Otoch Maya Hotel

Hotels
•
Independent
7 (2 reviews)
s/n, Valladolid, YUC, 97793 , Valladolid , MX
52-9852332765

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Pets allowed

Facilities

Nature reserve
Proposal/romance packages available
Free bicycles on site
24-hour front desk
Designated smoking area
Wheelchair accessible
Free bicycles on site
Ecotours on site
Free valet parking
Nature reserve
See all facilities

Review Highlights

Pros:
Very clean
Tranquil atmosphere
Cons:
Poor service
Remote location, reception issues

Categories

Cleanliness
6.21
Comments on cleanliness were not positive, indicating issues.
Service
5.68
Service was poor, with a lack of staff during critical hours.
Location
6.72
Location is remote, about 20km from Valladolid, impacting accessibility.
Room Quality
8.17
Generally good quality, but water issues mentioned.
Amenities
7.7
Some amenities were lacking, but basic comfort was still acceptable.
Value for Money
7.16
Guests might feel they did not get value for what they paid.
Food and Beverage
7.21
Food and beverage services were not mentioned.
Overall Experience
7.18
Overall experience was mixed with notable flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:38

Property Description

Escape to the serene beauty of Otoch Maya Hotel, nestled in the captivating mountains of Valladolid.

Unwind in Comfort
Our cozy, air-conditioned rooms offer private balconies, transforming your stay into a personal retreat. Enjoy modern conveniences with complimentary Wi-Fi to keep you connected.

Adventure Awaits
Explore the lush surroundings with complimentary bicycles and embark on ecotours right from our premises. For the adventurous, hiking and biking trails invite you to discover the natural wonders nearby.

Exceptional Amenities
Enjoy peace of mind with our 24-hour front desk and free valet parking. You can also manage your laundry with our convenient on-site facilities.

Indulge in a getaway where nature meets comfort—book your stay at Otoch Maya Hotel today!

Important information:

This hotel features designated smoking areas, complimentary bicycles on site, and ecotours on site. Recreational activities include hiking/biking trails on site.

Check-in and check-out hours:

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

7
Based on 2 reviews
Cleanliness: 6.21
Service: 5.68
Location: 6.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.18
M
María del Carmen • family
4
Pros:

No está en Valladolid, está como a 20km y sobre una carretera, llegamos y no había nadie en la recepción, una persona de un puesto nos abrió, en la tarde qué salimos nos dijeron que a las 10: 00 pm se iba la recepcionista que llegó a las 3:00 de la tarde, y nos iban a dejar encerrados, en la noche no hay nadie que atienda, no hay agua caliente, el baño no tiene canceles, al ver el servicio intenté cancelar la segunda noche, pero no lo permitieron, pésimo servicio, nadie llegó cuando dejé la habitación, obviamente no me quede una segunda noche que ya me habían cobrado.

2025-08-04 • via Nuitee
R
Rosa María • family_with_children
10
Pros:

Muy limpio y tranquilo el unico detalle es que temprano no habia nadie para hacer el check out y dejar las llaves

2025-07-27 • via Nuitee