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Property Description
Experience the charm of Old Quebec City at Hotel Le Cavalier - M11, where comfort meets convenience.
Spacious Accommodations
Unwind in one of our 19 air-conditioned rooms, featuring kitchenettes complete with full-sized refrigerators and stovetops. Enjoy the luxury of separate sitting areas, providing the perfect spot to relax after a day of exploration.
Entertainment & Connectivity
Stay entertained with 32-inch flat-screen televisions offering cable programming, and remain connected with complimentary wireless internet access throughout your stay.
Prime Location
Situated just moments from iconic attractions such as Château Frontenac and the Quebec City Town Hall, our hotel offers easy access to local dining, shopping, and historic sites, ensuring an unforgettable experience.
Don’t miss the chance to make your reservation at Hotel Le Cavalier - M11 today!
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Parking
Parking height restrictions apply
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Accessibility
No elevators
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General
Professional property host/manager
Property policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
-
Parking
Parking height restrictions apply
-
Accessibility
No elevators
-
General
Professional property host/manager
-
Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
Love the room. Very clean
Terrible experience! The room had a TV, but there was no remote. When I called customer service, they told me the TV didn’t work and were completely unwilling to help. The room smelled bad and had little flies everywhere. The bathroom was filthy, with cracked and missing tiles, peeling paint, and no hot water at night. Everything felt old and neglected. We didn’t feel comfortable at all and even preferred using public restrooms instead of our own. I know it’s a budget option, but this was beyond unacceptable. Save yourself the hassle — don’t stay here!
The window was broken and would not open, room was very stuffy. Shower was inconsistent temperature and water. It is an old property and we knew that but is was rundown and the electricity didn’t work for about a half hour during check out. The stairwell was pitch black. Would not recommend.
Television not working, noisy place to stay cant take a good rest.
Very attentive staff, room was clean, very centric. Provided late checkout at no additional cost. Just know you will have to walk through an alley where the dumpsters are. Not a pretty sight if you care about this. In the picture when booked, it showed a different apartment. So, it was a surprise.
It's not a fancy hotel by any mean.
It's in a very old small building right in the middle of old Quebec, so the room is old.
But the room was clean, with clean beds and mattresses, and clean bathroom.
Only thing I wanted to be improved/fixed was
1. The light on the 3rd floor was off, so it was dark and quite dangerous to go up/down the stairs.
2. Too few wall outlets. I was able to find only one spare outlet to plug in my phone charger in the bedroom.
Other than that, communication was quick, location is unbeatable, parking is convenient and just across the street.
The facility fit perfectly to the location
Very convenient, if you’re looking to stay within the old city
Very convenient to everything old Quebec has to offer
The location is perfect, just a 10 minute walk to Chateau Frontenac, but having to walk up 4 floors, the last with no handrails, was a safety risk for anyone over 60 or mobility issues. The room was tiny and bed pretty hard.
Very confusing to get to. We were not sure which door to go to. The stairs to get to the 3rd floor were very saggy and seemed very unsafe. No privat le bathroom, no free parking, window that was not closing properly, sheet that were partly stained. It feels like it was definetly lacking maintenance and care. The only thing it had going for is the location in the middle of old quebec and very walkable from the touristic area.
Clean room, walkable location
The bed in this hotel sagged in the middle when 2 people are in it and very hard in the middle. We kept running into each other. Our medical records show we had no back pain issues until this hotel stay. Significant back pain resulted in the first night stay where we did not sleep. This Hotel refused to fix the mattress issue after the first nignt and said they had no other room for us to use. The second night, the back pain increased and we gave up trying to sleep at 5:30 am and advised the hotel we could no longer stay in a room causing us distress and the use of medication for pain. We have traveled the world, been to Quebec City 4 times and never had a bed this bad ever. There was some settlement offered that does not cover the damages or the last minute new hotel we had to book for 2 nights close by at the lowest rate we could find with only one room left.This intial hotel asked us to give them until 9:00 am to solve the problem but they did not. We have never made a complaint against a hotel but did so with Expedia who made the booking for us. We are considering legal action to recover our damages this hotel is liable for. They also ruined a major trip to Quebec City.
Perfect location and clean and quiet. Thank you to the check-in staff for their help.
Hotel is average as per the cost
It is not obvious the first time to get access because the door is not visible from the street. Also I did not get the code for door, I have to call to get it.
This classical old world hotel is perfectly located in historic area of Quebec City.
A great value. Very responsive to questions.
Would recommend this hotel to my friends.
Excellent location. Very nice unit with well equipped kitchen.
Had good experience
Lovely dpot
Proximity to points of interest
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