Citadines Connect Bertam Georgetown Penang

Hotels
•
Ascott
6 (3 reviews)
428, Jalan Penang, Georgetown, George Town, Pulau Pinang, 10000 , George Town , MY
60-4-2020888

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Facilities

Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Breakfast available (surcharge)
Multilingual staff
Smoke-free property
Free self parking
24-hour fitness facilities
Water dispenser
LED light bulbs
See all facilities

Review Highlights

Pros:
Clean room
Great location
Excellent service
Luxurious room
Lovely amenities

Categories

Cleanliness
6.89
The room was clean, contributing positively to the experience.
Service
7.36
Excellent service with helpful and friendly staff.
Location
7.4
Great location, chosen last minute but turned out to be perfect.
Room Quality
5.85
Luxurious room and furnishings, but not explicitly rated.
Amenities
5.88
Lovely amenities provided, but not fully detailed.
Value for Money
3.84
Value for money not discussed in the reviews.
Food and Beverage
5.89
Loved the coffee in the lobby.
Overall Experience
4.86
Everything was perfect from check-in to check-out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:17

Property Description

Experience the perfect blend of comfort and convenience at Citadines Connect Bertam Georgetown Penang, your ideal getaway in the heart of George Town.

Recreational Amenities
Unwind in our refreshing outdoor pool or break a sweat at our state-of-the-art 24-hour fitness center. For a fun exploration of the local area, bicycles are available for rent.

Dining Options
Savor delightful meals at our on-site restaurant or grab a quick snack from the cozy coffee shop/café. Start your day right with a delicious breakfast available daily for a nominal fee.

Connectivity and Comfort
Stay connected with complimentary Wi-Fi available throughout our 70 guestrooms. Our 24-hour front desk and multilingual staff are here to ensure a smooth and enjoyable experience.

With easy access to iconic attractions, don’t miss your chance to book your stay today!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 3 reviews
Cleanliness: 6.89
Service: 7.36
Location: 7.4
Room Quality: 5.85
Amenities: 5.88
Value for Money: 3.84
Food and Beverage: 5.89
Overall Experience: 4.86
E
Eric
10
Pros:

Clean room, great location

2025-12-26 • via Nuitee
S
Shawaal
10
Pros:

Luxurious room and furnishings. Lovely amenities.

2025-12-06 • via Nuitee
B
Betsy • family
10
Pros:

Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.

2025-11-17 • via Nuitee