HOTEL SERENA SUITE

Hotels
•
Independent
9.6 (5 reviews)
Pje. vegas sur, La Serena, Coquimbo , La Serena , CL
34-655036601

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Front entrance ramp
Proposal/romance packages available
Fireplace in lobby
Free WiFi
24-hour front desk
Garden
Designated smoking area
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Friendly staff
Quick laundry service
Cons:
Cold breakfast room
Worn out mattress

Categories

Cleanliness
8.85
The mattress needs to be replaced, indicating a cleanliness concern.
Service
9.85
Very friendly staff, contributing positively to service.
Location
9.85
Standard quality for this hotel tier; no specific mention.
Room Quality
8.85
The mattress is worn out, affecting room quality.
Amenities
9.85
Positive mention of laundry service; standard amenities provided.
Value for Money
9.85
Standard quality for this hotel tier; no specific mention.
Food and Beverage
9.85
Standard quality for this hotel tier; no specific mention.
Overall Experience
9.85
Overall a very good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:19

Property Description

Experience the perfect blend of comfort and convenience at HOTEL SERENA SUITE, nestled in the heart of La Serena.

Recreational Amenities
Unwind in our stunning outdoor pool surrounded by lush landscapes, and enjoy complimentary Wi-Fi throughout the property to stay connected. We also offer venue options for memorable weddings and events.

Dining Delights
Savor delicious meals at our on-site restaurant, Serena Suite, or relax with snacks from our café. The bar/lounge is the ideal spot to enjoy your favorite drinks and unwind after a day of exploration.

Convenient Location
Located just moments from popular spots like Mall Plaza La Serena and La Portada Stadium, our hotel provides easy access to local attractions while offering complimentary breakfast and essential amenities to enhance your stay.

Book your stay today for an unforgettable experience!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

  • Pets

    Service animals are allowed

Location

Guest Reviews

9.6
Based on 5 reviews
Cleanliness: 8.85
Service: 9.85
Location: 9.85
Room Quality: 8.85
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 9.85
Overall Experience: 9.85
K
Katherine
10
Pros:

Muy bueno

2025-09-22 • via Nuitee
S
Sieglinde
8
Pros:

Gut war:
Dass sehr freundliche Personal.
Die Heizung im Zimmer.
Schneller Laundry Service.

Nicht gut war:
Im Frühstücksraum war es bitter kalt. Am ersten Tag gab es noch einen Heizpilz - allerdings war einer für den großen Raum zu wenig. Am zweiten Tag ging das Gas aus, so dass es auch am darauffolgenden bitter kalt war, trotz Wintermantel.

Die Matratze müsste dringend mal ausgetauscht werden, da sie total durchgelegen ist. Sowie der Duschkopf.

2025-08-24 • via Nuitee
J
Jose • family
10
Pros:

Excelente atencion y disposicion de todas las personas que ahi trabajan. Habitacion limpia, buen espacio, patios y areas externas impecables. Realmente una muy buena experiencia. Precio y calidad

2025-04-29 • via Nuitee
L
lorena
10
Pros:

Buena limpieza y áreas comunes en perfecto estado. Lo único negativo, el aire acondicionado estaba dañado y la isonorización es terrible pues se escuchaba todo de la habitación contigua

2025-04-21 • via Nuitee
J
Jorge • partner
10
Pros:

Very nice and quiet area. Close to major tourist attractions around La Serena. I do like the fact that there’s a Moai right when you get to the hotel. I’m Rapa Nui, so I felt like I was supposed to be there. It was a surprise to me. Thank you for the service. I would definitely consider of going back next time I visit La Serena.

2025-03-24 • via Nuitee