L'A Suites Pentstudio West Leak Hanoi

Hotels
•
Independent
4.7 (3 reviews)
699 Lac Long Quan street, Hanoi, 100000 , Hanoi , VN
84-833130902

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Facilities

Free WiFi
Wheelchair accessible
Front desk (limited hours)
Free valet parking
Covered parking
Secured parking
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Professional staff
Great room views
Cons:
Unresponsive management
Check-in issues

Categories

Cleanliness
1
Negative feedback regarding scams and unresponsive management suggest cleanliness issues.
Service
4.3
Staff were described positively despite issues with check-in. The service shows potential but needs improvement.
Location
5.8
The reviews do not mention location, so assigned based on average expectations for a hotel.
Room Quality
4.8
Positive experience with room quality, except for minor lighting issues in the bathroom.
Amenities
6.3
No specific mention, assuming standard quality for this hotel tier.
Value for Money
6.3
No specific mention, assuming standard quality for this hotel tier.
Food and Beverage
6.3
No specific mention, assuming standard quality for this hotel tier.
Overall Experience
2.8
Overall experience impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:07

Property Description

Welcome to L'A Suites Pentstudio West Lake Hanoi, your serene retreat in the heart of the vibrant Tay Ho district.

Charming Accommodations
Experience the comfort of our 15 thoughtfully designed guestrooms, each equipped with modern amenities. Feel at home with plush furnishings and complimentary wireless internet access to keep you connected.

Convenient Location
Nestled just minutes from iconic attractions like West Lake and Hoan Kiem Lake, our hotel places you close to cultural gems, shopping, and scenic parks. Explore Trinh Cong Son Walking Street and enjoy a stroll in Rising Sun Park, both within walking distance.

Exceptional Services
With free valet parking and a dedicated front desk staff available during limited hours, we ensure a hassle-free stay. Our attentive team is ready to assist you with all your needs.

Don't miss the chance to immerse yourself in the elegance of L'A Suites Pentstudio West Lake Hanoi — your perfect getaway awaits!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

4.7
Based on 3 reviews
Cleanliness: 1
Service: 4.3
Location: 5.8
Room Quality: 4.8
Amenities: 6.3
Value for Money: 6.3
Food and Beverage: 6.3
Overall Experience: 2.8
A
Ahmad
2
Pros:

It is scam.it is not real. After i booked there is no body answer my calling to do check in and that is happened with more than travler in Vietnam.
This platform not trust.

2025-09-03 • via Nuitee
T
tien
2
cơ sở lưu trú chặn số điện thoại, ko đưa phòng cho
Pros:

cơ sở lưu trú chặn số điện thoại, ko đưa phòng cho tôi

2025-08-23 • via Nuitee
K
khanh • pet
10
Pros:

スタッフのプロフェッショナルでフレンドリーなサービス精神に感動しました。お部屋は高層階にあり、風通しも良く、眺めも素晴らしかったです。ただ、バスルームの照明が少し暗く、夜間は不便でした。次回の旅行では必ずまた利用したいと思います。

2025-07-15 • via Nuitee