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Property Description
Discover the charm of Hotel Mercy, a serene, smoke-free retreat nestled in the historical district of San Juan La Laguna, just steps away from the breathtaking shores of Lake Atitlán.
Comfortable Accommodations
Unwind in one of our cozy guestrooms, each featuring a private furnished balcony or patio. Enjoy the tranquility of nature while sipping your morning coffee amidst stunning views.
Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel. We offer nearby complimentary parking for your convenience, making it easy to explore the local attractions.
Prime Location
Experience the vibrant culture of San Juan La Laguna with close proximity to popular spots, including Calle del Café and the CHIYA Art Gallery. Adventure awaits just a short walk from your doorstep.
Book your stay at Hotel Mercy today for an unforgettable getaway!
This smoke-free hotel offers complimentary parking nearby.
Property Policies
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Pets
Pets not allowed
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Accessibility
No elevators
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General
Professional property host/manager
Location
Guest Reviews
Bien
The only 2 things, room was very hot day and night, and they are not ready for power outage, if they're able to do something about this I would definitely come back to stay again...
Great Custumer Service
We were a little bit sceptical about this hotel because it is relatively new - but we loved our stay and would recommend it! The staff is very kind and helpful; the hotel has recently introduced free breakfast coffee, which is delicious and made to order. It is very well located to the centre of San Juan and it has a beautiful view of the lake and mountains. It’s clear that the staff are still working on improving the hotel but there is no active construction going on right now. The shower was not very hot, and did not drain very well, but otherwise, we really enjoyed our stay!
Lugar tranquilo
Would not recommend staying here. Room was unclean and the shower kept leaking and flooding the room. We were only given 1 bath towel to share between 2 people. Location is not the nicest and very loud at night, making it difficult to sleep.
El lugar es muy bello y está a unos minutos del centro. Sin duda volvería a hospedarme aquí
Nous bien aimé notre séjour à l'hôtel Mercy. La chambre était très grande et propre. Le seul point négatif, est que l'hôtel est encore en construction. Donc, il n'y a pas de service offert c'est encore un chantier de construction à l'extérieur.
Muy bonito Hotel, amable atención.
The wifi doesnt work, no one speaks englisb
Esta cerca a la Laguna.
Habitación sin aire acondicionado pero en relación calidad y precio está bien
Staff is very helpful, rooms are clean and comfy
No TV in the room
Lugar agradable, muy lindo, excelente para descansar y relajarse.
El hotel es sencillo, pero cómodo. Buena relación, calidad -precii
The hotel itself was lovely, but our door was hard to close. You had to really slam it for it to lock. It would have been nice to have coffee and breakfast available in the morning. I had to go out and try to find coffee in fhe morning. Most other places in the area offer free breakfast included in the price of the room. Otherwise it was nice.
Very nice
This is a nice new hotel in San Juan, and very reasonably priced. The staff are all friendly and welcoming, and the area feels very safe and full of locals. It's a short walk into town or down to the pier. The rooms are large with nice high ceilings and you can sit out on wicker rocking chairs to enjoy the outside. No biting bugs due to altitude so you can relax!
It would be nice to have a few hooks in the room to hang towels, coats etc.
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