Holiday Inn Express & Suites Morrow Atlanta South by IHG

Hotels
•
Holiday Inn Express
9.1 (42 reviews)
1420 Southlake Parkway, Morrow, Georgia, 30260 , Morrow , US
1-943-219-3100

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Review Highlights

Pros:
Friendly, courteous staff praised repeatedly
Comfortable beds
New/clean property reported by many
Breakfast included and generally well regarded
Guests frequently said they'd return or recommend
Convenient stop / good for road trips
Cons:
Inconsistent housekeeping; dirty carpets and hallways reported
Cockroach incident reported
Pool issues: closed, small, or indoor pool advertised but not available
Amenities lacking or faulty (pancake machine, limited gym equipment, missing toiletries)
Room issues in some cases (noisy AC, missing fixtures, TV/Wi‑Fi streaming problems)

Categories

Cleanliness
8.5
Mixed sentiment: several guests praised the hotel as very clean and new, but multiple reviews report dirty carpet, dirty hallways, a cockroach incident and inconsistent housekeeping, so cleanliness is slightly reduced.
Service
10
Strongly positive: numerous mentions of friendly, courteous and helpful front-desk staff (named staff praised), with multiple guests saying they'd return because of the service.
Location
9.1
Standard quality for this hotel tier
Room Quality
9.1
Generally positive: beds frequently described as comfortable and rooms described as adequate/new, but some reports of missing fixtures, noisy AC and occasional cleanliness issues lower the score slightly.
Amenities
8.1
Mixed/negative: breakfast included and small pool mentioned, but guests reported a non-working pancake machine, pool closed/indoor pool not available as advertised, limited gym equipment and lack of some complimentary items.
Value for Money
9.1
Standard quality for this hotel tier
Food and Beverage
8.9
Mostly positive: breakfast described as hot and having good options by several guests, though some noted issues (pancake machine not working, limited selection at times).
Overall Experience
10
Overall positive: many guests reported a pleasant, restful stay and said they'd rebook; isolated but serious negative incidents (cockroach, very dirty areas) impacted some stays but overall sentiment skews strongly positive due to service and comfortable beds.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Experience the perfect blend of convenience and comfort at Holiday Inn Express & Suites Morrow Atlanta South by IHG, just minutes away from top attractions.

Ideal Location
Nestled close to Southlake Mall and Clayton State University, our hotel provides easy access to shopping, dining, and entertainment, all within a 5-minute drive. Additionally, we're only 15.1 miles from Zoo Atlanta, making us a great choice for family fun.

Exceptional Comfort
Unwind in our modern rooms equipped with plush bedding, high-speed internet, and flat-screen TVs. Whether you're here for leisure or business, our spacious accommodations ensure a restful stay.

Outstanding Amenities
Enjoy a refreshing dip in our indoor pool, stay fit in our well-equipped fitness center, or start your day with our complimentary hot breakfast—perfectly crafted to fuel your adventures.

Book your stay now and discover everything that Morrow has to offer!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

9.1
Based on 42 reviews
Cleanliness: 8.5
Service: 10
Location: 9.1
Room Quality: 9.1
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 8.9
Overall Experience: 10
W
Winston
10
Pros:

Great

2025-10-12 • via Nuitee
M
Marian
10
Pros:

Yes

2025-10-01 • via Nuitee
B
Brenda
10
Pros:

Amazing room. Breakfast was not up to par. Pancake machine not working good selection low

2025-09-21 • via Nuitee
R
Rhonda • family
10
Pros:

The Gentleman at the front counter was awesome, gave great recommendation of resaurants near by. Was very friendly and courteous. Would definitely recommend to others. Thanks Rhonda, jeff, jack and Jill 😀

2025-09-21 • via Nuitee
M
Mayela Anahí
8
Pros:

Bueno

2025-09-17 • via Nuitee
T
Tifanee • partner
6
Pros:

There's lots of construction work lord music to get them through the day. The walls are thin and you can hear everything through the vents. I don't know what room played music all day but you could hear there's too nonstop. They also have pics of an indoor pool and that's not the case. We chose this location based on an indoor pool and they don't have one so we shortened our stay at this hotel and went somewhere else to avoid the noise and lack of amenities they were supposed to have.

2025-09-15 • via Nuitee
T
Teron
10
Pros:

Very quiet and peaceful. Breakfast being included was great as well.

2025-09-15 • via Nuitee
S
Saudia
10
Restful stay
Pros:

The staff was very friendly and courteous. My stay was pleasantly comfortable. I felt like home away from home.

2025-09-15 • via Nuitee
N
Nitish
10
Pros:

NA

2025-09-01 • via Nuitee
J
Jamyah
10
Pros:

Enjoyed this property. Would definitely book another stay

2025-08-31 • via Nuitee
M
Michael
10
Enjoyed our stay
Pros:

The desk staff when we checked-in (23Aug2025 @ 1030pm) were great! Both were friendly and welcoming, couldn't ask for better service. When I travel back to Morrow will def be staying at the same hotel. Thank you!

2025-08-24 • via Nuitee
J
Jose David
6
No tan bueno como crei
Pros:

Le faltan muchos equipos al gimnasio, no hay amenidades de cortesía o por lo menos a mi no me quisieron dar hilo dental. El jabón líquido para manos estaba mal etiquetado y era crema

2025-08-14 • via Nuitee
S
Sherine
10
Pros:

The Bed was very comfortable.

2025-08-06 • via Nuitee
A
Arleen • family
2
Pros:

Pool was closed, carpet was so dirty I was afraid to step on it without shoes. Hallways dirty. Overall a bad experience, stayed one night we were going to stay five, left the next day for a new hotel. Very sad to find a Holiday Inn in this bad of shape, have stayed in many Holiday Inns and never experienced such a mess. I will say one good thing the bed was decent after I checked to make sure it was clean.

2025-07-29 • via Nuitee
R
Ricardo
8
Pros:

Only thing i can say needs to be address is setting up the tv in the room. It wasn't connecting to wifi so i couldn't use any apps or streaming services from my phone

2025-07-28 • via Nuitee
S
Stephanie
4
Pros:

Initially thought the room was fine. Bare bones but enough for an overnight while my son and I were traveling. In the morning when we were leaving. My son put on his shoe to find a cockroach moving around in the toe. While he had his foot in the shoe!! For that. I can’t recommend this hotel.

2025-07-27 • via Nuitee
R
Rick • family
10
Pros:

It was EXCELLENT!!

2025-07-21 • via Nuitee
A
Ashley • family
4
Pros:

Beds were comfortable, but there was missing lights and missing toilet paper holder. Also the AC was making an awful noise.

2025-07-17 • via Nuitee
T
Twyla • family
8
Pros:

Hotel is new so it was pretty clean manager was exceptional! Room was not that clean and housekeeping was strange acting! Pool was very small but overall not that bad

2025-07-15 • via Nuitee
M
Miguel • family
10
Pros:

Property was great. Will def be coming back to the hotel again.

2025-07-12 • via Nuitee