Gaylord Pacific Resort & Convention Center

Hotels
•
Marriott
8 (80 reviews)
1000 H Street, Chula Vista, California, 91910 , Chula Vista , US
1-619-310-9800

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Facilities

Full-service spa
Boat tours nearby
Nature reserve
Electric car charging station
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Conference space
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Beautiful property
Great amenities for families
Cons:
Expensive food
Issues with service navigation

Categories

Cleanliness
8.5
The property is huge and clean, meeting standard cleanliness expectations.
Service
8
Some staff struggled with directions, but overall service was friendly.
Location
8.5
The hotel is well located, though difficult to find for delivery services.
Room Quality
8
Rooms were comfortable, but there were issues with air conditioning.
Amenities
9
Great amenities like multiple pools and family-friendly activities.
Value for Money
7.5
High prices and hidden fees detracted from overall value.
Food and Beverage
6.5
Food was expensive and disappointing compared to expectations.
Overall Experience
8
An enjoyable stay with beautiful grounds despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:55

Property Description

Discover a stunning oasis at Gaylord Pacific Resort & Convention Center, where every moment feels like a getaway.

Pampering Spa Experience
Relax and rejuvenate at our full-service spa, designed to provide you with the ultimate indulgence. Let our skilled therapists soothe your senses and leave you feeling revitalized.

Culinary Delights
Savor exquisite dining options at our 8 on-site restaurants, including the renowned Old Hickory Steakhouse. Enjoy a delightful breakfast, or unwind with refreshing drinks at our poolside bar and lounges.

Exceptional Facilities
With 477,000 square feet of versatile event space, our hotel is perfect for any gathering, whether it's a corporate conference or a personal celebration. Enjoy modern comforts in our 1,600 spacious rooms equipped with the latest amenities.

Don’t miss out on your dream stay—book your getaway today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 80 reviews
Cleanliness: 8.5
Service: 8
Location: 8.5
Room Quality: 8
Amenities: 9
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 8
M
Mat
10
Pros:

Nice new hotel. Loved the pools and the Growlers sports bar.

2025-10-10 • via Nuitee
K
Kevin
8
Pros:

Great

2025-10-10 • via Nuitee
B
Byron
10
Pros:

Love the wave

2025-10-09 • via Nuitee
G
Ghassan • family
6
Pros:

Not enough entertainment comparing to the price

2025-10-05 • via Nuitee
A
Angel • family
6
Pros:

Beautiful hotel and the pools were perfect. The food was very expensive and terrible. We dined at 3 of the restaurants and did not enjoy any of them. Especially for the price. Our A/C in our room would not go below 75 and it too until 9pm for someone to come help. We had 3 kids we were trying to settle. Overall I don’t think it was worth the price.

2025-09-29 • via Nuitee
M
Michelle
8
Pros:

I know the hotel is new, and some of the employees had just started working, but it was almost comical how many people who worked there did not know their way around! I recommend that you give me please a tour of their own facility. I was casually looking for the entrance to a restaurant and I asked a janitor, he said he was not sure at all. After looking around a little more, we were about 20 feet from the restaurant entrance! And then needed directions to one of the lawns for a party, I was a little lost in the hotel, and I asked the bartender, he did not know. He asked a colleague who also did not know who asked a colleague who also did not know when they gave me directions to a map. Other than that, the food was very pricey, and I felt a little captive for what to eat. Other than that, the place was clean and friendly.

2025-09-23 • via Nuitee
J
Jody
10
Pros:

The grounds are beautiful , although it is just a bit too pricy

2025-09-23 • via Nuitee
S
Stephanie • partner
10
Pros:

Great place. I want to return and enjoy more the amenities of the hotel.

2025-09-22 • via Nuitee
D
Dondrea
10
Great New Brand New Hotel
Pros:

Brand new hotel. The staff was perfect, the atmosphere and amenities are all TOP notch. If you have kids they'll love the 4 pools (wave pool, lazy river, water slides) and an arcade. They have a great selection of foods/restaurants. I'll be staying there again

2025-09-21 • via Nuitee
J
Jesse • partner
10
Pros:

Gaylord is one of my favorite brands. I will return.

2025-09-18 • via Nuitee
J
Jocelyn
10
Pros:

Clean room. Enjoyed the water park. Easy access. Very comfortable.

2025-09-07 • via Nuitee
H
Hazem
4
Pros:

The property is huge and clean. The staff are

2025-09-05 • via Nuitee
A
Andrew
10
Pros:

Fun pl

2025-09-04 • via Nuitee
V
Viken
10
Pros:

The water park

2025-09-03 • via Nuitee
H
Henry
8
Pros:

It was too expensive and hidden fees like resort fee was not disclosed.

2025-09-02 • via Nuitee
B
Boris • family
10
Pros:

Everything is good

2025-09-01 • via Nuitee
Y
Yer
10
Pros:

Love this property, new and clean. Great staff, only con is weekends get packed and busy so valet takes a long time before your vehicle gets to you. Otherwise great for families with kids. This location is so new DoorDash has so much trouble finding it. Otherwise great stay.

2025-09-01 • via Nuitee
A
Andy • family
10
Pros:

Gaylord Pacific is a beautiful resort, there is thing for everyone! It is perfect for families- its huge and beautiful! We enjoyed it so much!

2025-09-01 • via Nuitee
X
Xavier • family
10
Pros:

This property was beautiful and fun! My family enjoyed the pools and water slides. All the amenities were great! Very likely to visit again!

2025-08-31 • via Nuitee
D
Danielle • family
8
Pros:

Attended a convention and stayed a few days. It was beautiful and new. My son loved the pools and all the activities. The downside was that the pool opened late and closed early so I was unable to sit by the pool before or after work. The property was cashless and the food was very expensive. I guess they expect everyone to be on an unlimited expense account.

2025-08-30 • via Nuitee