Newfound Lodge on the river

River 2nd floor balcony was excellent

The room smelled musty and the bed had dog hair in it. The sheets were not changed. Nice location but a mediocre motel otherwise.

Always love staying here so pe

Facilities need a Total renovation

Love the creek view from balcony, hotel is old and just needs some TLC to get it back up to par, bed killed my back, staff was excellent

It was good, the bathroom is small like room closet small. the sink water doesn't have enough pressure and doesn't get hot very well.

Also had issues with my card to enter my room and couldn't get in my room late one night and with no overnight support i was stuck with sleeping in my car overnight until morning probably not staying in this spot for a while

Clean room, beautiful view of river, friendly staff,great location ,quite atmosphere. Close areas for shopping. Close proximity to national park. We had a wonderful stay and will definitely stay at newfound lodge again.

Microwave and coffee maker were dirty and old. Carpet was dirty. Limited access for pet area and nobody had cleaned up after their pets in a long time. Disgusting odor in that area and couldn’t access it due to the feces everywhere. Wouldn’t stay there again.

Our room had not been cleaned when we checked in but the staff was great about getting it clean asap. It’s an older property which could use some updating. However, the water took six minutes to warm up and never did get hot. Thanks to the lukewarm showers, I can’t recommend staying there.

Needs to be serviced

Poor service and not clean. I arrived at 9pm to no one in the office to check me in. Room was gross and pillow cases were stained. Also had no towels. I'm usually a go with the flow, just need a place to sleep kinda girl but this was not even bare minimum... One positive note was pretty view of the creek from the balcony.

Place is in shabby shape.stayed here years ago so sad now.

Really nice place to stay

Clean room and great view

Was a relaxing night on the river.

clean room, wonderful staff

Love that all the balconies face the river. So beautiful and peaceful. Wonderful price great location. It’s perfect for the Cherokee experience and for the family.

First off, this hotel is dated and it shows, so if you are looking for modern creature comforts this is place is not for you. Wallpaper is coming off, water stains on the ceiling, and outdate furniture. If you ask me this gives it charm. The place was clean and lady at check was polite. The biggest draw of this place is how close you are to one of the best National parks and the view from the balcony. You could keep the balcony door open and fall asleep to the sound of the river running. The only negative i had during my stay and it wasn't the hotels fault was the strong smell of cannabis coming from outside balcony area at night. It wasnt there in the morning so we were able to enjoy a nice relaxing morning.

Very clean. People was nice. Little dated but the balcony made up for it.

Its a bit dated, and needs an upgrade, but... the point of vacation isn't to stay in the room! Great balcony, wonderful location, comfortable bed, and great water pressure!