USC Charming Retreat

Hotels
•
Independent
5.2 (5 reviews)
1577 West 35th Place, Los Angeles, California, 90018 , Los Angeles , US
1-7786500334

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Facilities

Accessible shuttle
No accessible shuttle
Wheelchair accessible

Review Highlights

Pros:
Convenient transportation / near USC
Reasonable price / good value for price
Some rooms had fresh sheets and towels
Shared kitchen with basic cleaning supplies
At least one guest reported plenty of hot water
Cons:
Unresponsive management and poor service (calls unanswered, slow fixes)
Unsafe/security issues: broken gate lock, doors left open, no staff
Rooms dirty or smelly on arrival
Broken furnishings (bed board) and beeping smoke alarms with spent batteries
WiFi not working for some guests; inconsistent hot water reports
Refused refunds when guests moved out

Categories

Cleanliness
2.5
Multiple guests reported dirty rooms, smells, and arriving to rooms used by previous guests; one guest noted fresh sheets but overall cleanliness is poor.
Service
4
Guests describe unresponsive management (no answered calls), slow/ineffective resolution from booking support; CozyStay attempted fixes but responses were slow.
Location
9.5
Transportation very convenient and near USC; multiple comments highlight a good location and easy access.
Room Quality
3.5
Rooms reported as smelly, extremely cold, with issues like a broken bed board, beeping smoke alarms and security problems (doors left open); some rooms were otherwise acceptable.
Amenities
3.5
Mixed reports on amenities: instances of no working WiFi and initial hot-water issues, but other guests reported plenty of hot water; shared kitchen basics provided.
Value for Money
9
Several comments note the price is reasonable and appropriate for what was offered; perceived value is high relative to price despite service and safety issues.
Food and Beverage
5.2
Standard quality for this hotel tier (no food or beverage offerings mentioned in reviews).
Overall Experience
4.4
Overall mixed-to-negative: safety and service concerns led some guests to move out and request refunds (denied), while others appreciated location and basic value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Experience a delightful stay at USC Charming Retreat, your perfect home away from home in the heart of Los Angeles.

Comfortable Accommodations
Unwind in one of our 16 air-conditioned rooms, each thoughtfully designed to provide a warm and inviting atmosphere. Equipped with microwaves, you can enjoy the convenience of preparing your meals in the comfort of your space.

Shared Culinary Experience
Our communal kitchen allows you to socialize and whip up your favorite dishes alongside fellow travelers. Whether you're a seasoned chef or a microwave master, this space fosters a friendly and interactive environment.

Excellent Connectivity
Stay connected with complimentary wireless internet access throughout the property. Perfect for both leisure and business travelers, you’ll feel right at home with everything you need at your fingertips.

Don't miss out on an unforgettable experience—book your stay at USC Charming Retreat today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

5.2
Based on 5 reviews
Cleanliness: 2.5
Service: 4
Location: 9.5
Room Quality: 3.5
Amenities: 3.5
Value for Money: 9
Food and Beverage: 5.2
Overall Experience: 4.4
Z
Zhenzhen • family
2
Pros:

The housing does not have a working WiFi, or hot water. The main gate to the residence has a broken lock and the door is open at all times. The building is not staffed, and calling the management wouldn’t help because they will never pick up your call. We realized that this place isn’t safe to stay so we moved out on the first day, but they refused to refund. Avoid this place.

2025-08-20 • via Nuitee
B
Bruna
4
Pros:

The room was smelly and extremely cold

2025-03-17 • via Nuitee
S
Stephanie
8
Pros:

For your price, you are renting 1 of 5 rooms that have a shared kitchen/living room region. The room was quite clean with fresh sheets and towels. Only the top of the closet was covered in dust which I cleaned so that I could put my skirts there. The common area was not as clean, but not terribly dirty. There was a sponge and Dawn for cleaning the dishes. There was plenty of hot water. Although the front gate was code-locked, the door at the back side of the house was open all the time. There was no lock on the common area, so someone who could open the front gate could walk right into our common area. The rooms are all code-locked. So the security could be better. The most annoying thing was that several of the smoke alarms had spent batteries. So then there was beeping all night. I complained and they disabled 3 of them, but the beeping continued. They disabled spme more akarms.

2025-02-17 • via Nuitee
M
Marisol • partner
2
Pros:

When I arrived my room was still dirty and used from the last person. It took me 6 hours to communicate with Expedia (who was just unhelpful) and CozyStay (who with tried to fix but took forever to respond each time) to finally have them transfer me to an upgraded studio apartment. It started off well, even with a broken bed board (we told them with no helpful assistance and ended up moving the uncomfortable mattress to the floor. Then on our last night there a guest who was suppose to check in that walked in. The apartment it self was okay. It was just all a hot mess… was there Tuesday to Saturday.

2025-01-25 • via Nuitee
M
Melissa
10
Pros:

The transportation is very convenient, near USC and the price is reasonable. Will be back here again in the future.

2025-01-11 • via Nuitee