HARRIS Hotel and Conventions Kelapa Gading Jakarta

Hotels
8.8 (547 reviews)
Sentra Kelapa Gading Jl. Bulevar Kelapa Gading Blok M, Kelapa Gading , Jakarta , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.08
Multiple concerns about cleanliness were mentioned, including dust and unclean bedding.
Service
9.25
Positive comments on staff friendliness and helpfulness; generally strong service experience.
Location
9.49
Many reviews highlighted the hotel's fantastic location, especially near the shopping mall.
Room Quality
8.74
Rooms described as clean, spacious, and well-maintained with good amenities.
Amenities
8.77
Amenities were satisfactory, but more breakfast variety was suggested.
Value for Money
8.73
General satisfaction with the cost in relation to the experience provided.
Food and Beverage
8.28
Breakfast received positive remarks but also suggestions for improvement regarding variety.
Overall Experience
9.05
Overall positive experiences with a few minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:47

Property Description

Luxurious Accommodations

Experience comfort and style at HARRIS Hotel and Conventions Kelapa Gading Jakarta. Each room is equipped with modern amenities including flat screen TVs, tea/coffee-making facilities, and deluxe bathroom amenities for a truly relaxing stay.

Recreational Facilities

Unwind and rejuvenate at our hotel's outdoor swimming pool, well-equipped fitness centre, and spa offering indulgent massages and foot reflexology treatments. Whether you prefer a workout or a pampering session, we have you covered.

Dining Options

Satisfy your cravings at any time of the day at Harris Café, offering a wide range of Indonesian and international dishes 24/7. Don't miss out on the fresh juices at Juice Lounge or unwind with a cocktail at the bar. Enjoy a culinary journey without leaving the hotel.

Book now and experience the perfect blend of convenience and luxury at HARRIS Hotel and Conventions Kelapa Gading Jakarta.

Important information:

Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adultsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 547 reviews
Cleanliness: 8.08
Service: 9.25
Location: 9.49
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
E
Elia Mia family_with_children au
10
A wonderful stay with outstanding service—we'll definitely be back!
Pros:

We've stayed at this hotel several times now, and every visit reminds us why we keep coming back.

The location is one of the biggest reasons we love staying here. Having direct access to the mall is incredibly convenient, especially when you're travelling with family. The rooms have always been clean, comfortable, and well maintained, and the furniture still looks modern and fresh.

Breakfast is another highlight of our stay. There are plenty of choices, but my personal favourites are the Bubur Ayam and the Jamu. They're something I genuinely look forward to every time we visit.

What really makes this hotel special, though, is the people. Every staff member we've met has been friendly, welcoming, and happy to help, which makes the whole experience feel relaxed and comfortable.

A special thank you to Tia at reception. She patiently helped my dad find our room and did it with such kindness and a warm smile. We really appreciated her patience, and it left a wonderful first impression.

Overall, this hotel feels like a home away from home for our family. Great location, comfortable rooms, delicious breakfast, and genuinely caring staff. We wouldn't hesitate to stay here again and highly recommend it to anyone visiting the area.

Cons:

N/A

2026-07-04 via Nuitee
S
SURESDARAN solo_traveller my
10
2026-07-04 via Nuitee
C
Cetty solo_traveller us
10
The food was good. The staffs very friendly and helpful.
Pros:

The food was good. The location connect with the mall make me comfortable for shopping and meet family and friends in the restaurant there

2026-06-30 via Nuitee
E
EFN solo_traveller no
7
Central and affordable city hub
Pros:

Central, clean and next to the mall.

Cons:

They allow smoking in some of the rooms. The smell of cigarettes travels through the central AC system, especially notable at night.

2026-06-25 via Nuitee
K
kenji family_with_children jp
10
2026-06-20 via Nuitee
K
KHAIRUDDIN solo_traveller sa
8
2026-06-19 via Nuitee
M
Muneeb couple ae
9
Pros:

The staff was supper nice and make things easier for you, which you always need while travelling

2026-06-18 via Nuitee
M
Ming Kei solo_traveller hk
8
選擇這間酒店是因為靠近我寫字樓,旁邊連接大型商場,不愁晚餐選擇,下次工作都會選擇這間酒店
Pros:

地點方便,鄰近大型商場

Cons:

大致滿意,唯一意見,房內拖鞋不建議用人字拖,着得不舒適

2026-06-12 via Nuitee
I
isaiah-shamanou couple nl
9
2026-06-09 via Nuitee
A
ADEL solo_traveller sa
8
Pros:

Location

Cons:

Bathroom

2026-06-02 via Nuitee
H
Heni solo_traveller nl
8
Happy.
Pros:

Lokasi strategis dan personelnya baik dan ramah.

2026-06-01 via Nuitee
H
Hani family_with_children id
9
2026-06-01 via Nuitee
E
Ernest Lai solo_traveller sg
10
2026-05-31 via Nuitee
A
Alvin extended_group ug
9
2026-05-31 via Nuitee
M
Mahlina solo_traveller de
10
2026-05-27 via Nuitee
R
Rajamohan solo_traveller sg
9
Pros:

Friendly staff at front desk. Especially Ms. Salsa

Cons:

Nil

2026-05-27 via Nuitee
A
Adriaan solo_traveller nl
8
2026-05-25 via Nuitee
L
Ludivine family_with_children nc
9
Toujours aussi satisfait des prestations
Pros:

L’accueil

2026-05-23 via Nuitee
H
Heni solo_traveller nl
8
Pros:

Bagus dan memuasakan.

2026-05-21 via Nuitee
H
Hideki solo_traveller jp
9
2026-05-02 via Nuitee