Hyatt Regency Kuala Lumpur At KL Midtown

Hotel is new, room is big and clean, staffs are friendly. Very good experience.

Very luxurious hotel . Very clean very comfortable to stay there . Thank you Expedia Mr Amrat for help during check in time . I glad he is very professional method handling the customer care priority.

Nothing nearby that is walking distance…have to grab everywhere. Residence side felt distant from hotel side.

Customer service is excellent. Very warm, accommodating and friendly. Room is perfect and spotless. Will make sure to only be staying at Hyatt each time we travel on Holidays or on special occasions.

The hotel is new and clean, the room is big, and the reception staff were friendly and helpful during check-in. A good place to stay if you’re in KL for business.

모든면에서 최고의 호텔입니다. 추천드립니다.

This hotel and all associated facilities: gym, steam room, sauna and swimming pool are clean, comfortable, and beautiful. The location is central however it’s not walkable. The hotel located adjacent to busy street without direct access to the main entrance. Car requires to u-turn to get to the main entrance and during the busy time, it can take a while.

The most disappointing during my stay was the service and the foods restaurant located in the lobby. The first night we were there, there were several items on the menu including local beer were not available. The second night we came back, they couldn’t make the hot and sour soup correctly. They did it twice. The first time was too salty and the second too sweet.
Additionally, the Japanese restaurant on the second floor is scheduled to be close on Monday and Tuesday. This is a bit odd for us coming from America and restaurants in the Hyatt is close for business.
The reason we had to eat at the hotel twice because it’s not walkable to other near by restaurants.
For this reason I rated this hotel with 3-star.
I’m still undecided whether I would come back.

They were more than courteous and very humble and polite

아침식사 알려주지도 않고 물도 어떤게 공짜인지 구분을 해노아야

客室は広く、掃除が行き届いており大変綺麗。スタッフの方は大変親切で、一時的にホテルへ帰った際も、お帰りなさいと笑顔で出迎えてくれたり、ホスピタリティに感動しました。シャトルバスの手配や手荷物の預かり、プールも清潔で、景色も良かったです。ホテル滞在時間、とっても心地よかったです。朝食もとっても美味しく、朝から幸せな気持ちになりました。

All staff were exellent.

All staffs are friendly and caring. I appreciated it very much.

Fabulous staff
Fabulous breakfast

Staff was very friendly and jeswin concierge help us a lot of introducing the attraction .
Recommended !
just the buffet in the morning a bit cold , need to improve about that.
Overall very good. !

とにかく新しいホテルで全てが清潔で、また贅沢な空間でのんびりできます。スタッフも皆さん親切でとてもよく気がつき、素晴らしいです。サウナもあり疲れが取れます。コンベンション参加で泊まりましたが、目の前で徒歩で行くことができてとても便利でした。街中ではありませんが、タワーなど全てが見れて、街の夜景が最高でした。クラブラウンジも最高でした

Unique location just outside city center, excellent facilities.

Staff were very attentive and facilities were really top notch. However, they need to be clearer on availability of their facilities. For example, I booked the place with the intention of using the Kids Club, but it was not made clear that it is only available for certain types of rooms

Everything are so good, will be back again