Masquerade Tower at Rio Hotel & Casino

In our first room the AC didn’t work or the bathroom faucet. Next day they moved us to the upgraded tower at my expense $30. We got there and didn’t realize to early morning that the shower didn’t drain at all. After that I was done.

Room wasn’t clean the best got outdated room but over all 3/5

Nice relaxing place

The Rio is improving greatly. We stayed in the Masquerade Tower which is a shell of what it once was in the 2000’s. They NEED to do the remodel planned for that wing or tear it down and downsize! Just a suggestion: bring back the show in the sky. It’s what attracted people to the place because it was just fun! The rest of the property is very well done with the refit! You can tell the original owner has a part to the revival. The investment in the refurbishment will bring us back again if it is completed. And, you had a goldmine in the Voodoo Lounge. Fire that scene back up. Nothing was better than a drink on the lounge! Market it. You are headed the right direction. Pools were awesome. Guy’s restaurant was great but under staffed at the bar.

Bad location, made worst by incredible expensive gift stores.

Despite cheaper rooms it’s not a great hotel for deals or fun. Gift shop had no prices and then $12 beers for a single tall can.

Better off on Fremont.

The place was okay for an overnight stay. The price was affordable. I put 3 stars because i used the kiosk, no staff interaction. Not a bad thing, kiosk wa quick and easy. The room was good except our sink, both in and out of the bathroom were clogged. My overall? Im happy with my stay.

Room is not the same as the one pictured when I made the reservation. This room is still in the 60’s

The staff are amazing they upgraded us to a suite for no extra charge. The room was really clean, I would definitely be staying here again. Thank you Rio.

Clean room. Room service was top tier. Clean hotel.

I had reservations for five rooms in the older Masquerade tower for my family and fellow tournament bowlers and three of the rooms were ready at check in time. The rooms were large and clean and everyone was satisfied. Both of the rooms that were not ready were upgraded for free. One was in the new remodeled Ipenema tower room and the other was a masquerade 1 bedroom deluxe bathroom suite. We all enjoyed the rooms and had a great 4 day trip to Rio. Would definitely do it again.

Rented daybeds at the pool and spent several wonderful hours being taken care of by our server Vivian. She went above and beyond making sure we had everything we wanted.

Really appreciated the non-smoking areas and we all played the slots and ETGs but didn't try the poker ot live tables.

Bars and restaurants were good but not all of them were open on Mon and Tue.

All in all, it was a good Vegas trip with no concerns or issues.

everything is clean and in good condition. the parking garage is probably the worst one I have been to in Vegas. Very dirty, poor security, and poor lighting. it would also be nice if there was better access to the parking (not going outside to get in the casino.

Room old no clean with moho in the bathroom and towels very old too

We definitely will be only staying at the Rio when we come to Vegas. It is the only hotel that is not packed with people. There are lots of gambling machines and lots of food options. Our only downfall was the room was old, it didn’t have a coffee maker or microwave but it had a small fridge.

The only think I didnt like was that the maid service didnt come and we didnt get more towels to shower with even though we asked them about it . Also didnt like the shower how it was set up.

Staff was overwhelmed, but still took the time to assist our needs with a smile

Great casino

Quick check-in

Roach in the suite but overall a great experience

Clean room great staff

Room could have been cleaner