Classic Inn By Townhouse American Way Memphis I 240

Hotels
•
OYO AMER
2 (6 reviews)
5119 American Way, Memphis, Tennessee, 38115 , Memphis , US
1-3477524259

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Pets allowed

Facilities

ATM/banking
Free self parking
Casino nearby
Health or beauty spa nearby
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
No accessible shuttle
Health or beauty spa nearby
24-hour front desk
See all facilities

Review Highlights

Pros:
Budget price (implied by comments like 'you get what you pay for')
Cons:
Dirty rooms and bathrooms
Pest infestation reported causing rashes
Nonfunctional toilet and poor handling by staff
Rude front desk staff
Multiple maintenance issues (electrical socket, fridge, microwave, shower)
Strong odors and smelly appliances
Area described as unsafe
Excessive noise during the night

Categories

Cleanliness
1
Multiple reviews report dirty walls, dirty rooms and bathrooms, strong odors, a smelly refrigerator and a pest issue causing rashes — overall very poor cleanliness.
Service
3
Service is mixed: one reviewer reported a rude front desk and an unhelpful response to a plumbing issue (handed a plunger). No widespread positive staff interactions were detailed, so rating is modestly reduced but not the lowest.
Location
3
At least one reviewer explicitly stated the area is not safe; there were no detailed comments on convenience or proximity to attractions, so location is rated moderately low.
Room Quality
1.5
Rooms show many maintenance problems: loose electrical socket plate, frosted/jammed freezer, old/unplugged or smelly microwave, detached shower head, and windows covered in paint — poor room condition.
Amenities
1.5
On-site amenities (microwave, refrigerator) exist but are described as old, smelly, or nonfunctional; overall minimal usable amenities.
Value for Money
2
Reviewers commented 'you get what you pay for' and criticized minimal maintenance and attempts to extract money—value is weak and set at the overall target.
Food and Beverage
2
Not mentioned in the reviews; assigned the target overall rating.
Overall Experience
2
Overall stay is negative (noise, smells, pest/rash, maintenance failures, dirty rooms, rude staff), summarized at the target overall rating to reflect the general poor experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Welcome to Classic Inn By OYO, your ideal retreat near Memphis Airport, where comfort meets convenience.

Comfortable Accommodations
Relax in one of our 45 air-conditioned rooms, each equipped with microwaves and flat-screen televisions. Enjoy the comforts of home with complimentary Wi-Fi, cable programming, and private bathrooms featuring complimentary toiletries and hair dryers.

Convenient Amenities
Our 24-hour front desk and laundry facilities ensure a hassle-free stay, while designated smoking areas cater to your preferences. With free self-parking available onsite, coming and going is a breeze.

Prime Location
Situated in Parkway Village, you’re just a short drive from popular attractions like Graceland and the University of Memphis. Explore local parks, markets, and museums, all within easy reach of our hotel.

Don't miss your chance for a memorable stay. Book your experience today!

Important information:

This hotel offers designated smoking areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

2
Based on 6 reviews
Cleanliness: 1
Service: 3
Location: 3
Room Quality: 1.5
Amenities: 1.5
Value for Money: 2
Food and Beverage: 2
Overall Experience: 2
G
Gerronte
2
Pros:

Rude front desk worker

2025-09-29 • via Nuitee
J
Jevita • family
2
Pros:

Don’t go

2025-09-26 • via Nuitee
B
Brittney
2
Terrible Stay!
Pros:

Toilet didn’t work & when I told staff about it he handed me a plunger. The smell was horrific. The noise was out of control all night long. I left with a very bad rash on both arms & very large bumps on my arm. Some sort of small pest.

2025-07-28 • via Nuitee
B
Brandon
2
Pros:

I guess you get what you pay for but this place was over all bad. The electrical socket plate came off. The refrigerator was smelly and the part of the freezer was jammed up with frost. The microwave was old and not plugged in and then when I used it, it produced a smell. The shower head was detached and could not sit up right by itself. The window was covered with what appeared to be white spray paint. If you need a place to stay and don’t mind the atmosphere and don’t want to spend the money, stay here, otherwise, avoid this place

2025-06-24 • via Nuitee
V
Verified traveler
2
Do not go
Pros:

The hotel was in horrible condition. Walls were dirty, room was dirty, and so was bathrooms.

2025-05-09 • via Nuitee
A
Andres
2
Pros:

I don’t recommend it. It was dirty, in very bad condition. It is old with the minimum maintenance.
It looks like they are trying to get as more money as they can with minimum maintenance.
The are is not safe

2025-04-13 • via Nuitee