Downtown Tulum Hotel

Hotels
•
Independent
8.8 (8 reviews)
CENTRO, Tulum, QROO, 77760 , Tulum , MX
52-998-1228617

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Wheelchair accessible
Free breakfast
Smoke-free property
Free continental breakfast
Change of towels (on request)
See all facilities

Review Highlights

Pros:
Clean rooms
Good service
Good food quality
Good location
Cons:
Loud music from rooftop
No parking
Lack of trash bin in room

Categories

Cleanliness
8.34
Room is clean and has basically everything you need.
Service
9.31
Jesús y el equipo nos atendieron muy bien.
Location
8.85
Walking distance to ADO station and super AKI taxi station.
Room Quality
8.8
The hotel itself is pretty good.
Amenities
8.33
The hotel provides earplugs for noise.
Value for Money
9.29
Overall perception of good value.
Food and Beverage
8.84
Very good quality of food.
Overall Experience
8.61
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:20

Property Description

Experience the vibrant essence of Tulum at the Downtown Tulum Hotel, your ideal getaway in the heart of the city.

Culinary Delights
Savor delightful meals in our restaurant or grab a quick snack at the cozy coffee shop. Enjoy a complimentary continental breakfast served daily from 8:00 AM to noon, and unwind with a refreshing drink at our stylish bar/lounge.

Comfort and Connectivity
Relax in one of our 24 air-conditioned rooms, equipped with complimentary wireless internet to keep you connected. Return to a pristine space with daily housekeeping, ensuring your comfort throughout your stay.

Prime Location
Nestled in Tulum City Center, our hotel is just minutes away from stunning attractions such as Tulum Mayan Ruins and Tulum National Park. Explore the breathtaking beauty of Tulum with ease.

Don’t miss out on your perfect Tulum escape—book your stay with us today!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Private host property

See all policies

Location

Guest Reviews

8.8
Based on 8 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 8.61
Y
YuChieh • partner
6
Pros:

The hotel itself is pretty good—the room is clean and has basically everything you need. However, the music from the rooftop is VERY loud and goes on until midnight, making it impossible to sleep. The hotel does provide earplugs, but with that volume, they’re basically useless. If you’re a light sleeper, I would not recommend this place. Also, I think the owner should consider including this information in the hotel description.

2025-09-08 • via Nuitee
J
Juan
10
Pros:

Excelente lugar y servicio

2025-08-29 • via Nuitee
I
irene • family
10
Pros:

10/10 excellent
Walking distance to ADO station
Walking distance to super AKI taxi station

2025-08-06 • via Nuitee
J
Juan • partner
10
Pros:

Jesús y el equipo nos atendieron muy bien
El lugar está muy bonito y tiene muy buena calidad los alimentos

2025-07-28 • via Nuitee
R
RENE JAIME
8
Pros:

no parking. no estacionamiento.
faltan basurero en el cuarto.

2025-07-26 • via Nuitee
M
Michael
10
Pros:

Muy bueno, y muy tranquilo instalación y servicio 10/10 está súper céntrico y tienes todo al rededor del hotel , si estás buscando hotel que lo tenga todo. Este es una buena opción

2025-05-03 • via Nuitee
E
Elvira
6
Pros:

Excellent customer service, but there is a problem: very loud music until like 3:00 in the morning. There is a music club on the top floor.
It’s very hard to sleep before this music club closes.

2025-03-11 • via Nuitee
A
Alejandra • partner
8
Pros:

Se encuentra en el Centro de Tulum, no cuenta con estacionamiento

2025-01-15 • via Nuitee