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Facilities
Property facilities
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Free breakfast
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Accessible bus station shuttle
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Nature reserve
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Health or beauty spa nearby
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Express check-out
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Area shuttle (surcharge)
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No single-use plastic straws
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Comprehensive recycling policy
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Books
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Area rugs in public areas
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Hardwood flooring in public areas
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Free WiFi
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Ski storage
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Designated smoking area
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Concierge service
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Outdoor furniture
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Elevator
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Gift shops or newsstand
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Downhill skiing nearby
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Cross-country skiing nearby
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Bicycle rentals nearby
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Hiking/biking trails nearby
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Ski storage
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Television in common areas
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Free breakfast
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Safe-deposit box at front desk
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Multilingual staff
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Front desk (limited hours)
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Express check-out
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Limo or town car service available
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Ski-in/ski-out access
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Snowmobiling nearby
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Snowboarding nearby
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Ski lessons available nearby
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Ski equipment rental shops nearby
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Golf lessons available nearby
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Billiards or pool table
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Tours/ticket assistance
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Wheelchair accessible parking
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Area shuttle (surcharge)
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Free reception
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Casino shuttle (surcharge)
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Snack bar/deli
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Parking (limited spaces)
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Ecotours on site
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Mountain biking on site
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Snowshoeing on site
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Free self parking
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Train station pickup (surcharge)
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Sledding nearby
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Snow tubing nearby
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Free ski shuttle
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Ski passes available
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Free buffet breakfast
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Rock climbing nearby
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Train station drop-off (surcharge)
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Books
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Shared microwave
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Shared refrigerator
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Art gallery on site
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Nature reserve
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Banquet hall
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Eco-friendly toiletries
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LED light bulbs
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Bus station shuttle (surcharge)
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Children's games
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Casino nearby
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Health or beauty spa nearby
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Horse riding nearby
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Ice skating nearby
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Snow sports gear
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Wheelchair-accessible van parking
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Secured bicycle storage
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Bicycle parking available
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Change of towels (on request)
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Change of bed sheets (on request)
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Coworking spaces
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Well-lit path to entrance
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Stair-free path to entrance
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Locally-owned & organized tours & activities
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Showcase for local artists
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At least 80% of all lighting comes from LEDs
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Comprehensive food waste policy
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Comprehensive recycling policy
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Accessible shuttle
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No accessible shuttle
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No accessible bus station shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Tile flooring in public areas
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Hardwood flooring in public areas
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Property Description
Experience unparalleled luxury at Crans Montana Suites, where winter wonder meets Art Deco elegance.
Ski-in/Ski-out Access
Hit the slopes with ease, thanks to our convenient ski-in/ski-out access. Enjoy a complimentary ski shuttle that makes daily trips to the mountain hassle-free so you can focus solely on your skiing adventures.
Delicious Dining Options
Indulge your taste buds at The Gallery Lounge & Bar, where garden views accompany delectable bites and delightful drinks. Alternatively, enjoy the convenience of room service during limited hours after a long day of activities.
Comfort and Connectivity
Unwind in one of our 24 uniquely designed rooms featuring Smart TVs, espresso makers, and complimentary Wi-Fi. Each room ensures you feel right at home, fostering relaxation in between your exciting excursions.
Don't miss out on this unforgettable experience; book your stay at Crans Montana Suites today!
- Only registered guests are allowed in the guestrooms.
- A car is not required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Pets
Service animals are allowed
Location
Guest Reviews
I had booked a 6-night stay in a suite, but from Day 4 onward, there was no housekeeping provided. The room was not cleaned, and fresh towels and amenities were not supplied until Day 6 after reaching one of the staff by WhatsApp.
Additionally, breakfast, which was clearly stated as included for all six days, was only available on the first 3. This abrupt and unexplained cancellation of promised services is both misleading and unacceptable.
What’s worse, there was no staff present at the hotel at all. The front desk was unattended, phone calls went unanswered, and messages were ignored. After multiple failed attempts, I finally received a response only through social media, stating that all staff had left due to the end of the season.
This explanation is completely unacceptable, especially as no guests were informed beforehand, and no alternative support or action was offered, even after I reached out.
The most appalling part of this experience occurred on the final day. A heavy snowfall disrupted all transportation in Crans Montana. No buses or funicular were operating, and our pre-booked taxi never arrived, again, with no notification from the hotel or any assistance whatsoever. With no staff to turn to, we were forced to walk down to the funicular station through snow and ice with our luggage, completely unaided. As a direct result of this chaos and lack of support, we missed our flight.
This experience was not only stressful, it was a nightmare absolutely.
Brand new clean functional and very comfortable room. Spacious comfortable public areas in hotel. Excellent healthy breakfast. Very friendly welcoming manager. I enjoyed a nightly supper in the restaurant- - food was excellent and reasonably priced. Convenient shuttle bus to and from the slopes with bus stop 1 minute from the hotel. The slopes are walkable - - probably 8-10 minutes but I preferred the shuttle bus given my age. The skiing at Crans-Montana was excellent. Overall a wonderful stay. Kudos to Pablo the manager!! Thanks- - hope to be back again.
Wir haben uns von Anfang an sehr wohl und willkommen gefühlt. Es herrscht eine sehr gute Stimmung im Haus und unter den Angestellten. Der Manager ist außerordentlich freundlich und relaxt.
Wir würden diesem Betrieb 4 Sterne geben!
Nun wünschen wir der ganzen Crew ein tolles Jahr und viel Erfolg. Auf jeden Fall kommen wir wieder.
We had an amazing experience at Crans Montana Suites. All of the staff were very helpful and welcoming. Pablo even gave us some great recommendations for places to eat around town. It was very convenient for skiing with only an 8 minute walk to the Arnouva gondola. We really enjoyed playing pool and backgammon in the lobby and having drinks or coffee. The complementary breakfast was really great in the morning. The accommodations were beautiful and clean. Last but not least, they have some friendly dogs that you will see around the lobby, and we enjoyed giving Teddy some pets.
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