Azen Lakeside Hotel & Travel

Hotels
Independent
6 (5 reviews)
37 Pho Duc Chinh, 1, Hanoi, 100000 , Hanoi , VN

Facilities

Full-service spa
Nature reserve
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Street parking
Wheelchair accessible
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Old facilities
Minor mechanical issues

Categories

Cleanliness
5.33
Clean room but some minor mechanical issues.
Service
7.3
The staff was great, very attentive and helpful.
Location
7.84
Location is very close to West Lake, and ideal.
Room Quality
6.29
部屋はリニューアルされておりキレイ - the room is renewed and clean.
Amenities
5.32
Has a nearby minimart for convenience.
Value for Money
5.28
Standard quality for this hotel tier.
Food and Beverage
5.33
Standard quality for this hotel tier.
Overall Experience
5.3
Overall, a satisfactory stay with notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:32

Property Description

Escape to the exquisite Azen Lakeside Hotel & Travel, where your comfort meets unparalleled luxury in the heart of Hanoi.

Indulge in Spa Bliss
Unwind at our serene spa, offering a range of relaxing massages designed to rejuvenate your body and mind.

Delectable Dining Experience
Satisfy your palate at any of our 10 gourmet restaurants, each serving a unique culinary journey that will tantalize your taste buds.

Luxurious Accommodations
Revel in our 32 individually decorated guestrooms featuring cozy fireplaces, Smart TVs, and sumptuous memory foam beds dressed in Egyptian cotton sheets for the ultimate comfort.

Don't miss out on this exceptional opportunity—book your stay at Azen Lakeside Hotel & Travel today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

6
Based on 5 reviews
Cleanliness: 5.33
Service: 7.3
Location: 7.84
Room Quality: 6.29
Amenities: 5.32
Value for Money: 5.28
Food and Beverage: 5.33
Overall Experience: 5.3
W
William partner
8
Pros:

The facility itself is old, with a few minor mechanical/plumbing issues. The staff was great though, very attentive and helpful. Location is very close to West Lake.

2026-01-03 via Nuitee
K
Kyle
10
Pros:

I had a great stay at this Hotel, Location was ideal, Lovely staff, very friendly and polite. Would highly recommend.

2025-12-26 via Nuitee
R
Rong Shun
10
Pros:

I would say that almost all the arrangement are good and their staff are especially friendly. There is also a nearby minimart which I was able to get some food stuff

2025-12-12 via Nuitee
H
HIROYUKI
10
Pros:

部屋はリニューアルされておりキレイ。
残念なのは基本設計から防音が悪いことだが、コレはベトナムあるあるなので気にしない。スタッフが毎回ドア開けてくれるのも久しぶりで心地よい。

2025-11-23 via Nuitee
W
winn
10
Pros:

Clean room ! Nice and friendly staff

2025-10-07 via Nuitee