Classic Inn By Townhouse American Way Memphis I 240

Hotels
•
OYO AMER
4.6 (6 reviews)
5119 American Way, Memphis, Tennessee, 38115 , Memphis , US
1-3477524259

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Pets allowed

Facilities

Health or beauty spa nearby
24-hour front desk
Designated smoking area
ATM/banking
Free self parking
Casino nearby
Health or beauty spa nearby
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
See all facilities

Review Highlights

Cons:
Poor cleanliness
Bad service
Pests in the room
Horrific smell

Categories

Cleanliness
1
The smell was horrific and the presence of small pests caused a bad rash.
Service
4.4
Staff offered a plunger for the toilet issue, indicating poor service quality.
Location
6.4
Standard quality for this hotel tier.
Room Quality
2.4
Specific issues with toilet and pests lowered the perceived room quality.
Amenities
6.9
Standard quality for this hotel tier.
Value for Money
6.9
Standard quality for this hotel tier.
Food and Beverage
6.9
Standard quality for this hotel tier.
Overall Experience
1.9
A terrible stay leading to a very bad experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:45

Property Description

Welcome to Classic Inn By OYO, your ideal retreat near Memphis Airport, where comfort meets convenience.

Comfortable Accommodations
Relax in one of our 45 air-conditioned rooms, each equipped with microwaves and flat-screen televisions. Enjoy the comforts of home with complimentary Wi-Fi, cable programming, and private bathrooms featuring complimentary toiletries and hair dryers.

Convenient Amenities
Our 24-hour front desk and laundry facilities ensure a hassle-free stay, while designated smoking areas cater to your preferences. With free self-parking available onsite, coming and going is a breeze.

Prime Location
Situated in Parkway Village, you’re just a short drive from popular attractions like Graceland and the University of Memphis. Explore local parks, markets, and museums, all within easy reach of our hotel.

Don't miss your chance for a memorable stay. Book your experience today!

Important information:

This hotel offers designated smoking areas.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

4.6
Based on 6 reviews
Cleanliness: 1
Service: 4.4
Location: 6.4
Room Quality: 2.4
Amenities: 6.9
Value for Money: 6.9
Food and Beverage: 6.9
Overall Experience: 1.9
G
Gerronte
2
Pros:

Rude front desk worker

2025-09-29 • via Nuitee
J
Jevita • family
2
Pros:

Don’t go

2025-09-26 • via Nuitee
B
Brittney
2
Terrible Stay!
Pros:

Toilet didn’t work & when I told staff about it he handed me a plunger. The smell was horrific. The noise was out of control all night long. I left with a very bad rash on both arms & very large bumps on my arm. Some sort of small pest.

2025-07-28 • via Nuitee
B
Brandon
2
Pros:

I guess you get what you pay for but this place was over all bad. The electrical socket plate came off. The refrigerator was smelly and the part of the freezer was jammed up with frost. The microwave was old and not plugged in and then when I used it, it produced a smell. The shower head was detached and could not sit up right by itself. The window was covered with what appeared to be white spray paint. If you need a place to stay and don’t mind the atmosphere and don’t want to spend the money, stay here, otherwise, avoid this place

2025-06-24 • via Nuitee
V
Verified traveler
2
Do not go
Pros:

The hotel was in horrible condition. Walls were dirty, room was dirty, and so was bathrooms.

2025-05-09 • via Nuitee
A
Andres
2
Pros:

I don’t recommend it. It was dirty, in very bad condition. It is old with the minimum maintenance.
It looks like they are trying to get as more money as they can with minimum maintenance.
The are is not safe

2025-04-13 • via Nuitee