Sarhad Hotel

Hotels
•
Independent
6 (5 reviews)
M.Karimov St 21b, 200100, Bukhara, Bukhara, 200100 , Bukhara , UZ
998-772843333

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Pros:
Great location
Generous breakfast
Cons:
Disappointing customer service
Uncomfortable mattresses

Categories

Cleanliness
5.89
Hard mattresses noted as uncomfortable.
Service
3.86
Disappointing customer service and poor handling of booking issues.
Location
7.9
Great location noted in review.
Room Quality
5.85
Clean but uncomfortable mattresses; needs improvement.
Amenities
6.88
Amenities generally good with breakfast being generous.
Value for Money
4.84
Felt unfair compared to what was promised for the price paid.
Food and Beverage
6.89
Breakfast was generous and well-received.
Overall Experience
5.86
Generally positive due to location but tarnished by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:21

Property Description

Experience unparalleled comfort and convenience at our charming hotel, where every detail is designed to make your stay memorable.

Exceptional Amenities
Enjoy a hassle-free stay with complimentary wireless internet access and concierge services at your fingertips, ensuring all your needs are met throughout your visit.

Delicious Complimentary Breakfast
Start your day right with our delightful complimentary buffet breakfast served daily from 7:30 AM to 10:00 AM, offering a variety of options to fuel your adventures.

Relaxing Guestrooms
Unwind in one of our 19 well-appointed guestrooms, featuring blackout drapes, computer monitors, and phones for free local calls, ensuring a restful and connected experience.

Book your stay now at our welcoming hotel and feel right at home!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

6
Based on 5 reviews
Cleanliness: 5.89
Service: 3.86
Location: 7.9
Room Quality: 5.85
Amenities: 6.88
Value for Money: 4.84
Food and Beverage: 6.89
Overall Experience: 5.86
F
Fahad
10
Pros:

I had an exceptional stay at this family-run hotel. From the moment we arrived, the hospitality was truly heartfelt. The owner and his family welcomed us warmly and even offered complimentary confectionary items, which was such a thoughtful touch.

The property itself is modern, newly built, and beautifully designed. Every detail—from the decor to the fixtures—feels fresh, stylish, and thoughtfully put together. It’s clear the family has invested a lot of care into creating a comfortable and visually appealing space for guests.

The owner’s sons were incredibly helpful—always on their feet, assisting with breakfast and making sure every guest was looked after. One of his sons even walked with me personally to guide me to the Friday prayers, which was an extremely kind gesture that I’ll always appreciate.

The breakfast had a good variety, and the entire family constantly checked in to see if we needed anything. Their respect, kindness, and accommodating nature made the experience feel very personal.

In all my travels across Uzbekistan, this hotel stands out as one of the best in terms of customer service. Their dedication, modern facilities, and genuine care for guests make it a place I would highly recommend to anyone visiting the area.

2025-12-29 • via Nuitee
S
Sanjar
6
Pros:

The hotel is in a great location, but unfortunately, the customer service was very disappointing. I had booked and prepaid for two apartment suites several months in advance — one of them as a special gift for my newlywed brother. Upon arrival, we were told that one of our rooms was unavailable due to “maintenance issues.” However, after expressing our concerns, the staff admitted that they had actually given our reserved suite away as a free upgrade to another guest without our consent. Shockingly, they even suggested that if we had any concerns, we could speak directly to the guest who took our room.

This is completely unacceptable, especially considering that we paid in advance specifically to secure those suites. It’s unfair that another guest received an upgrade at our expense. Additionally, the mattresses in the rooms were extremely hard and uncomfortable — they definitely need replacing.

Overall, while the location is excellent, the service and handling of our booking were very poor and left a negative impression.

2025-10-26 • via Nuitee
J
Jacobo
10
Pros:

Very nice and new hotel. Lovely staff

2025-10-17 • via Nuitee
J
Jose Pedro • partner
10
Pros:

Lovely new hotel, very charming and well kept. Our suite was spacious and super comfortable, everything brand new. Breakfast was generous and the staff really friendly and helpful — they even packed us a lunch box since our train left before sunrise.

2025-10-04 • via Nuitee
E
Elisabetta • friends
6
Pros:

Personale molto gentile

2025-09-28 • via Nuitee