Sault Superior Place

The room stank. Rips in wallpaper. Ripped box springs exposed. Debris on floor. Broken lampshade. Hanging smoke alarm was beeping. Big piece of bed foam outside door.

You get what you pay for. The staff were awesome!! The room needs improvement, but I understand we made our reservation for the wrong location. I can’t knock the service. Great low cost option for those on a tight budget.

Always a good stay when i travel to Sault convenient location on and off hwy,gas shopping, restaurants. EVERYTHING right there.

The breakfast was great

Room was dirty. Floors were dirty, dirty towels, sheets looked disgusting and there was a dirty pair of panties on the floor behind the bed.

Smelled of old cigarette smell, wallpaper falling off the walls, rooms are not maintained, out of state workers using it as extended housing. Gross. Checked out 10 minutes after arriving. Worst place in the UP. Gross. Waiting for Expedia to assist in getting a full refund.

Horrific stay! Hotel is unsafe, dirty and extremely outdated! Peeling wallpaper, cracked ceilings, nasty entry walkway to room. Securty lock on door broken - not usable. A/C system was soo loud, fan blades rattled all night, barely keep room at temp.
One important fact the hotel doesn’t disclose is that they have indigent people living there! Exterior, walkways, and staircases full of dirt, old clothing and unemptied smelling trash cans.
This place is a safety hazard and completely disgusting! NEVER AGAIN!!!

Very old and dated .. white towels had brown stains .. hairs on the sheets .. still had old coffee in the coffee pot from other customers in the room
Haven’t check in at the best western

Dirty and no service to room after one night stay

Outside condition of property is in very poor shape. Stairs to second floor are dirty, boards rotting near staircase, outside room door looked very damaged as if jimmied with, etc. Despite getting a supposedly remodeled room, wallpaper was coming off in one area, beds looked like someone had slept in them, knob was off of dresser drawer. Bathroom was updated and clean but saw two cockroaches in there. Would not recommend staying here.

Filthy carpet, peeling paint. Terrible mattress. Old furniture.

The room we reserved “was not available”. We accepted another room for the same price. When we arrived at the room, the door was not shut tight and the TV was on. We should have gone back and asked for another room, but we didn’t. After we moved in, we found dirty towels under the sink and a shortage of clean towels. Someone had been sitting on one of the beds (imprints from their fanny and feet and the fitted sheet was pulled off the mattress) The security clasp on the inside of the door was broken off. The curtain hung by two hooks and did not cover the window. The toilet paper roll was nearly empty and no spare roll could be found. When we complained, we were offered another room, but we had very long day and decided it wasn’t worth moving. Our philosophy was you get what you pay for. That is our word to the wise. On a happier note, the BW had the best breakfast ever and we had access to the pool and weight room.

Overall very dirty. And you could smell the uncleaness

outside of property could use a little updating, but not horrible. The rooms themselves were very nice, and clean. It shares the parking lot with the best Western, and also must be affiliated with best Western as that’s where the continental breakfast was. All in all well worth the money as both the rooms and breakfast were a great value.

It was a place to stay for the night. Nothing great. Smelled like cigarette smoke.

There was some confusion when I checked in. I was given key cards for a room but when I walked in the lights were on and the beds weren’t made. I had to go back to the office to get a different room. The staff was very nice and helpful though.

Pool was closed in pm because of chemicals. AM 2 couples with 4 keys and pool door was hard to unlock. No lights in changing rooms at 9 am.
Needs better signage to check in at Best Western across parking lot.
We signed a no smoking agreement and we had to air out the room from a previous smoker.

Nice breakfast.

Amazing staff very attentive to any comments or concerns

Good