Hub By Premier Inn London West Brompton

Hotels
8.5 (3996 reviews)
11-15 Lillie Road, Fulham, London, England, SW6 1TX , London , GB

Facilities

Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Wheelchair-accessible public washroom
Wheelchair-accessible on-site restaurant
Handrails in stairways
Express check-out
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Central, walkable location near train/bus stations
Friendly and helpful reception staff
Comfortable beds and good showers
Generally clean rooms
Tasty/good breakfast when available
Convenient access by car and nearby parking
Cons:
Insufficient breakfast seating and occasional shortages of items
Daily parking fee (mentioned as 16€) and few EV chargers
Occasional bathroom cleanliness issues (limescale on showerhead)
Limited in-room storage and lack of small amenities (no tissues/conditioner, some rooms without fridge)
Air conditioning reportedly turned off at night in some cases

Categories

Cleanliness
8
Generally reported as clean with good room housekeeping and an excellent shower; a few guests noted isolated issues (bathroom not spotless, limescale on showerhead).
Service
8.5
Staff repeatedly described as friendly and helpful at reception; some operational strain due to staff shortages affected breakfast service planning but front-desk interactions were positive.
Location
9
Consistently praised: central, within walking distance of the centre, close to train/bus stations and easy to access by car.
Room Quality
8.1
Beds often described as very comfortable and rooms quiet (good soundproofing). Some guests reported saggy mattresses on certain rooms, limited storage space and missing small amenities (no fridge in some rooms).
Amenities
7.5
Good basic amenities (shower, toiletries sometimes provided) and parking available, but guests reported limited EV chargers, occasional AC shutdown at night, missing bathroom tissues/conditioner and constrained breakfast seating.
Value for Money
7.8
Perceived as fair by many, but value was dragged down by additional costs (daily parking fee) and expectations not met around breakfast variety and seating for the price.
Food and Beverage
8
Breakfast repeatedly called tasty and good quality, but critics noted limited fresh fruit/vegetables, occasional shortages (items running out) and insufficient seating making service feel poorly organised at busy times.
Overall Experience
8.7
Overall positive stays with many guests willing to return: strong location, friendly staff, comfortable beds and good breakfast tempered by operational issues (breakfast seating, parking cost, occasional cleanliness/amenity gaps).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 18:02

Property Description

Experience modern comfort at Hub By Premier Inn London West Brompton, a smoke-free oasis built in 2020, perfectly positioned for your London adventures.

Culinary Delights
Indulge in a satisfying meal at our on-site restaurant or enjoy a quick, convenient to-go breakfast to kickstart your day as you explore the vibrant surroundings.

Unmatched Convenience
With a 24-hour front desk, express check-out, and luggage storage, our hotel ensures your stay is stress-free and tailored to your needs, so you can focus on enjoying the sights of London.

Prime Location
Situated in the heart of Hammersmith and Fulham, you’ll be just moments away from iconic attractions like Kensington High Street, the Natural History Museum, and the stunning Royal Albert Hall.

Don’t miss out on an unforgettable stay—book your room at Hub By Premier Inn London West Brompton today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

8.5
Based on 3996 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8.1
Amenities: 7.5
Value for Money: 7.8
Food and Beverage: 8
Overall Experience: 8.7
D
devonl882 • NONE
8
Perfect for a weekend getaway
Pros:

Absolutely perfect for a weekend or overnight stay in london. Great price and well located. Only niggle is that breakfast seemed a little short staffed, slow topping up supplies

2025-11-27 • via Tripadvisor
R
R1058UNannae • NONE
8
Cousy, stylish and wonderful experience
Pros:

Very good location in pleasant, silent district, very close to underground stations West Bromton (5min) or Earls Court (12min), bus is near. A lot of shops or restaurants nearby. Pleasant, warm and nice atmosphere inside hotel and moder interior. Nice and welcoming staff, taking care of everything.
English breakfast, very tasty and good, made me feel full for most of the day while roaming around London. You can have free drinks for the rest of the day, cofee, teas, hot chocolate and bring them upstairs to your room.
Room was small yet enough space for solo traveler, very well organized with a nice design, space for suitcases, small table and control panel next to my pillow to change lights or ventilation, or temperature. It seemed cool to have bottle opener mounted to the wall at entrance.
My stay was pleasant and made me feel welcomed and safe. I would definately reccomend this hotel and would visit it myself again.

2025-11-26 • via Tripadvisor
L
lindaq_11 • Couples • Jersey, Channel Islands
10
A very pleasant short stay
Pros:

This hotel was booked for us, due to an urgent medical appointment required in London, so we were not able to make the choice of where to stay ourselves. We were very happy with the room, the bed was very comfortable and large, and there was plenty of hot water for the shower. The staff were friendly and seemed genuinely pleased to see their guests. We asked for a second set of towels, and they were delivered within minutes. The breakfast choice was impressive for £8, although, a sign saying that other types of cooked eggs were available would have been helpful. We weren’t told about this until half way though our breakfast. We’d have no hesitation in staying here again, as the hotel was very good and the location is excellent. However, the lack of decent sized windows was a bit off putting, but this is just a minor point.

2025-11-17 • via Tripadvisor
2
242patn • NONE
10
1 night stay
Pros:

Easily accessible from West Brompton tube and 2 minute walk to Earls court. Very inviting from the roadside and great atmoshere on entering. Friendly, welcoming staff and checkin was swift and easy. We were given room 2 which was lovely and clean and the bed was very comfortable. We had a basic room, but our sister paid an extra £10 for a standard room, which are bigger. We paid £8 each for breakfast in the morning which was really tasty.
Would definately go back again.

2025-11-17 • via Tripadvisor
M
m0c84 • NONE • Milton Keynes, Buckinghamshire, England
10
Great hotel and location
Pros:

Fantastic location for the tube into Central London and for matches at Stamford Bridge. Friendly staff, beautifully clean, comfy beds. Options to check in early and leave backs for a while after check out so you can maximise your stay. Will definitely be back

2025-11-12 • via Tripadvisor
S
SarahNoall • NONE
10
Exceptional Service and a Truly Welcoming Stay”
Pros:

We had a fantastic stay. All the staff were so friendly and welcoming, and the service throughout was excellent. Fanica really stood out — she went the extra mile to make sure we enjoyed our stay. She was kind, helpful, and genuinely cared that we had a good experience.
We hadn’t booked breakfast originally, but thanks to her encouragement we decided to try it — and ended up having it every day! It was delicious, relaxing, and a lovely start to each morning.
The ground-floor lounge was a great space for breakfast and tea, and both of our rooms were clean, comfortable, and well maintained. We’ve stayed at several Premier Inns, but the customer service here was easily the best. Highly recommended!

2025-10-27 • via Tripadvisor
S
Scottish_gasgirl • Solo travel
8
Good value - but pack a kettle
Pros:

I hadn’t come across Premier Inn's Hub concept before, but it was in a great location and a good price for a planned trip to London. Close to Earl's Court underground station so straightforward travel to and from Heathrow. There are two room styles and I chose the larger option, which was more spacious than I expected - plenty roomy enough for one or two people. The soundproofing was brilliant - the room overlooked a busy road, and you couldn’t hear a thing, nor did it seem to be affected by the corridor noise you experience in many hotels. The website advertises free tea and coffee 24/7 but I hadn’t realised this is provided by machines in the bar/foyer area - there's no kettle in the rooms. So if like me, you like to have tea in the morning before getting up, take a travel kettle. This was big black mark for me. I was keen to see one of the smaller rooms to see just how small they were but the staff refused to let me have a peek in an empty room, which was also a bit annoying. But good value, a good location - would definitely stay again. With my travel kettle…

2025-10-25 • via Tripadvisor
S
Stay46456518278 • NONE
10
Amazing stay!
Pros:

The hotel was amazing. The room was clean and tidy, and the bed really soft. The staff members were so nice, especially the ones with the late/night shifts. The location of the hotel was really good because it's right next to an underground station and 20mins away by foot from Stamford bridge.

2025-10-20 • via Tripadvisor
R
Robert • family
4
Pros:

Was a great site , very convenient but there were no windows in the room. It felt like a prison

2025-10-12 • via Nuitee
H
HELENE • partner
4
Pros:

Chambre trop petite sans chaise pour 2, ni support pour valise et table digne de ce nom,salle de bain sans espace de rangement malgré qu’elle soit grande , matelas trop mou , tapis sale

2025-10-12 • via Nuitee
Y
Y4556FDamyk • Solo travel
10
Very nice staff, comfortable bed, nice breakfast
Pros:

It was a great stay! The English breakfast buffet is available in the morning for only £8, which is a great price in London. Tarek, the staff member who helped me with check-in and my enquiries, was very helpful and nice. Bray is another outstanding staff member who was really supportive and genuinely pleasant to talk to :)

2025-10-09 • via Tripadvisor
N
Neiclesio
10
Pros:

O quarto estava extremamente limpo e organizado, a localização do hotel é excelente, a poucos metros do metrô West Brompton o q facilitou mt a nossa locomoção pela cidade e gostaria de salientar tb o atendimento de todos os funcionários que sempre foram mt educados e gentis conosco. A única observação q faço é que a cama de casal são duas de solteiro unidas e o quarto é um pouco pequeno, cm mencionado em alguns comentários, mas nada que tenha atrapalhado a nossa estadia.
Cm sugestão, acho q faltou um frigobar no apartamento, mas foi uma ótima experiência e certamente retornarei outras vezes.

2025-10-04 • via Nuitee
J
Juan Jose
10
Pros:

La atención de Tarek y Mario son sorprendentes. Me hicieron sentir en casa y apapachado. Gracias.

2025-10-01 • via Nuitee
L
Lisa • partner
10
Pros:

Steps away from the West Brompton tube station / District Line that easily takes us to the heart of London attractions. Excellent service, they stored our luggage for free before and after check-in. We learned from the staff we can pre-book early check-in for a fee, we will do that next time. Breakfast selection is great for the price. Enjoyed our stay. Will come back when we visit London next time.

2025-10-01 • via Nuitee
E
Elisa • family
6
Pros:

,

2025-09-29 • via Nuitee
A
alessandropL3644LE • Business • London, England
10
.
Pros:

I had a fantastic stay at the Hub Hotel in West Brompton. The room was spotless, smartly designed, and made excellent use of space — perfect for a short city break. The bed was super comfortable, and I appreciated the high-tech touches like the mood lighting

The location is incredibly convenient, just a short walk from the tube and close to both central London and nearby attractions like Earl’s Court and Kensington. Staff were friendly, helpful, and always greeted me with a smile.

2025-09-28 • via Tripadvisor
S
Stephanie
8
Pros:

Great location for a very good price. Small and more of a boutique style of hotel.

2025-09-28 • via Nuitee
O
oreganoItaly • Solo travel • Western Ireland
10
Kind staff and comfortable rooms
Pros:

I've stayed here many times the rooms are quiet and shower is good.Beds conformable and rooms well cleaned.The Bangladeshi duty manager is really kind as was Bray the barman.Book direct .

2025-09-27 • via Tripadvisor
J
Jeff
10
Pros:

Great little hotel for the price and the stay. Close to tube station.

2025-09-15 • via Nuitee
R
rubyabigael01 • NONE • Blackpool, Lancashire, England
10
Loved this Hotel
Pros:

I love everything about this hotel. It is a stone throw-away from the train station. The staff were so accommodating and friendly. There is free coffee/tea all day. The rooms were clean and the toilet is immaculate. It is very secured as you need your key card to access every part of the hotel (which is a plus point for me, really). Thank you and we’ll be back for sure! :)

2025-09-10 • via Tripadvisor