The Brock Niagara Falls Fallsview, Tapestry by Hilton

Hotels
Hilton Worldwide
6.2 (224 reviews)
5685 Falls Avenue, Niagara Falls, Ontario, L2E 6W7 , Niagara Falls , CA

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Sportsbook
Front entrance ramp
Electric car charging station
Free WiFi
24-hour front desk
Sauna
Casino
See all facilities

Review Highlights

Pros:
Good service overall
Positive location and views
Cons:
Cleanliness issues
High additional charges

Categories

Cleanliness
4.59
The presence of a possible glass piece in the bathroom indicates safety and cleanliness issues.
Service
7.06
Overall, the service was noted to be good, though there were some issues related to staff responsiveness.
Location
7.6
The hotel is well-located within easy walking distance of the falls, which is a positive aspect.
Room Quality
5.55
Complaints about room size and the upgrade not providing a clear view of the falls negatively affected this rating.
Amenities
6.08
Hotel offers amenities, though in-room wifi incurs additional charges.
Value for Money
5.54
Parking prices and wifi charges were considered high relative to the services received.
Food and Beverage
6.59
Breakfast was included, which was viewed positively despite initial confusion.
Overall Experience
6.56
The overall experience was mixed due to both positive interactions and significant issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:28

Property Description

Indulge in an unforgettable stay at The Brock Niagara Falls Fallsview, Tapestry by Hilton, where luxury meets excitement just steps away from the breathtaking views of the Falls.

Spa and Wellness Oasis
Pamper yourself at our rejuvenating spa, offering a variety of massages, body treatments, and facials. Unwind in our indoor pool or take a thrilling plunge at the nearby water park.

Culinary Delights
Savor exquisite dining at Prime Steakhouse or choose from 3 unique restaurants and a cozy café. Enjoy a refreshing drink at the bar/lounge, perfect for unwinding after a day of fun.

Convenient Comforts
Stay connected in our modern guest rooms featuring Smart TVs and complimentary Wi-Fi. Benefit from our 24-hour front desk service and business center, ensuring you have everything you need at your fingertips.

Experience the perfect getaway—book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.2
Based on 224 reviews
Cleanliness: 4.59
Service: 7.06
Location: 7.6
Room Quality: 5.55
Amenities: 6.08
Value for Money: 5.54
Food and Beverage: 6.59
Overall Experience: 6.56
M
Meng family
8
Pros:

Room space is tight. No couch space in the room.

2025-10-12 via Nuitee
A
anthony partner
8
Pros:

Great view from our falls view room although we did pay a premium

2025-10-12 via Nuitee
M
Michael family
6
Pros:

Expedia misrepresented the room on this property. Yes it was a "Falls View" room but the view was so small. Room very small. I could not even sit on the toilet properly and I am 6 foot 200 lbs. Unreal. Staff was not responsive to our needs of light bulbs that were burned out and that was just the beginning. Our maid was great and the room was a 6 out of 10 on cleanliness but we are fussy. Stay elsewhere if you can. Not this place. BTW the restaurant hosed us on price and service. Shame on me for not checking prices first. Stay in Niagra on the Lake area and commute to the falls for day trip of touring the falls.

2025-10-12 via Nuitee
L
LeeAnn partner
10
Pros:

Clean lovely room!

2025-10-12 via Nuitee
K
Kati partner
4
Pros:

The rooms are too small for the price!
The bathrooms are tiny and the showers are basically wide open.

2025-10-12 via Nuitee
K
Kimberly family
10
Pros:

Right at the base of Clifton Hill, this hotel was within easy walking distance of so many restaurants and souvenir stores. It is close to stops on the blue and green line buses as well so if walking was not an option, the buses allowed us to get to our destination with ease.
The check-in staff were lovely and our room with the falls view was both the US & Canadian falls as well as the nightly fireworks. No street noise made it up to us either as we were facing away from Clifton Hill and the road that the hotel is on is actually fairly quiet. It is adjoining to the Sheraton by a covered walkway which allows quick access to the casino and a covered walkway to the waterpark. It is also steps away from the Rainbow Bridge if you want to walk to the middle of it (don't forget your travel documents to get back into Canada!) or I guess to the US.
The only downside is there is no hot tub and the saunas are not working. We went for a swim in the pool, which is enclosed, but you can clearly see where the hot tub was in the past and I don't know if the sauna was just broken or if it has been de-commissioned as well. I highly recommend getting those up and running otherwise the pool area is just wasted space.
This hotel is not a pickup point for any tours you may wish to do BUT the Sheraton is so don't let that dissuade you from booking something.
All in all, I WOULD stay here again. For the price of other Fall view rooms, this hotel was a steal.

2025-10-10 via Nuitee
D
David family
10
Pros:

Hotel was very nice. Close to all amenities. Great staff. Breakfast buffet on site was convenient and great value.

2025-10-10 via Nuitee
K
Kevin
8
Pros:

Clean room , Staff was polite . It was nice - It was worth the price

2025-10-10 via Nuitee
B
Brittney partner
10
Pros:

The hotel is beautiful and the staff were very friendly and respectful to us. Would love to stay here again

2025-10-09 via Nuitee
A
Anthony partner
6
Pros:

No direct elevator to floor 12. No shower curtain. Small sink in bathroom. No microwave in room

2025-10-08 via Nuitee
S
Sue
10
Pros:

The room was an upgrade since this trip was for my mother's 99th birthday. The room was wonderful and Aaron at the front desk was so helpful and accommodating.

2025-10-08 via Nuitee
P
Philippe
8
Pros:

We would use this etablishment again.

2025-10-07 via Nuitee
S
Steve partner
10
Pros:

The view was fantastic especially at night. All the staff were excellent from check in desk, cleaning staff, to checking out everyone was wonderful. Rooms were clean, up to date, and had everything you need. Would definitely come back.

2025-10-07 via Nuitee
A
Ashley
10
Pros:

Very friendly staff
Great location

2025-10-06 via Nuitee
C
Cynthia partner
8
Pros:

Staff perfect location area outside is nice and convenient. Needs updates

2025-10-06 via Nuitee
S
Spiridon
4
Pros:

I wouldn’t stay again!!

2025-10-06 via Nuitee
H
Heather family_with_children
8
Pros:

Clean hotel, friendly staff and close to Clifton hill where there’s lots of activities for kids and dining options. Our “falls view” room was more of a view of the duty free parking lot, but the falls were still visible over that.

2025-10-05 via Nuitee
R
robert
2
Pros:

Unfriendly check-in. Hide parking fees

2025-10-04 via Nuitee
M
Matthew partner
8
Pros:

The hotel itself is stunning, location is incredible. We loved being able to walk everywhere. The garden across from the hotel is spectacular. Our room was very clean and staff was friendly and helpful. Water pressure in the shower was great. My only minor complaint is that we booked a queen sized bed and it definitely is not queen size. Our bed at home is a queen and this was a full size smaller. Not a big deal, it was still comfortable but definitely not what we had originally booked. Also the rooms run on the warm side. We had the "air conditioning" set to 15 Celsius (lowest it can be set) and it absolutely was Not 15 degrees. I would have been shivering to death, instead I was in a t-shirt and sleeping without a blanket because I was too warm. Again not a huge problem but I would have loved to have a more comfortable sleep. I would still recommend this hotel and we will be back ourselves. Considering those two small issues, we found the rates to be fair.

2025-10-04 via Nuitee
P
Patricia
8
Pros:

shops near, cafe’s near, tourist activities within walking distance. Did not use spa and restaurant in hotel was very expensive so did not use. Casino on site.

2025-10-02 via Nuitee