Masteri Thao Dien Apartment

Hotels
•
Independent
2 (1 reviews)
159 Vo Nguyen Giap, Quan 2, Ho Chi Minh City, 72300 , Ho Chi Minh City , VN
84-938292486

listing image 1
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Pets allowed

Facilities

Outdoor furniture
Elevator
Front desk (limited hours)
Smoke-free property
Self parking (surcharge)
Free airport transportation - pickup
Housekeeping on request
Shopping mall on site
Secured parking
Outdoor entertainment area
See all facilities

Review Highlights

Cons:
Lack of communication
Inability to check in
Poor customer service
No refund offered

Categories

Cleanliness
1
Negative sentiment due to lack of response and inability to check in.
Service
2.5
Poor service, as the property did not respond to inquiries.
Location
2.5
Location mentioned but not explicitly rated; assumed proximity to central areas.
Room Quality
2
No direct mention of room quality, assumed standard expected.
Amenities
2
No mention of amenities; assumed to be standard offerings.
Value for Money
2
Considering the inability to check in, value is perceived as low.
Food and Beverage
2
No mention of food and beverage options available.
Overall Experience
2
Major disappointment due to lack of response from property and inability to check in.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:15

Property Description

Experience the vibrant heart of Ho Chi Minh City at Masteri Thao Dien Apartment, where luxury meets convenience.

Gourmet Dining: Savor an extensive culinary journey with 20 diverse dining establishments, including restaurants and charming coffee shops, ensuring you’ll never run out of delicious options.

Spacious Accommodations: Relax in one of our 100 well-appointed guestrooms, each featuring a fully equipped kitchen, private balconies, and modern amenities like 60-inch flat-screen TVs and complimentary Wi-Fi for your comfort and entertainment.

Convenient Location: Enjoy our complimentary 24-hour airport shuttle and discover the city’s attractions, from the Vincom Mega Mall just steps away to historic sites like the Jade Emperor Pagoda and Saigon Zoo, all within easy reach.

Join us at Masteri Thao Dien Apartment and escape to your urban oasis – book your stay today!

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

2
Based on 1 reviews
Cleanliness: 1
Service: 2.5
Location: 2.5
Room Quality: 2
Amenities: 2
Value for Money: 2
Food and Beverage: 2
Overall Experience: 2
W
Wenter
2
Pros:

Property never replied and I couldn’t check into booking. Front desk said have to contact host, even though check in instructions said to contact front desk.
Contacted the property 5 days leading up to arriving, no response. Messaged property before my flight, no response. Arrived to Vietnam and property never responded. Then contacted Expedia and they said they can’t offer a refund even though I never even got to check in and stay at the booking. Absolute nightmare of an experience.

2025-07-25 • via Nuitee