exceptionally clean room.
Great shower.
WELL LIT parking lot.
Very secure hotel.

I highly recommend.

While staying at this property, there were several cars broken into. I had to go 24 hours with no hot water and the staff act like they didn’t even want to accommodate me for that. A certain staff members can be more friendlier and welcoming.

Hotels address is incorrect. Took us to a location across town where we were informed this happens all the time and given a COMPLETELY DIFFERENT ADDRESS to the one found online and on their voicemail. Front desk wouldn’t answer my calls or calls from choice hotels. This must happen a lot because their voicemail was full. The actual address was an hour away from our event so we asked for a refund or to transfer to the woodspring we were physically at and were denied. Then the Woodspring wouldnt let me use their restroom before we had to drive across town to the other location! I hate writing a bad review but this was truly a horrible treatment of a customer.

This was my initial stay at this particular hotel. The staff was very helpful…esp EDDIE at the front desk.

Hotel and room were very clean and were all I needed for my stay for the most part. Location is tucked away in a business park near I-77 and Tryon Rd…convenient to Uptown Charlotte.

Security for guests is upgraded through mandatory use of room keys in order to access main corridors/elevator areas.

No breakfast options or restaurant available on site however there’s coffee in the lobby…along with vending machines. There are many restaurant options in the Tryon Rd area close by.

Rooms have full sized refrigerator/freezer, microwave, drop-in hotplate, and sink for cooking. Plenty of storage as well. No carpeting to worry about…flooring throughout hotel/room is luxury vinyl plank (LVP).

Simple/basic hotel/room for extended stays. Good value for the money.

My only recommendation would be to install ice machines on the hotel floors…or at least ice machines in the freezer area of refrigerator.

Multiple vehicles got broken into ours included after we asked the guy at the desk when we were checking in they had any problems there. Come to find out the next morning when cops are to do a report on everyone’s vehicle, someone was killed last week in that hotel.

The map and directions to the hotel take you to a Woodsprinfs suites 30 minutes on the other side of Charlotte. Very inconvenient. I think Orbitz is to blame also

Clean rooms ,full size fridge be sure to bring your own ice. (No ice machine availabe on floors).
Able to cook in rooms. Bring your own coffee

New place nice clean safe water doesn’t get hot enough or pressure isnt strong but we stayed only a night it was fine also double check address they had it posted wrong on this site resulting us to drive another 32 mins away from our event. Upon checking into the listed address apparently they were experiencing this same problem with multiple people. This is ARROWOOD location not Deboer! Front desk ENTIRE staff is awesome @ both location. Woodsprings customer service is A1

Thanks to the staff for the accessible room. Justin was very kind checking us in and the area was convenient.

Nice

The room was dirty and there was bugs in the room. Bed looks like an old hospital bed. Hallways smelled of weed.

Eddie is excellent, very friendly, and provided the best customer service.

Great place to stay. Friendly staff.

Good beds easy check in. Staff was friendly and hotel was very clean. Only downside is there is nothing close as far as getting food, ect. But good stay would return.

Need good curtains in room. Blinds let too much light through early in morning impacting ability to sleep.

clean rooms

The building seemed very new. The staff was really good. The doors of the property are very loud and you can hear them at all hours, but I did sleep just fine. A full fridge and a kitchen sink is a really nice touch as well

The property is brand new...Very clean and nice. It was hard to get to from the east: I don't know that I would have found my way there without GPS