The Ritz-Carlton, Suzhou

Hotels
Marriott
6.4 (2 reviews)
369 Guangji South Road, Suzhou, Jiangsu, 215000 , Suzhou , CN

Facilities

Free WiFi
24-hour front desk
Garden
Elevator
Breakfast available (surcharge)
Free self parking
Train station pickup (surcharge)
24-hour fitness facilities
Train station drop-off (surcharge)
Housekeeping on request
See all facilities

Property Description

Experience the charm and luxury of The Ritz-Carlton, Suzhou, where your comfort is our priority.

Recreational Bliss
Unwind in our state-of-the-art indoor pool or maintain your fitness routine in our 24-hour fitness center. With ample opportunities to relax and rejuvenate, your ideal getaway is just a step away.

Culinary Delights
Savor exquisite flavors at any of our three on-site restaurants or indulge in the convenience of 24-hour room service. Don't miss our buffet breakfast, served daily, featuring a wide array of delicious offerings.

Comfort and Convenience
Retreat to one of our 190 air-conditioned rooms, complete with minibars and espresso makers, as well as luxurious bathrooms featuring rainfall showerheads. Enjoy complimentary Wi-Fi and the convenience of our 24-hour front desk for a worry-free stay.

Don't miss the chance to book your luxurious escape today!

Important information:

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Pets

    Service animals are allowed

See all policies

Location

Guest Reviews

6.4
Based on 2 reviews
B
Bernard partner
2
Pros:

Poor management. Not what you would expect from a top tier international hotel with a good reputation. If you were American or have American expectations, stay away. Staff okay under the circumstances.

To name one problem, the queue for breakfast extended from the cafe to the elevators. If there were a duty manager around, this would not be allowed to happen. This was all because there was only one girl who had to make sure that those in the queue were not scroungers.

If this is an establishment that allows scroungers to loiter in the lobby, I am not sure I would want to come here again.


2025-05-07 via Nuitee
G
giorgi
6
Pros:

it’s not five star hotel

2025-04-27 via Nuitee